American X Logistics Bewertungen 98

The information received was correct, and we hope to continue working together in the future.

I had a fantastic experience with this company. From the start, communication was clear, timely, and professional. Everything went smooth and stress-free. I truly appreciate their reliability and friendly approach. Highly recommended for anyone looking for a dependable transport service!

He is very helpful and quick with communication.

We were very pleased with the service provided by USA CarShip. Our car was transported as agreed, pickup went smoothly, and delivery was on time. Overall, the execution was solid and professional.

I want to specifically highlight Richard, our representative. He worked hard to secure a fair rate with the drivers and did an excellent job mediating when pricing issues came up. This industry is not an easy one as it’s common for a price to be agreed upfront with USA CarShip and then, later on, for the truck driver to push for a higher amount. We had quite a bit of back and forth, and Richard stayed involved, advocating for us and helping mitigate what could have become a much bigger increase.

In the end, the final price was still above the initial contract amount, but thanks to Richard’s efforts, it was kept as low as realistically possible under the circumstances. That made a real difference.

Word of advice to anyone using car shipping services (not just USA CarShip): be prepared that the final price may end up being higher than initially quoted. Don’t hesitate to push back and fight for the best possible rate because if you don’t, you can easily end up paying $200–$300 more. Unfortunately, that’s an industry practice. The positive here is that USA CarShip actively helped us reduce that gap instead of leaving us on our own.

I would recommend USA CarShip, especially if you work with someone like Richard who is willing to step in and protect the customer.

Great company to work with. Excellent communication and professionalism. Will work with them again in the future.

This company was great. Second time using them shipping my car back and forth from NY to SC. They got me the best price and each time my car arrived safe and sound. I will definitely use them again..

UPDATED REVIEW: American x logistics has called and texted me numerous times and has now refunded me $100 from the mistake they made. There was no mention of the additional $200 they tried to get from me for additional fees, which leads me to believe these were bogus fees. While I’m grateful the company reads these trust pilot reviews, they’ve been trying really hard to get me to remove this review or give them 5 stars— which I cannot in good conscience do, considering the immense hassle and hidden fees they tried to hit me with. I still do not recommend this company. The carrier they booked did ship my van safely, but it was $1000 more than the contracted amount. (The contract terms also did not say that the price would change depending on carrier availability- which is what they kept telling me over the phone).

Atrocious! I read the reviews and should have listened to the negative ones as it’s clear the positive ones must be written by AI. The company quoted me $695 to move my vehicle- we signed a contract to that effect and I paid a $200 deposit. A week later when the vehicle was gonna be picked up they notified me that the price would be double. I said no, that’s not the agreement. I said find me a driver who will do it for the contracted amount. They couldn’t- so a week after that I agreed to have my vehicle shipped for $1400. Right before the driver came to pick up the vehicle, they called and said they needed another $200 to front the cost of fuel- and that this would be transferred to the driver. I asked why I wouldn’t just pay the driver directly and they said that’s not how it works- but that if I paid the $200 then it would only be $1200 at drop off. So I stupidly paid American x logistics an additional $200 ($400 total). Then when my car got dropped off the driver said it was actually $1300 and that he never got my initial $200 payment. To make matters worse, American x logistics called me after the vehicle was picked up asking for yet another $200 (!!) to cover the ‘brokerage fee’ which was not a fee covered in the contract- and I have it in writing (over text message) that there would be no hidden fees. I said no- if they continue to try and shake me down for more money I would sue them. So this shipping of my vehicle was double what I was quoted and under contract for. DO NOT USE THEM. I am now disputing the second $200 charge with my bank since that money clearly didn’t go towards my shipment as they had stated.

The company was extremely professional and thorough throughout the entire process. Communication was clear, consistent, and reliable at every stage. A great company to work with, and I would highly recommend them.

We worked together and had a good experience.

Very happy to work with them, they’re a very professional and reliable company. He was extremely helpful and supportive with a lot of experience! I hardly recommend them

One of the best transportation companies in the industry. Thank you guys

Best place to go no BS the price they tell is the price you pay and on time Daniel helped me out with the process he didn’t wast my time like the other places got a couple quotes from a couple of places and both places were trying to raise the price use these guys you won’t be disappointed

Great company to work with. Everything went smooth and the shipment went flawlessly. Daniel was a great person to work with, very knowledgeable in communicating with clients and carriers.
Will definitely work with AmericanX Logistics again

it was a pleasure working with a company that is readily available to answer questions and provide information as needed. will definitely work with the again.

Great company, good communication, everything went smoothly, will work again 100%

AmericanX Logistics was very easy to work with. From easy dispatching, very thorough communication, and timely payment . We definitely look forward to working together again. We greatly appreciate great shippers like AmericanX Logistics

I had a great experience shipping my car, highly recommend!

Great company

Do not trust. Bait and switch. Broker who disappears after taking your deposit.

My experience with this company has been excellent. They provided excellent service, and I highly recommend them to everyone for shipping their vehicles.