Great onboarding experience moving from another provider, there's always going to be hiccups with a change but these were minimal. Love being able to log onto the portal and see all calls taken, actio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Service Support team are excellent. They pick your call immediately. I haven't seen a service any faster. Anuja Selvaraju was great. Spent almost an hour with me to ensure all scripts were ame... Mehr ansehen
Unternehmen hat geantwortet
We started using Answer Connect back in mid summer and they have made every effort to ensure the switch over from our previous provider of this service went smoothly. There were several issues that... Mehr ansehen
Unternehmen hat geantwortet
Great support from Jennifer. We revised the script and booking process thoroughly in a collaborate effort as part of the same team. It wasn't an easy call because there's a lot of parts involved. She... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
AnswerConnect helps business owners take back their time while capturing every opportunity. With 24/7 live answering services, you can rest assured that your customers receive 5-star support around the clock for businesses across the UK. Every call is a chance to build trust. That’s why AnswerConnect is powered by people, not bots. Our team of human receptionists are available 24/7 to represent your brand with warmth, professionalism, and care. When it comes to business growth, we’re here to help by capturing leads, scheduling appointments, forwarding calls, and handling customer inquiries with care. Customizable call-handling scripts ensure every interaction aligns with your brand’s voice. The AnswerConnect app allows users to stay updated on the go, track call activity, and respond to messages from anywhere. Whether you're a small business or a growing enterprise, we provide the support needed to streamline operations and enhance customer satisfaction. Plus, we think business should be a force for good. That’s why we plant a tree for every customer, every month. Because helping your business grow should help the planet too.
Vom Unternehmen geschrieben
Kontaktinformationen
AnswerConnect, 11 Rutland St., EH1 2DQ, Edinburgh, Vereinigtes Königreich
- 0800 802 1069
- hello@answerconnect.co.uk
- answerconnect.co.uk
All the guys at AnswerConnect have been…
All the guys at AnswerConnect have been responsive in answering calls and communicating well between clients and the Team here at Fraser Bond.
I have called a few times regarding an update on certain calls made and have to say I have always received an immediate response.
credit when its due.
18. Mai 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
We're so pleased that we can help you manage your calls and that you are pleased with the service. We really appreciate the review!
AnswerConnect has been very easy to…
AnswerConnect has been very easy to work with and have provided us a reliable service from day one.
They took the actual time to listen to my needs and helped develop a solution that worked perfectly for us.
18. Mai 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Thanks for the great review Alex! We're glad our bespoke script paid off and that we were able to find the right solution that works so well for you.
On behalf of the company I talked to a…
On behalf of the company I talked to a number of providers and found AnswerConnect to be way ahead in terms of personal service - and most importantly in understanding exactly what we needed. Since our contract began everything has worked superbly. I personally like the option to rapidly change the caller's script if needed. Top marks.
16. Mai 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Thanks so much for the amazing review Mark! It is always great to hear that we are providing a besoke service that works so well for you and your business. We always appreciate hearing feedback from you.
I love Answer Connect
I love Answer Connect. We use them for both our UK and USA sites. The call quality is amazing as they only use people who are fluent in the language.
14. Mai 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Adam,
We're delighted that you love our service so much! Thanks for taking the time to share your experience with everyone.
an efficient and professional service…
an efficient and professional service delivery ..thank you
20. April 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Thanks for taking the time to pass on such valueable feedback. We're really looking forward to continue supporting your business!
I just love answer connect
19. April 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Thank you for taking the time to show your love! We are so happy to know that we're giving you the best!
Highly recommend
Highly recommend, fantastic service & really helpful throughout the process
20. März 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Thank you for your great review! We are really please to be supporting you and your business.
very good service
9. Februar 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Chris, We really appreciate your feedback - thank you so much!
From the very first discussions I had …
From the very first discussions I had with Answer Connect, I have been very impressed with how they have conducted themselves. They were able to quickly understand our requirements and then set about recommending and implementing a suitable solution. I am very happy with the service they deliver and have no hesitation in recommending their services to other businesses
2. Februar 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
What amazing feedback, Sunny! Thanks so much for this - we're really glad we can support you, your business and your clients.
AnswerConnect does exactly what they …
AnswerConnect does exactly what they say they will do and we find their service to be a great benefit. We not only now have a personal answer service but have generated leads each month where we had none before.
Easy use/setup and contact with the team is very good.
Recommended.
31. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Brian! Thank you so much for this! It's always great to get feedback on the service we provide and yours has really made our day. We're happy to hear how well we're supporting you and that we've helped your business grow.
Very happy with AnswerConnect
Very happy with AnswerConnect. They took time to understand our business and to understand the role we wanted them to play in helping take customer enquiries when there is nobody in our office. We've been working with them for a month now and its working very well. We receive information in an easy to understand format and the leads from calls received are easy for us to follow up. The charging structure is flexible and very fair too.
31. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Rick,
What fantastic feedback! Thanks for taking the time to do that - it means a lot. We're glad we can help and really value your insight and business.
Highly professional service
Highly professional service, I would recommend this company to anyone.
31. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Muhammad,
We really appreciate your feedback - thank you so much!
Have responded well to feedback and …
Have responded well to feedback and steadily improved
31. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Martin,
Thanks for your positive feedback; we really appreciate it!
excellent service and professional team.
We've been using Answerconnect.co.uk for a while and their staff are always so helpful. Our calls get answered very fast and we receive notifications by text and email immediately.
excellent service and professional team.
30. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Patcharee,
Thanks for your positive feedback; we really appreciate it!
Excellent service - always available, extremely friendly, and efficient.
Answer Connect takes so much of the worry out of running an international business. Equivalent to hiring a personal secretary for every member of staff - but affordably! Excellent customer service - always available, extremely friendly and efficient.
30. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Taylor,
Thanks for your amazing feedback. We love hearing stories like this from our clients and we really value the time you spent to give us such a glowing review!
AnswerConnect is dedicated in taking …
AnswerConnect is dedicated in taking care of our calls. We found them very reliable and professional. We are pleased to know that they are dealing with our clients in such a way.
26. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
We're pleased to be looking after you and your clients! Thanks for the review: it's much appreciated!
Natalie Fung - CEO
Very receptive to feedback
Very receptive to feedback and helpful staff
25. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Shaheed,
Thanks for your positive feedback; we really appreciate it!
Natalie Fung - CEO
Great service!
Great service! Very pleased with the trial!
25. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Nadege,
Thanks for your positive feedback; we really appreciate it!
Natalie Fung - CEO
Great service.
Great service.. Comprehensive use of scripts and instructions
23. Jänner 2018
Bewertung ohne vorherige Einladung
Antwort von AnswerConnect UK
Hi Paul,
Thanks for your positive feedback; we really appreciate it!
Natalie Fung - CEO
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.