Very disappointing experience.
Very disappointing experience.
I was charged a monthly subscription for a long time, even though I couldn't see any active subscription in my account to manage or cancel. When I contacted support, they eventually told me the subscription had been stopped, but they refused to issue any refund.
Their reason was that they could no longer verify my account usage because the account had been deleted. However, I only deleted the account after contacting support about the issue. They should still be able to see their own billing records and subscription history.
I expected a fair investigation and at least a partial refund, but instead my case was dismissed.
Be very careful when subscribing, and always keep an eye on your bank statements.






