Hindumathi was extremely helpful! It was so nice to speak with someone who took time to look at our account. Not only were all my questions answered but she also had many excellent ideas of how we can... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
AnswerForce is without a doubt, a cut above and a rare gem in today’s world where you actually get a human being available and informed to help you at every and any moment you need it! I could not rec... Mehr ansehen
Unternehmen hat geantwortet
Each time I submit a request for script updates, I receive prompt assistance. My most recent experience was excellent. Due to company growth, multiple script changes were needed, and the Client Acco... Mehr ansehen
Unternehmen hat geantwortet
I very much appreciation the technology team helping me get started with AnswerForce. They have been so patient as I began using their services. They are an intelligent and thoughtful group of people... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
24/7 receptionists for home service businesses. Answer calls day and night, capture every lead, and schedule appointments with ease. Missed calls are missed opportunities; be the contractor that always answers with AnswerForce. Plans include 24/7 live answering (weekends and holidays included), emergency dispatch, appointment scheduling, notifications, call recording, lead qualifiction, mobile and desktop app, team messaging, custom scripts, blocked callers, integrations, business phone number verified contacts and first 30 calls under 30 seconds free.
Rated Number One for a Reason
Vom Unternehmen geschrieben
- Stay Open 24 Hours
- Get back to the job at hand, focus on what matters most, and let our professional live receptionists grow your business around the clock. We're rated the number one answering service for a reason!
- People, Not Bots
- We're committed to 100% human service: no AI, no bots, no phone trees, and no voicemail. Your callers will always get a human hello from our U.S.-based team.
- Everything Included
- Unlike competitors, we include everything you need in your plan. You shouldn't have to pay more for features like call recording, notifications, 24/7 coverage, appointment scheduling, and business phone numbers. Over 20 features are included free with every AnswerForce plan.
Proudly People Powered
Committed to keeping service human.
A real human will always answer your calls and chats. We believe only real people can offer the connection you need to build lasting relationships with customers.
Kontaktinformationen
1033 SE Main St, 97214, Portland, Vereinigte Staaten
- 8004618520
- clientservices@answerforce.com
- answerforce.com
Keep Service Human: Free Report
4,9
Hervorragend
925 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von AnswerForce
Thanks, Tim, for the valuable feedback! We’re pleased to know Tony responded quickly and was helpful. We appreciate you acknowledging his efforts and are glad we could assist you.
– Tabby Adams, Lead Client Account Manager
Oil and Gas Industry
We have relied on Answer Force for 10+ years. Working in the oil and gas industry, you can't afford to miss a call.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
Thank you so much, Beverly, for trusting AnswerForce for over 10 years. We truly value the opportunity to support your business, especially in an industry where timely communication is critical. It means a great deal to know you rely on us, and we’re grateful to continue being there for your team.
– Tabby Adams, Lead Client Account Manager
AnswerForce has been extremely helpful…
AnswerForce has been extremely helpful to my company. I’m no longer missing calls, and their support has already helped me secure new clients.
My interactions with their representatives have been consistently pleasant and professional, and I’m confident they communicate with my clients and prospects the same way. I am very satisfied with their service—they are excellent.
Thank you,
Marie at ProWise Tax Service LLC
13. Februar 2026
Antwort von AnswerForce
Hello Marie,
Thank you so much for taking the time to share your review with us. It truly means a lot to hear that our team has helped you secure new clients and stay on top of your calls.
Providing consistently professional and positive interactions is extremely important to us, and we're so glad to know that this has been reflected in your experience. We're grateful for your trust and look forward to continuing to grow our partnership.
Rupa Ram
AnswerForce Lead Client Account Manager
Outstanding onboarding support experience!
Veronica and the team really went out of their way to set us up for success in onboarding. Their professionalism, sense of best practices, and responsiveness made a huge difference switching over from a lesser competitor.
11. Februar 2026
Antwort von AnswerForce
Hello Mike,
Welcome to AnswerForce! We’re so excited to have you on board and truly appreciate you taking the time to share your experience.
We’re thrilled to hear that Veronica and the team made your onboarding experience such a positive one. Setting our partners up for success from day one is incredibly important to us, so it means a lot to know that their professionalism and responsiveness stood out.
Thank you again for your kind words, and we look forward to supporting your success every step of the way!
Rupa Ram
AnswerForce Lead Client Account Manager
Your team has been very responsive and…
Your team has been very responsive and helpful overall! We have had to clarify a few things with your agents when it comes to scheduling appointments for new service requests, but the team has worked with us to get that resolved.
4. Februar 2026
Antwort von AnswerForce
Hello Lily,
Thank you for taking the time to share your experience with us. It’s great to know our team has been very responsive and helpful. When it comes to clarifying details and coordinating next steps, collaboration is key, and we’re glad we could work through everything together to keep things moving forward.
We’re grateful for the opportunity to support you and look forward to continuing our partnership long term.
Rupa Ram
AnswerForce Lead Client Account Manager
Great onboarding experience.
6. Februar 2026
Antwort von AnswerForce
Hello Chris,
Thank you so much for taking the time to share your review with us. We're really glad to hear that you had a great onboarding experience and are excited to welcome you to AnswerForce. We look forward to working with you long-term and supporting you every step of the way.
Rupa Ram
AnswerForce Lead Client Account Manager
Govind did an excellent job on getting…
Govind did an excellent job on getting out account updated and online. Was fast and professional.
5. Februar 2026
Antwort von AnswerForce
Thank you, Tim, for sharing your feedback! We’re glad to hear that Govind did an excellent job getting your account updated and online quickly and professionally. We appreciate you taking the time to recognize his efforts and are happy to support you moving forward.
– Tabby Adams, Lead Client Account Manager
Rep listened to me
Rep listened to me, told me he would verify and get back to me in 10 minutes. He returned call on time. Provided assistance I needed and further troubleshooting when I had an issue.
2. Februar 2026
Antwort von AnswerForce
Thank you, Marita for taking the time to share this feedback. We’re glad to hear that our representative listened carefully, followed through as promised, and provided the support you needed—including additional troubleshooting. Reliable follow-up and thoughtful assistance are important to us, and we appreciate you recognizing that experience.
– Tabby Adams, Lead Client Account Manager
Organized As Ever!
Our company is as organized as ever with a new answering service that make life easier with call outs, applicant calls, payroll calls and potential customers.
29. Jänner 2026
Antwort von AnswerForce
Diana, thank you for sharing your experience! We’re glad to hear that our answering service has helped bring greater organization and made managing call-outs, applicant inquiries, payroll calls, and potential customers easier. Supporting your operations in a practical, reliable way is important to us, and we appreciate your feedback.
– Tabby Adams, Lead Client Account Manager
AnswerForce goes far beyond a conventional answering service!
AnswerForce goes far beyond a conventional answering service. Their virtual receptionists provide comprehensive appointment management capabilities, including:
-> Scheduling new appointments directly into your calendar
-> Preventing double-bookings through real-time synchronization
-> Adhering to your company's specific scheduling rules, such as incorporating required travel time between appointments
Rescheduling and canceling existing appointments as needed
In essence, AnswerForce delivers the equivalent of a dedicated, full-time employee available 24 hours a day, 7 days a week—at a fraction of the cost of traditional staffing.
28. Jänner 2026
Antwort von AnswerForce
Thank you so much, Bonnie, for taking the time to share your feedback. We’re really glad to hear that our team has been able to support your scheduling needs so seamlessly and provide dependable coverage around the clock. We truly appreciate your trust and are grateful to support your business.
– Tabby Adams, Lead Client Account Manager
Great Customer Service!
Representative was friendly and helped to solve my issue and answer all of my questions. Great customer service!
26. Jänner 2026
Antwort von AnswerForce
Thank you so much for taking the time to share this, Dayna. We’re really glad to hear our representative was friendly, took care of your issue, and made sure all of your questions were answered. Providing clear, helpful support is exactly what we aim for, and your feedback truly means a lot to our team. We appreciate you choosing us!
- Tabby Adams, Lead Client Account Manager
Excellent
Ayushi was excellent and answered all my questions.
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
Thank you, Wanda, for your feedback! We’re happy to hear that Ayushi took the time to answer all of your questions and provided excellent support. We truly appreciate you recognizing her efforts and are glad she could assist you.
– Tabby Adams, Lead Client Account Manager
Operators not trained
Unfortunately, our experience with this answering service has been very poor due to a lack of basic training of the operators.
We are a cabinet showroom, and selling cabinetry is our core business. In one instance, a potential client called asking if we sell cabinetry. The operator put the caller on hold to “check,” came back after about 30 seconds, and said, “Sorry, still checking.” The caller hung up.
In another case, a potential client asked for our showroom address and was told the operator could not provide that information. That caller also hung up.
These are not complex questions — they are fundamental to our business. When callers can’t get simple, accurate answers, it directly costs us leads and damages our professional image.
Based on our experience, the operators assigned to our account were not adequately trained, and this resulted in lost opportunities. We expected a much higher level of competence for a professional answering service. We will be canceling our service with them.
20. Dezember 2025
Antwort von AnswerForce
Hello Michael,
Thank you for taking the time to share your feedback regarding your experience. We understand how important it is that your callers receive clear, confident responses, especially when they are asking fundamental questions about your business.
While we can’t speak to the specific circumstances without completing a full review, we take concerns around call handling very seriously. Our goal is always to represent our clients professionally and consistently, and feedback like yours helps us identify areas that need closer evaluation.
We are currently reviewing your account and the interactions referenced so we can better understand what occurred and determine appropriate next steps. We will be reaching out directly for follow-up on this matter.
We appreciate you bringing this to our attention and giving us the opportunity to review your experience more thoroughly.
Best regards,
Shelby Anderson
AnswerForce Operations Leader
Easy to deal with
Very easy to get ahold of someone, and they were able to do exactly as I asked without any issues.
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
Thank you so much, Amber for sharing this! We’re really glad to hear that connecting with our team was easy and that we were able to take care of everything exactly as you needed. Knowing we could make the process smooth for you means a lot to us, and we appreciate you taking the time to let us know.
– Tabby Adams, Lead Client Account Manager
Hima (customer Services) was extremely…
Hima (customer Services) was extremely helpful and patient.
Even when the call was accidentally disconnected, she called back to ensure the issue was resolved.
5. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
Thank you for sharing your feedback! We’re so pleased to hear that Hima provided patient, attentive support and took the extra step to call you back and ensure everything was fully resolved. Delivering reliable, thoughtful service is incredibly important to us, and we truly appreciate you taking the time to recognize her efforts.
– Tabby Adams, Lead Client Account Manager
Antwort von AnswerForce
Thank you for your feedback, Jamie! We’re glad to hear that you found our service helpful. Supporting our clients with reliable, responsive service is important to us, and we appreciate you taking the time to share your experience.
– Tabby Adams, Lead Client Account Manager
AnswerForce provides excellent 24/7…
AnswerForce provides excellent 24/7 virtual receptionist service for our business
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
We appreciate your feedback, Omar! It’s great to hear that our virtual receptionist service has met your needs and provided reliable coverage at all hours. Thank you for trusting AnswerForce to support your business — we appreciate your partnership.
– Tabby Adams, Lead Client Account Manager
Answer Force was great
Answer Force was great! They really listened to what I needed, made onboarding easy, and explained everything clearly. Everyone I worked with was super professional. Really positive experience.
12. November 2025
Bewertung ohne vorherige Einladung
Antwort von AnswerForce
Thank you, Tan, for taking the time to share your experience. We’re glad to hear that your onboarding was smooth and that our team provided clear guidance throughout the process. Delivering thoughtful, professional support is important to us, and we appreciate your trust in AnswerForce. We look forward to continuing to support your business.
– Tabby Adams, Lead Client Account Manager
An important business partner
Answerforce has been an important part of starting up my new service business. Everything has gone smoothly and the calls are handled properly.
19. Dezember 2025
Antwort von AnswerForce
Welcome to AnswerForce, Cason! We’re thrilled to hear that your experience so far has been positive. We’re proud to partner with you and look forward to continuing to support your business as it grows.
– Tabby Adams, Lead Client Account Manager
AnswerForce has been very easy to work…
AnswerForce has been very easy to work with, great customer service, and easy to work with system. Highly recommend them!
17. Dezember 2025
Antwort von AnswerForce
Thank you for your feedback, Amanda! We’re so pleased to hear that you’ve found AnswerForce easy to work with, from our customer service to our system. We truly appreciate your recommendation and look forward to continuing to support your business.
– Tabby Adams, Lead Client Account Manager
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.