Apartment List Bewertungen 

385
•
TrustScore 1.5 von 5

1,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

applied for an apartment, was told the apartment would become available to rent 10/1/2026. I've been trying to get in contact with someone for the last 3 weeks and I get ZERO response. But the apartme... Mehr ansehen

Bewertet mit 1 von 5 Sternen

We got multiple emails from Taylor that there were units available at this apartment complex and listed times available. We tried calling the apt complex and finally went over there, there were no uni... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

I think it’s a great concept but I REALLY don't like that they sent viewing requests through to apartment buildings that I liked. I had ZERO knowledge that that is what they do. Now all these places... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Pros: found legitimate rentals that met my criteria Cons: Relentlessly spammed me with emails suggesting apartments which have obvious dealbreakers: way above my budget, or banning pets. Criteria... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohnungsvermietungsagentur
  2. auch in
  3. Immobilienvermittlung
  4. Online-Marketing-Unternehmen

Vom Unternehmen geschrieben

At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.


Kontaktinformationen

1,6

Ungenügend

TrustScore 1.5 von 5

385 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 70 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,6

Alle Bewertungen

(385)

21 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Horrible website

Horrible website. my listing was extracted to this website using my pictures, information, and description. however, the price is off and i am getting calls from real perspectives asking me if my listing is fraud. what a terrible way of doing business.

1. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Anat, I'm sorry you are experiencing these issues please email feedback@apartmentlist.com so I can assist you further. Thank you!

Bewertet mit 1 von 5 Sternen

So this Apartment List has a ton of…

So this Apartment List has a ton of apartments listed. However, it seems none of the landlords/ property management that hold these apartments are held to any standards. 3 weeks now contacting various places,,, crickets. You get an email, a number, the response is either an automated text, you leave numerous voice mails, you email again… and nothing. You call again and leave another message, no call back. Absolute horseshit, there actually are real people that are looking for somewhere to live, as a means to help people find rental property, Apartment list should make the listing agent required to get in contact with potential tenant, otherwise what’s the point here. This app will not help you in any way shape or form.

31. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Viviann! We value and appreciate your feedback. We strive to give renters the best possible experience when searching for their new home and continually improve our product. I will pass your feedback along to the rest of the team. Thank you!

Bewertet mit 1 von 5 Sternen

This site is as fake as it gets

This site is as fake as it gets. I am a realtor in NYC. Somehow these dudes have created a system that extracts old listings and posts them as new.
Now I receive inquiries about listings as old as 10 years.
The site does not offer customer support and I cannot find a way to unplug from their posts.

21. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Deyan, I'm sorry you didn't have the best experience using our platform. While we perform basic data validation, we rely on our partners to verify the accuracy of their listings. To report any stale listings or reach out to customer support you can email support@apartmentlist.com or feedback@apartmentlist.com. Thank you!

Bewertet mit 1 von 5 Sternen

Rubbish

Agree with all of issues that other people have raised, it shows you a really tiny picture of the apartment, massive map. One apartment at a time, kept taking me back to California when I was looking in Houston won’t let you see the location you could chose from. I don’t really write reviews but this has made me so cross. It really is a useless website, I suggest the owners try to find an appartment in a city they do not know and see how they get on because I found it impossible !

17. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Yvonne,
Thank you for your feedback! We do take you through one match at a time so that you can choose to add things to your shortlist or reject them, but I am happy to relay your feedback to the team. I also totally understand your frustration about location. It sounds like you may have encountered a bug of some kind. If you would like to email feedback@apartmentlist.com, we are more than happy to help you troubleshoot!

Warmly,
Olivia

Bewertet mit 1 von 5 Sternen

Crappy Website that locks you in to certain selections.

The website does not let you browse matches. It takes you one at a time. The issue is, it does not take into account the neighborhood you would like to live in. So in a big city such as chicago it takes you all over. Furthermore it does not have the option for work from home people so it forces to to choose an office to commute to. Absolutely ridiculous that it forces you into these options without giving an option to contact them for help regarding this as the support section takes you to the FAQ page only with no option to send an email.

15. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Matthew,

Thank you for your feedback! It is a great point that with so many people working from home, we should make that a cleaner possibility in our app- I will relay that feedback to the team! While we are able to narrow down to neighborhoods in some cities, some we are not so I will relay your feedback about wanting that for Chicago as well. And I'm sorry that you weren't able to reach our support team. We are improving our FAQ page, but in the meantime please feel free to contact feedback@apartmentlist.com with anything else!

Warmly,
Olivia

Bewertet mit 5 von 5 Sternen

The good the bad and the ugly

The good: Apartment List is a good source to see, it does work very well, I am happy to have found apartment list.
The bad: Lander, an apartment leasing company of sorts that leases furnished apartments within the apartment list.com network, at least they utilize others’ apartment buildings, on website of their own
The ugly: occult and biasness, bad ledger format and questionable morals and targeting of solo woman, solo man, and children left alone in their apartment.
My reaction: sooner than later I hope to be the one saying as the other solo woman/girls, “Bye ugly” to the administrative staff of two property managers, known here at this apartment. Their appearance is not the ugly, their attitude and the surrounding occultism that is here when they are in the building are the reasons I say “ugly”.
Clint Eastwood, where are you when your needed? I am serious to these comment remarks. MMM

11. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Martina,

Thank you for your feedback. We are glad that you enjoyed using our product!

We actually have no association with Lander. While they may have units in buildings that we advertise as well, they are a completely separate company. And we hope your situation improves with your property managers. We have no control over that, as we do not manage the apartments on our site, but wish you all the best!

Warmly,
Olivia

Bewertet mit 2 von 5 Sternen

Why the questionnaire?

It's really annoying just trying to get to a map view of my state or a list of available apartments in the state without going through a whole questionnaire process. I just want to browse around and see what's available and decide for myself what would be a good fit, I don't want to answer all these questions and be given limited options that don't relate to my needs. If I'm looking for specifics, like pets or onsite laundry, then I'd rather choose them from a clear concise list rather than individual questions that pop up like a Buzzfeed quiz and waste my time.

10. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Amber, thank you for the feedback! We use the questionnaire so that we can match you with apartments that fit your preferences- it's one of the things that make us different! That said, we strive to give renters the best possible experience when searching for their new home, and are continually making improvements to our product. I will pass your feedback along to the rest of the team. Thank you!
Warmly,
Olivia

Bewertet mit 1 von 5 Sternen

WORST website ever!

WORST website ever!! 1st, Im looking 4 a rental in NJ and the edge of my radius area is near the PA border but I have ZERO intentions of moving out of state. Ofcourse, theres NO WAY of communicating this so nearly every result came back as Philly (and some random PA) rentals!! I DONT WANT TO MOVE OUT OF STATE!! So basically this service is unusable to me. Not only that but it makes you choose actual towns from a list which is stupid since its clearly just going to search in a radius anyway. It listed many towns ive never heard of despite living in that area for 7 yrs & being a door-door fundraiser there, visiting every town in that entire area. It also DIDNT have major S. Nj towns like Cherry Hill or Marlton in its system when I tried to manually add them lol! Also when I tried to find help or someway to contact someone at the site to let them know, there was NO WAY to do it! Not an email, not a phone #, not a place to leave a review...nothing. I even clicked on a button called "feedback" but it just kept sending me to the help page where there was absolutely nothing helpful whatsoever or a way to contact anyone 4 help so its basically just leading you through an endless loop back to that page no matter what you click on. I CANT understand why these sites NEVER have a way to simply choose "keep matches within my state!" Or "not interested in out of state results" or watever 4 those of us who are within 20 miles of the state border & have 2 deal with this every time we move (4 me its 11 times in the last 17 yrs)! It should be a GIVEN that people are not looking to leave their state unless they say otherwise!! Thats why I appreciate sites like zillow that at least allow you to DRAW around the area youre looking in. The area I'm looking at is HUGE but its much longer than it is wide so if I put in a large search radius then all its gonna give me is PA rentals due to my lower price range. So 4 anyone like me, or anyone not living dead center of NJ, this site is basically worthless! Anyone who's searching within 20 mi of a border state and doesnt wanna move out of state is gonna have a crap time finding rentals esp if a major city like Philly is 5 mins from even the edge of their desired area, no matter how large that area is. If they'd take 8 mins to add 1 web button that says "show me only in-state results" or something, they could really have an advantage over other sites and apps that dont offer this basic-a$s option (which I still don't get how thats possible. Has no 1 EVER asked 4 this b4? Has no 1 ever looked 4 a home near the border of another state and gotten frustrated with so many out of state results showing up? It cant just be me.)

2. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Jessica,

Thank you for your feedback, and I'm sorry you had such a frustrating experience with us. While we do try and filter our results by state, that can look different on the border of a state and a "show only in state results" is a great suggestion. I will provide that feedback to our team. I'm also sorry that you got caught in a loop with the feedback page. We are currently in the process of redoing that page for that exact reason (and to add more helpful insights) and I absolutely understand your frustration with it.

If there is anything else we can do to support you, please reach out to feedback@apartmentlist.com anytime!

Warmly,
Olivia

Bewertet mit 5 von 5 Sternen

Finally found a HOME

In January of this year (2022) I went through ApartmentList.com to find an apartment for myself. After many attempts to find the right place for myself and my dog (pit mix) I finally found the perfect fit for us. Spring Park Apartments is not only beautiful and perfectly located, the staff are some of the most accommodating and friendly people I have encountered on my long and tumultuous journey to finding my new home. Elsie, (the leasing manager that solved all of my problems in my home search) was extremely friendly and helpful. She went above and beyond to ensure that all of my needs were met. That did not stop even after the lease was signed and money was paid. She, to this day, makes sure that I am happy and feel safe and secure in my new home. She makes me feel that I am part of not only a community, but part of the family. I appreciate her for so many reasons, but mostly for making me feel...AT HOME. Thank you Elise and Jamie, you guys are the BEST!!

1. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Shellie, we are so glad that you enjoyed your Apartment List experience! Please let us know if there is anything else we can do for you!

Bewertet mit 1 von 5 Sternen

Absolutely awful

Absolutely awful, I was trying to help a friend find a new place to live so I decided to give this website a look. They require you to have a set up account in order to even look at listing, which I have never seen another rental website do. It feels like they take you through the whole personalization section for no reason because many of the results didn't match what she was looking for. But the worst thing of all is that there is no way to delete your account, they will absolutely flood your inbox within a day of making your account. If you've already made an account and are looking for a way to delete it, I suggest making a throwaway email and just changing the account email to the throwaway, that's the closest thing to deleting your account you can get.

16. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

Hi Sam,

Thank you for taking the time to leave us this feedback, and I'm so sorry you had this experience. While you can see some information for properties in a logged out version of our site, you are correct that we require you to go through our quiz and set up an account to see more since our model is based on matching you with apartments that fit your preferences. Your "Best Bets" category should have the best matches to those specifications, but we also offer you flex categories to see what else is out there if you are willing to flex on location, amenities or budget, which is why you may be seeing some results that don't match exactly. Most importantly, if you would like to reach out to feedback@apartmentlist.com we are more than happy to help you with that account deletion. When you do that, please let us know if there is anything else we can do to help.

Warmly,
Olivia

Bewertet mit 3 von 5 Sternen

the app keeps giving me Apts that I can…

the app keeps giving me Apts that I can not afford. even though I set the max price in settings. other than that I love it...
Product request. try to get the landlords to take an Application from you. 45-$70 just to get declined sucks

6. März 2022
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Antwort von Apartment List

Hi Duane,
Thank you for your review! I'm sorry to hear you've been getting properties outside of your price range. At Apartment List, we like to give you options so we’ve created different categories of matches, some of which broaden the budget of your search in order to provide more options for you. We also totally understand not being able to flex beyond your budget so you can skip those categories entirely or just click the “thumbs down” button on those listings. They’ll be moved to your “not for me” category. I will also relay your feedback about being able to submit an application through us! That would certainly be a time saver as well as a money saver! Please let us know if we can do anything to assist you.
Warmly,
Olivia

Bewertet mit 5 von 5 Sternen

Amazing!!

Whoever designed this, props to them; it works amazingly! It's free, easy to use, and does pretty much all the work for you! All you have to do is pick your preferences and budget, plus maybe 1 or 2 things more, and that's it! You'll begin getting possible matches right away! Not to mention it does the sorting for you too. They found the perfect match? It'll be right at the top! They found one close, but not quite? It'll be near the top! It categorizes itself! I don't think I could've found a better site to use.

28. Februar 2022
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Antwort von Apartment List

Hi Mireya! We value and appreciate your feedback and are so glad that you enjoyed your Apartment List experience! Please let us know if there is anything else we can do for you! -Lana

Bewertet mit 5 von 5 Sternen

Great app would only change one thing…

The only thing I would like added is a "maybe" list. Some apartments I like and am not quite sure about would be nice to have an extra list that's not "love" or "hate".

28. Februar 2022
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Antwort von Apartment List

Hi Elizabeth, We value and appreciate your feedback. We strive to give renters the best possible experience when searching for their new home, and are continually making improvements to our product. I will pass your feedback along to the rest of the team. Thank you! -Lana

Bewertet mit 5 von 5 Sternen

Apartment List is a great way to shop…

Apartment List is a great way to shop for apartments. It's easy, no sales pressure and a time saver. I recommend anyone looking to rent give them a try.

23. Februar 2022
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Antwort von Apartment List

Hi Lynn, we are so glad that you enjoyed your Apartment List experience! Please let us know if there is anything else we can do for you! -Lana

Bewertet mit 5 von 5 Sternen

The Hue Savannah

Hi we visited the hue with my friend and Jada was so helpful definitely recommend her helping u out with your housing details!!!!!

22. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Apartment List

We value and appreciate your feedback and are so glad that you enjoyed your Apartment List experience! Please let us know if there is anything else we can do for you! -Lana

Bewertet mit 5 von 5 Sternen

An amazing UX and good selection of propoerties

Apartment list was significantly better compared to the other sites out there. The apartment experience and offers displayed were close to the actual propoerty and made it easy for me to decide between various competitive choices. The AI is a topping on the cake that helped me browse through my preferences with ease.

16. Februar 2022
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Antwort von Apartment List

Hi Raja,

Thank you so much for your review! We hope we are able to help you find a home you love!

Warmly,
Olivia

Bewertet mit 3 von 5 Sternen

The apartment list was great

The apartment list was great, then all of a sudden it just stopped. I haven't stopped needing it?

10. Februar 2022
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Antwort von Apartment List

Hi Vicki,
I'm so sorry to hear that! I'm not exactly sure what you mean by "stopped" but if you would like to email feedback@apartmentlist.com we would be more than happy to help you figure out what happened! We would love to help you find a home you love.

Warmly,
Olivia

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