Spent quite a lot of money with this company , the have really increased there prices over and above competitors in product I buy I asked them to refund difference but as I hadn’t requested quote t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Très mauvais service. Une semaine après une demande d'offre, alors qu'un concurrent performant a déjà livré la marchandise, cette compagnie prend enfin contact avec moi. Leur faisant la remarque sur l... Mehr ansehen
Unternehmen hat geantwortet
If you want to waist your time & money, then these are the people for you. They say order confirmation in minutes, 2 weeks on & I'm still waiting both for the confirmation & order. I emailed them to e... Mehr ansehen
Unternehmen hat geantwortet
If you order the incorrect item you will have to return them to The Netherlands. I am not sure that is even legal. I actually phoned customer service as soon as I realised I had ordered the wrong le... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a an ecommerce wholesaler with a focus on LED lighting and other products for the renewable energy transition. We are world wide active in 15 countries with 29 webshops. Around 200 enthusiastic colleagues are working continuously on pushing the bar of customer satisfaction to the next level. Please note you can't purchase online on Any-lamp.com , you can visit Any-lamp.co.uk for online purchase or to talk to the customer service. At Any-Lamp, we're dedicated to finding the perfect solution to your lighting requirements at the most competitive prices. We stock a huge variety of lighting products including specialist ones that you're unlikely to find elsewhere. Better still, our extensive range of LED lights and fixtures will help you reduce your energy bills.
Any-lamp.com
Vom Unternehmen geschrieben
- Discounts Available!
- Order more, save more.
- Shipping Within 24 Hours!
- Free EU shipping on orders over €100 (excl. VAT)
- Top Service!
- Don't hesitate to contact us.
Kontaktinformationen
Northampton Business Park, Northamptonshire, Vereinigtes Königreich
- +442036086378
- info@any-lamp.com
- any-lamp.com
1,2
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428 Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Spent quite a lot of money with this…
Spent quite a lot of money with this company , the have really increased there prices over and above competitors in product I buy
I asked them to refund difference but as I hadn’t requested quote they would do anything for me.
Which if they had quoted they could do ?
Simple won’t use again please check there prices seem to be high
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Ian,
Thank you for your review of Any-Lamp!
We appreciate you bringing this to our attention. We're sorry our pricing didn't meet your expectations and for any frustration caused by our policy regarding quotes. We'll review your feedback as we evaluate our pricing and customer service procedures.
Kind Regards,
Team Any-Lamp
1 ster is nog te veel
1 ster is nog te veel ! Rotzooi kwaliteit
5. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Beste Patrick,
Ik dank je hartelijk voor het plaatsen van jouw review.
Spijtig te vernemen dat je niet tevreden bent over de geleverde artikelen.
Ik zou heel graag mee willen kijken in jouw bestelling, helaas ontbreekt het ordernummer waardoor dit voor mij niet mogelijk is.
Zou je zo vriendelijk willen zijn ons hierover telefonisch of per e-mail toe te lichten zodat we samen kunnen kijken naar een oplossing?
Vriendelijke groet,
Joyce
Team Lampdirect
Got the lamps!
After a very long delay and somewhat unsatisfying communication I have received all that I have ordered. The products are genuine and work well. I'll put this down to the current situation in logistics and poor communication skills on part of the seller.
End good, all good.
19. Oktober 2022
Bewertung ohne vorherige Einladung
problem quickly resolved, great service tx
I had a problem, I rang the number and sent a photo, my issue was resolved and I am completely happy, I would buy again with confidence, Alice was very kind and helpful .
21. September 2021
Bewertung ohne vorherige Einladung
Wish I had checked this site before
Wish I had checked this site before. I ordered some bulbs which they then said had been returned to sender, but then told me, in the same email, that the bulbs I wanted were out of stock, and could they send me an alternative.
Firstly we never refused a delivery or returned anything. Secondly if the product has been returned to them, how can it then be out of stock, they have just had it back?
1. April 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear John,
We apologise for the trouble you have experienced receiving your parcel. It may seem logical that we should be able to resend your parcel, but there can occur many reasons to why we unfortunately at this moment now are sold out of that variant. I can see in your order history that my colleague has tried to offer you an alternative item but that you have chosen for receiving a refund instead. This is now activated in our system and our finance department will issue the full amount shortly.
I am very sorry for this inconvenience, and we have sent you an email with an attempt to make up for it. We really hope you will accept the offer and give us another chance to let us deliver what you are looking for.
With kind Regards,
Anylamp Team
Reporting Company to Trading Standards!
One star is not worthy - should be ZERO STARS!!!
I echo all of what has been said before about this company - they are masquerading under the pretence that they are UK based, when their warehouse is in the Netherlands with no way of being able to fulfil their orders due to Brexit issues and getting carriers across the borders. So tell me, why are you still taking customers money??? It's outrageous you are still trading!
On 28/12/2020 I ordered 2x fluorescent tubes lights and a starter. The reference number for my order is 2020639732.
On confirmation of my order, notification was given re the following; "Please note that due to Brexit, unfortunately our carriers are unable to deliver your package until January 2021. Our apologies for the inconvenience." However, on the 29/12/2020 you informed me that my order had been shipped by DPD.
After numerous emails back and forth due to failure of receiving my order, you still were unable to confirm when I would receive delivery of my order. I therefore requested a refund on 15/01/2021 and again on 18/01/2021 of which you finally acknowledged on 19/01/2021. You informed me that I will be refunded under service request case 4100002718 and that it can take 5-15 business days due to current backlog.
I have still yet to receive my refund 17 business days after your delayed acknowledgment on 19/01/21.
Failure to deliver within a reasonable time and after the agreed deadline is breach under the Consumer Rights Act 2015.
Despite all your polite responses to my emails, there is no substance to your words – there is only so long you can fob people off. Effectively you are a bunch of thieves! You have my money, and I demand it back, simple.
I am therefore reporting you to Trading Standards and will be taking further action if funds are not received to my PayPal account today.
I have had enough of dealing with companies like yourself, ripping people off by taking their hard earned money and taking advantage of the current situation by using Brexit as an excuse or the current Covid pandemic.
10. Februar 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear DDG,
I am extremely sorry for the experience you have had with us. We value you as a customer and your overall happiness with our service is our priority and we have failed to provide you with good service. Our deepest apologies for this.
I can see that my colleague has escalated your case to her manager so that it will be solved urgently and refunded urgently. I hope we can offer you better service in the future. Our deepest apologies again.
Kind Regards,
Team Any-Lamp
DO NOT order from this supplier if UK based
DO NOT order from this supplier, web site gives the impression of being a UK company, in fact ware house in Holland. Take money but are currently not shiopping to UK. Well dodgy business practice.
27. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear A.P,
We are sorry to hear about your experience with us. We have been dealing with some shipment issues also regarded to the new situation with Brexit which needed rapid adjustments from here. We are very sorry that your order was affected by it and we could not live up to your expectations.
Once again, sorry for this inconvenience this has cost you.
Kind Regards,
Team Any-Lamp
Unhappy Customer!
If you want to waist your time & money, then these are the people for you. They say order confirmation in minutes, 2 weeks on & I'm still waiting both for the confirmation & order. I emailed them to enquire (fortunately jotted down the Ord No, otherwise it would have been nil pwa ) & was told the order was sent out & then returned to the depot, believe what you will !. not waiting any longer am requesting a refund. Judging by other complaints "watch this space", just thankful it was`nt a big spend.
16. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Stevie ,
Firstly, our apologies for the long delay on the delivery these days indeed due to Brexit, extra documentation for our courier is now needed at the borders, and it all takes just that longer time until it has been sorted. Please be assured, that our staff is working hard doing their utmost to secure the shipments leaving our warehouse on time.
Any-lamp is a Dutch company with warehouse located in Eindhoven. This central location enables us to serve all our International customers fast. E.g. we have been delivering to the UK and Ireland for more than two decades, and been able to promise a standard delivery time of 2-3 days.
This current situation is devastating for you as our valuable customer and for us. We do our best to get it solved smoothly as fast as possible.
We really apologise for the inconvenience this can cause and hope you will receive your parcel soon.
Kind Regards,
Any-lamp Team
Don’t order here.
Don’t order here.
Got 5 bulbs with fault. Bad customer service maks It imposible to come anywere near returning the produkts.
Almost 30 mails back and forth, but still not getting no were.
They want you to just stopp trying.
So save your self the truble, and order from a diferent place.
7. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Kunde,
Thank you for your order and feedback of Any-Lamp!
We are sorry to hear that you have received items with faults within the warranty period. We kindly ask you to send a picture of the items to info@any-lamp.com and we will arrange for a replacement for you if applicable as soon as possible.
We apologize once more for the inconvenience.
Kind Regards,
Anylamp Team
NO TIME,NO NEW ,NO NO NO …
NO TIME,NO NEW ,NO NO NO !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1. Jänner 2021
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Polon,
We are sorry to hear your reaction here and on our Polish website!
Please share with us directly what the problem is, so that we can try and help you further. You can contact us either via our Polish customer service at info@nowazarowka.pl. You are also welcome to contact our International customer service here at info@any-lamp.com.
Kind Regards,
Anylamp Team
Struligt att beställa då min mejl först…
Struligt att beställa då min mejl först inte gick igenom och dom kunde inte skicka beställningen. Försökte föra en mejlkonversation men det tog en dag mellan varje svar och det Gick inte och ringa och få prata med någon som
Pratar svenska. Så jag bad dom ta bort ordern. Helt plötsligt så gick det och dom skickade ordern utan
Att svara på mina mejl. Då jag inte längre ville ha ordern så sa dom att jag kunde bara låta dom gå i retur . Men har nu fått två faktura påminnelser och ingen som svarar på mina mejl. Lamporna gick i retur direkt.
10. November 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Kära Lina,
Vi är ledsna att höra om din upplevelse!
Vi har kontrollerat informationen om din beställning och lyckligtvis kunde kundtjänstteamet hitta en lösningen för denna händelse.
Vi tackar för din feedback och tar med din synpunkt i vårt fortsatta arbete att förbättra vår service.
Ljusa hälsningar
Team LamporNu
Très mauvais service
Très mauvais service. Une semaine après une demande d'offre, alors qu'un concurrent performant a déjà livré la marchandise, cette compagnie prend enfin contact avec moi. Leur faisant la remarque sur le délai inacceptable, l'entreprise se permet même de prétendre qu'elle a répondu après 1j, ce qui est un manque de respect total.
3. November 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Bonjour, Nous sommes désolés d'apprendre votre mécontentement par rapport à notre service de devis. Tout les mails sont traités sur un délais de 24-48h. L'équipe Lampesdirect.
No delivery and not answering to mails
I ordered and payed 5 Noxion LED Bulkhead Corido IP44 830 18W To date I havent received the lamps and they don't answer to my mails.
30. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Marc,
We are very sorry to hear about your experience!
We will check the information related to your order and our customer service team will contact you shortly to find a solution for this inconvenience.
Kind Regards,
Anylamp Team
Très mauvais service client.
Très mauvais service client.
Commande payée et pas livrée malgré les promesses.
A fuir !
26. Oktober 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Bonjour,
Merci pour votre retour, notre service client met tout en oeuvre pour subvenir à vos demande. Nous comprenons votre mécontentement et nous vous invitons à contacter notre service client pour que l'on puisse traiter votre demande et honorer la commande au 01 82 88 17 00 ou par mail à info@lampesdirect.fr . Nos équipes sont joignables du lundi au jeudi de 8h30 à 18h et le vendredi de 8h30 - 12h à 13h30 - 17h. L'équipe Lampesdirect.
Un desastre
No recomiendo usar esta página para comprar. Cualquier error será asumido por el cliente, aunque esté inducido por ella, ya sea por mala información o por alguna otra carencia. La devolución de los productos tiene que hacerse en Holanda por cuenta del cliente, aunque la página en la que se haya comprado sea de otro país y tenga un domicilio en el mismo. Un auténtico sinsentido
25. September 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Estimada Verónica,
¡Muchas gracias por tomarte el tiempo para dejarnos un comentario!
Lamentamos que no te encuentres satisfecha con nuestra política de devoluciones.
Somos es una empresa internacional y nuestros almacenes se encuentran ubicados en Eindhoven. Esta ubicación central nos permite poder servir a todos nuestros clientes internacionales con rapidez.
Por favor consulta nuestro sitio web para obtener mayor información, a través del siguiente enlace:
https://www.any-lamp.com/returns
Para una ocasión futura, recuerda que brindamos asistencia a través de nuestro correo electrónico o vía telefónica.
Si tienes alguna pregunta o inquietud por favor contáctanos.
Recibe un cordial saludo,
Equipo de Anylamp
Issue with refund
My review is for order #4100119674
The product was successfully returned via dpd on 22 July. Today we are 13 August, 3 weeks since Any Lamp received the bulbs, and I did not receive the £1,447.52 refund yet. The company claims that they tried to make the payment but it « bounced back », the logical question is then why not contact me about this issue and try again instead of just ignoring it?
13. August 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Michel,
We are very sorry to hear about you experience!
We have checked the information related to your order and fortunately our customer service team found a solution for this inconvenience.
Kind Regards,
Anylamp Team
Fast service and good quality product.
4. Juli 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Goncalo,
Thank you for your order and positive feedback of Any-Lamp!
We are pleased to know that you are satisfied with the service and the products we have offered.
We would appreciate if you could share your experience with your family and friends.
Kind Regards,
Anylamp Team"
Everything perfect
11. Mai 2020
Bewertung ohne vorherige Einladung
All works perfect
All works perfect! Fast delivery.
Have a sunny day, thank You!
Pekka Oksanen
2. Mai 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Pekka,
Thank you for your order and positive feedback of Any-Lamp! We are pleased to know that you are satisfied with the service and the products we have offered.
Kind Regards,
Anylamp Team
Come very early in 2days.
6. April 2020
Bewertung ohne vorherige Einladung
Antwort von Any-lamp
Dear Lucica,
Thank you for your order and positive feedback of Any-Lamp!
We are pleased to know that you are satisfied with the delivery time we have offered.
We would appreciate if you could share your experience with your family and friends.
Kind Regards,
Anylamp Team
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