Curtains look great. I over bought in error and they would not accept any returns unless damaged in some way. I find it hard to do business with a company that has such stringent policies.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Beautiful drapes! Nicely made. Although I had ordered the crushed velvet w/rod pockets, it was no longer available when my order went to production- they quickly communicated manufacturer/ loom issue... Mehr ansehen
Ordered bronze grommet, received with silver..E-mailed as soon as I received and to notify company of situation. Received response 2 days later, saying too late orders were shipped. No phone number av... Mehr ansehen
Excellent quality, beautiful floral print, exactly what I wanted. I'm so glad I decided to give this company a try. I ordered several different sizes of the same pattern. They sent me an email right a... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Anady Top is a professional home curtain factory outlet and curtains online store that was founded with the belief that high quality custom drapery can be made quickly and priced fairly by utilizing today’s latest technology. Our Mission：Allowing customers to capture the look of a custom design and the product of high quality at affordable prices. Why Choose Anady Top? 1. Anady Top is our own brand 2. Our curtains shop on amazon was opened in 2016. We have served 60,000+ customers. 3. Top quality products at sharp competitive prices because of a manufacturer instead of middle man 4. Confidence With Shopify Secure 5. Free shipping in non-remote areas 6. The shipping status of your order is TRACEABLE 7. Professional Customer Service Support
Kontaktinformationen
689 LANE LUOFEN RD, 201908, Shanghai, China
- +1 (814) 768-8413
- cs@anadytop.com
- anadytop.com
4,0
Gut
468 Bewertungen
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I did not receive my purchase
I did not receive my purchase. UPS tracking shows it was delivered to an incorrect address.
14. Oktober 2022
Antwort von Anady Top
Dear Chauncey,
We're very sorry for the error shipping address!
And we're contacting that buyer to deliver it to you ASAP.
After your receiving the package, a portion of the amount will be refunded to you as compensation.
For more details, please check your e-mail.
Thanks for your generous tolerance and understanding!
Delivery issue
Very nice product but unexpected extra charge of 30 euros for delivery and negative answer when asked for reimbursement
15. September 2022
Antwort von Anady Top
Dear Petropoulos,
Thanks for your feedback!
We can understand your mood and feelings fully!
That might not be extra shipping charge but customs, because we have covered most of the shipping for you.
But all our products do not contain tariffs, since different countries and regions have different tariff policies.
For example, the United States is tariff-free, but France may have random tariffs.
Thank you for your kind understanding!
The company was very responsive to…
The company was very responsive to questions I had via the Facebook messenger app. Deliver took awhile, but faster than stayed in other reviews. I feel like these are custom curtains, made to order. I’m very happy so far with the purchase.
30. September 2022
Love the curtains 😍
14. September 2022
What beautiful quality sheers -- large…
What beautiful quality sheers -- large panels with no seams!
26. August 2022
Dissatisfied with return policy
I ordered drapes, received the drapes I ordered and was not satisfied with them. When I tried to return them I was instructed to ship/send them back to China. It was going to cost $80+ to send them back but it only cost $15 to have them shipped to me when I ordered them. Needless to say I ended up with a pair of drapes I do not like and had to order some from another company. I am very dissatisfied!!!
13. Juli 2022
Antwort von Anady Top
Dear Michelle,
First, we understand your feeling well and accept your return.
Second, the return address is the original shipping out address from of your package.
Third, we've borne a large part of shipping fee for you because the shipping charge has been risen sharply since the situation of Ukraine and the Covid-19 pandemic.
Thanks for your kind understanding!
I am very happy with the curtains
I am very happy with the curtains. The quality is perfect and the fabric is nice with a beautiful pattern. The shipping was also faster than I thought it would be. I need curtains for my living room soon and I would order from Anady Top again. The only reason I did not give a five star rating is because there was not enough information available for the fabric. It says linen blend and I would like to know the exact composition.
1. September 2022
Excellent work and quality in my…
Excellent work and quality in my curtains. Very responsive to questions and excellent customer service. Thank you. I love my new curtains.
8. September 2022
These curtains are gorgeous
These curtains are gorgeous! Anady Top was very communicative and the curtains were made exactly as I requested. I'm very pleased with my experience with Anady Top.
6. September 2022
Absolutely love !
I love my new curtains. Fabric is very nice pattern is beautiful. Service was quick and efficient. Would recommend.
5. September 2022
I would order again!
Curtains shipped in a timely manner and were as I ordered them. I'm happy with the quality and the pic was pretty accurate as far as color......always a crap shoot
26. August 2022
I ordered AGAIN from Anady Top!!
I ordered AGAIN from Anady Top!!! The curtains are amazing looking custom made!!!! The curtain quality is unreal. I absolutely love the curtains and have referred others to this company!
18. August 2022
ANADY TOP has AMAZING CUSTOMER SERVICE…
ANADY TOP has AMAZING CUSTOMER SERVICE and PRODUCTS! I had an issue that was my fault and there was confusion on my part but they were most patient and were very kind.
When they needed to credit my American Express for a mistake I made, it was done immediately.
Beautiful drapes and excellent quality.
I will use them again.
18. August 2022
I love my new curtains
I love my new curtains! They came on time and were the proper length and width and were sewn beautifully, and they look beautiful! I really like the shiny white lining. I believe they will reflect the hot sun quite well.
16. August 2022
I am amazed!!
I am amazed!!! My daughter has ordered beautiful drapes from this company twice, so I ordered 2 sets for myself. When my package arrived w/my name and address, it was not my ordered drapes. I emailed customer service immediately and they got right on it! It turned out that my order went to a lady in Pennsylvania. Anady Top had swapped the labels by accident. We were given each other’s address and telephone numbers to ship to each other. We are to be reimbursed by Anady for shipping cost and another credit of $15 for the error. (Waiting to see that on my credit card ) Anady Top is highly rated in my book for quality service and product! Will recommend highly!!!
16. August 2022
Beautiful curtains
Beautiful curtains, extremely well made! I made a last minute change and they made it so easy to change. These arrived quickly and were packaged so incredibly well. I Loved these curtains and would highly recommend Anady Top!
14. August 2022
Fabulous Custom Curtains
I was so happy with the curtains I ordered for our bedrrom that I ordered custom curtains for our celestory windows in the same room to match.
Such an easy process and we are just as happy with our second order as we were with our first!
Highly recommend A++++++
11. August 2022
Unethical
I would not even give this company 1 star. They sent product that had stains, flaws in the fabric and black thread sewn between the fabric and the lining. There was something wrong with every panel. They offered me a $20 refund and told me I could resolve the problems on my end. They do not stand behind their products.
10. August 2022
Antwort von Anady Top
The review above was too exaggerated.
It was actually a very small bug and very easy to fix.
After receiving the feedback, we have carefully given explanations and solutions to the customer with pictures and texts many times.
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