Amazing company with phenomenal sales team. Steve helped my daughter buy her dream car, he was super friendly and knowledgeable, Steve is everything you could ask for whey buying a car. Aftercare se... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bought my first car here and the experience was amazing! Stephen was amazing and helped me through everything, ensuring I understood everything throughout. The car is flawless, and I could not have... Mehr ansehen
I have been dealing with Stephen (Sales Executive) who has been absolutely brilliant. As I have been looking at buying long distance (200 miles away) he has prepared bespoke videos and insights to e... Mehr ansehen
Ben put us at ease straight away, he wasn't pushy and took time with us to make sure we were completely happy and got the right car. I would highly recommend both Ben and Anchor Cars, great service,... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Anchor Cars is a family business with over 30 years experience in the motor industry, supplying the highest quality new and used cars, Campers & luxury 9 seaters throughout the UK. All used vehicles are available to purchase via phone with nationwide delivery or with a visit to our showroom. We offer a large range of comprehensive products to safeguard your purchase and ensure customer satisfaction. We are a family run business, with excellent customer reviews, and look forward to welcoming you to our business.
Kontaktinformationen
Anchor Business Park, Bath Road, Padworth, Reading, RG7 5JF, RG7 5JF, Reading, Vereinigtes Königreich
- 01189711799
- allsales@anchorcars.co.uk
- anchorcars.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
All good John was very helpfull
All good John was very helpfull
and Steve B was exellent delivering the car and sorting paperwork out.
Would highly recomend

Antwort von Anchor Cars
Very good experience buying a car…
Very good experience buying a car remotely.
It was hard to find the correct Jeep model anywhere in Scotland so I called Anchor Cars and spoke to Aston and he was very helpful - he sent me a great video and explained everything and I ended up purchasing the vehicle and having it delivered today.
There was a small delay as they needed to source a new windscreen for the vehicle but we agreed a timescale and all went smoothly. They also refurbished the wheels and the vehicle looks great.
Delivery by Nick P. was also excellent and he was very helpful despite him having had a very long day already driving to Scotland, the handover was well explained and simple and then I dropped him off at the station for his trip back.
As I bought remotely I have a 14 day period to evaluate the car or obtain a refund but so far it appears to be exactly as described and I can find very little wrong with it aside from a couple of very small age-related marks, and the refurbished wheels look very nice too. Hopefully nothing will reveal itself over the forthcoming couple of weeks but I get the feeling that Aston and the Anchor Cars team will sort out any issues that arise.
Based on my experiences so far I would very much recommend them.

Antwort von Anchor Cars
Telling a customer that a 9 year old…
Telling a customer that a 9 year old BMW with a faulty speaker that was reported on the day it was collected is expected because its 9 year's old and won't be fixed under warranty is utter garbage. It's not wear and tear nor is it expected, it's a fault, the car should never have left the facility with a faulty sound system which the shills checking no full well. As with pretty much every car company, they talk the talk but never walk the walk, utter shills. They force the £300 warranty on you, yes that's correct, you cannot by a car at screen price, they force their £300 'own company' warranty on you and then, as most warranty companies do, fail to delivery when called upon, Completely worthless. Not that a claim should ever have been made in this instance, the car should have been right before it left the forecourt.
I drive around in a beaten up 14 year old Astra, sound system is as good as new.
Not to mention the double chipped windscreen that was supposedly repaired but wasn't.
Save your stress, Buy elsewhere!
Maybe the Joyce's want to have a closer look at who's running this facility!
Obviously the Joyce's don't give a damn about customer service either so it comes from the top!
As soon as we identified the problem with the speaker on the way home after collection we notified the company, to suggest it should have been picked up pre collection is admittance it is faulty and thus should have been rectified either under warranty or not as the case may be.
Utter shysters, avoid at all costs!

Antwort von Anchor Cars
Lovely dealing with anchor cars
Lovely dealing with anchor cars. Good communication throughout and when car was collected Jeff gave regular updates about times he would be arriving. Very prompt payment too. Would recommend selling to them

Antwort von Anchor Cars
Motorway car sale
Anchor did everything they said they'd do, arrived on time to collect, and paid us the money for the car on time and without any trouble. Good communications throughout, and Jeff P was very professional and helpful when collecting. Thanks very much.

Antwort von Anchor Cars
Great service!
Sold my car to Anchor Cars who were very easy to communicate with and delivered a very professional service, especially the collection undertaken by Grant. Would highly recommend.

Antwort von Anchor Cars
Organised and strong communication
Jeff P was very personable, a good communicator and gave us a really small collection window that we mutually agreed in advance. Excellent service

Antwort von Anchor Cars
Car dropped off today
Car dropped off today, Jeff P kept me up to date with delivery and was very friendly in person. I would recommend anchor cars to anyone

Antwort von Anchor Cars
Great experience
Great experience, sold our car to them, very easy professional service. Jeff P, collected our car and was a pleasure to deal with.

Antwort von Anchor Cars
Very informative and helpful
Very informative and helpful

Antwort von Anchor Cars
Excellent team and very professional
Excellent team and very professional. Thanks to Grant who looked after our sale. Great work!

Antwort von Anchor Cars
Anchor Cars purchased my Tesla
Anchor Cars purchased my Tesla, Thanks Steve B. Great service.

Antwort von Anchor Cars
Friendly, polite service!
Steve B dropped my car earlier. Before he arrived he communicated well, keeping me up to date with his arrival. Once he was here he was very polite and friendly 😀

Antwort von Anchor Cars
It was the perfect sale
It was the perfect sale. & Anchor couldn’t have been more professional. Jeff P collected the car. He was brilliant, from the contact the day before, to the actual collection. Everything went as expected.

Antwort von Anchor Cars
Rude manager and sneaky additional fees.
We viewed a car that was listed at £7,495. Within 5 minutes of arriving the sales person tells us that there is a £295 fee for a customer care package. This covers the MOT, service, warranty etc. We query this as it isn't listed on the Autotrader advert, Drive the car, warning light comes on. 'It will be sorted as part of the package' Get back. Don't want us looking too closely at the paperwork. Ask about cambelt, told it is 10 years and 120k. For the Duratekq engine it is actually 8 years, but we leave it for now as they are not interested in hearing this. Sales man tries to upsell warranties and paint protection. We say we wish to buy the car, but won't pay a fee for services which should be included. Manager (wee man with attitude) comes out, claiming it is listed on the website. (which it is, but assume you just use the Autotrader as we did, then you do not know) there is no signage on site, or on the cars about the fee. Any way, continues aggressively to say that we have to pay it, or can take the car as is as he doesn't need to give a warranty. True, but under sales of goods and consumer protection he has to stand by the car for 6 months. His response 'good luck with proving it' Absolute idiot of a man. They just think they can try it on. Take your money elsewhere.

Antwort von Anchor Cars
First time, not the last one :)
Anchor cars bought my car through Motorway. Despite me being sceptical as its the first time I use this type of website, Steve B. who collected the car and Adrian from office, were helpful & professional. It made the process of selling my car at the agreed price very simple & quick. A great service and simple process throughout.

Antwort von Anchor Cars
Kelvin was very courteous and friendly…
Kelvin was very courteous and friendly and had the van i really wanted. It arrived in immaculate condition with Grant. He talked me over and didnt rush me and was right on time.
Highly recommended.

Antwort von Anchor Cars
Car sale
Anchor cars bought my car through Carwow. Staff including Richard in the office and Paul who collected the car were helpful & professional. It made the process of selling my car at the agreed price very simple & quick. A great service and simple process throughout.

Antwort von Anchor Cars
Amazing buying experience
Absolutely fantastic experience, Aston did a great job at looking after the preparation of my new vehicle and made sure the bodywork was perfect for when I came to collect it. The car was professionally looked over by the service department and whatever was deemed not up to standard a new part was installed without hesitation. The collection was extremely quick and went very smoothly which is exactly what you want when you have your brand new car waiting for you outside. Thank you to everyone who was involved and making buying my new vehicle such a breeze!

Antwort von Anchor Cars
Dont buy online without physically viewing
Bought a VW Polo GTI without viewing and in the main a nice car. They had 3 days to prepare the car but when picked up it had a few visible scratches and stone chips not attended too despite promises it would be in mint condition. A little disappointing and when i complained the usual 'got to refer to a manager' no discount or money towards sorting. Promises to email me & never happened. When i emailed he phoned and will put a touch up pen in the post! A little disappointing as otherwise would have been a positive experience.

Antwort von Anchor Cars
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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