I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another... Mehr ansehen
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Das sagen Bewerter
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Mehr ansehen
Unternehmen hat geantwortet
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
The techs are very friendly. Knowing if they are coming in the AM or PM would be helpful. The text when they are ready to be at my house is helpful. It let's me put the.dogs inside. I was very... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Welcome to Aptive Pest Control
Vom Unternehmen geschrieben
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktinformationen
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Vereinigte Staaten
- 19514000174
We overthink pests so you don't have to.
4,5
Hervorragend
168 Bewertungen
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appreciate the quick and easy text…
appreciate the quick and easy text message, no need to take up a lot of my time with updates, fast and friendly.
19. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Peter,
Thank you for sharing your experience! We’re glad to hear that our text updates make the process quick and easy, while keeping you informed without taking up your time. At Aptive Environmental, we strive to provide fast, friendly, and efficient service while making sure our customers feel confident in the care their home receives.
It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering professional, reliable service. We truly appreciate you choosing Aptive!
-Jasmine
Ricardo communicated well by text with notifications and follow-up pictures. He treated the pests thoroughly.
Ricardo communicated well and
19. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Dale,
Thank you for sharing your experience. We’re glad to hear that Ricardo provided clear communication through text notifications and follow-up pictures, while also delivering a thorough treatment. At Aptive, we believe keeping our customers informed every step of the way is just as important as the service itself.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue providing attentive, professional, and effective service at every visit.
-Jasmine
Professional and efficient
They are always on time and they get the job done quickly and efficiently. I particularly appreciate that they always ask for my input so that they address any new issues that have popped up recently.
11. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Linda,
Thank you so much for sharing your experience and for being part of the Aptive community. We’re glad to hear our service professionals have been on time, efficient, and attentive during your visits.
It’s especially meaningful to know they take the time to ask for your input and address any new concerns around your home, as personalized care is something we truly value. Thank you again for choosing Aptive and trusting us to care for your home.
-Jasmine
Reliability
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything else that needs to be addressed.
We have been very satisfied with Aptives’ program.
17. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi John,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been friendly, communicative, and punctual. At Aptive, we pride ourselves on keeping our customers informed, addressing any concerns, and providing thorough service with every visit.
We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback inspires us to continue delivering the reliable, professional service our customers expect and deserve.
-Jasmine
Dont deceive people just to get there business !
The salesman was very personable , Zach I believe is his name . Definitely could sell a blind man a car , TV and subscription to smut magazine . He had good selling traits . He needs to be taught the value of Honesty , integrity and that people do still appreciate being told to there face if they can do it or not . We had another coming doing the big killing , my mom insisted , even though I do the big killing . Zach came along and pretty much told my mom how bad this other company was and being dishonest . She was paying 40 bucks a month and Zach said he could match that because of the problems we have had with other company. We didn’t have problems we just were not here when they came so my mom as well with Zach got her to change over . Now we are not just a number or a 50 dollar bill . We can change again back to the other be for 40 a month . But we decided to see his things go . At first the first 2 times we were serviced the service guy texted me ahead of the day he was coming to ask if we needed anything specific to check etc.. but now I don’t receive any such text so how do I know he even comes by ? It’s these things that make a good complaint that people trust and believe in . But I’ve seen it time after time , that service fade out of existence , over time . I know catch em , show great service then fade . I know you go beyond what is normal by doing that , and I also know it’s à plan . But if you want to keep us , we would like a drop in monthly service payment , to 40 bucks . Not to much to ask when we were told that from the beginning . Or what was said was I’ll try and get it to 40 a month ? Again , don’t lie to us just to get our business . Even if he thought there might have been a chance , which he knew u would not do that . He called but he still kept saying might , maybe , I’ll talk to him , whoever him is ? So that’s my proposal for being basically told what we wanted to hear but had no intent whatsoever to give us the 40 to match the last company . And we had lots of problems quitting that company . They said we needed to pay off the contract whether we had service or not because in the contract it said this . Ok thank you
21. Dezember 2025
Antwort von Aptive Pest Control - Orange County
Hi Jeffery,
Thank you for taking the time to share all of this. We truly appreciate you being candid about your experience, even when it’s not an easy one to write.
First, we’re glad to hear that Zach made a personable impression. At Aptive, we absolutely value professionalism and strong communication, but that should always go hand in hand with honesty and integrity. If anything about the pricing discussion or expectations around matching $40 a month felt unclear or misleading, that’s something we take seriously. You should never feel like you were told what you wanted to hear just to earn your business.
We also hear your concern about communication from your service professional. Consistent updates, including notifications before service, are an important part of the experience. If those texts have stopped, we’d like to look into that right away. You deserve to feel confident that service is being completed and to have the opportunity to request anything specific before a visit.
Regarding pricing, we can’t adjust plans directly through a review, but we absolutely want to review your account and have a transparent conversation about what was discussed at signup and what options may be available. Our goal is to earn your trust long term, not just secure a new account.
Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can review everything together and work toward a resolution. We genuinely value you as part of the Aptive neighborhood and would appreciate the opportunity to make this right.
-Jasmine
Antwort von Aptive Pest Control - Orange County
Hi Kate,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been punctual and provided friendly service. At Aptive, we take pride in delivering reliable, professional care while making every interaction positive and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Antwort von Aptive Pest Control - Orange County
Hi Doug and Gloria,
Thank you for sharing your experience! We’re thrilled to hear that our team provided great communication, reliable scheduling, and thorough service. At Aptive, we take pride in keeping our customers informed while delivering attentive and effective pest protection for every home and yard.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Reliable and thorough
5. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Leslie,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you find our service reliable and thorough. At Aptive, delivering consistent, high-quality care is at the heart of everything we do, and it’s wonderful to know that reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Honestly the best!
Honestly, the best customer service out of any company I've worked with/hired. The team is always sending multiple reminders of their schedule, friendly as can be, and helpful with any questions.
HIGHLY recommend!
5. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Joshua,
Thank you for sharing your experience! We’re thrilled to hear that our team has provided exceptional customer service and kept you informed every step of the way. At Aptive, we take pride in being friendly, responsive, and helpful while delivering reliable pest protection for every home and yard we serve.
We truly appreciate your recommendation and being part of the Aptive neighborhood. We look forward to continuing to serve you!
-Jasmine
He called ahead, arrived on time, checked in, thoroughly sprayed, photographed where he sprayed and was courteous and friendly!
He called ahead, arrived on time,
10. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Roland,
Thank you for sharing your experience! We’re thrilled to hear that our team provided timely, thorough, and professional service, and that the detailed photos and communication helped you feel confident in the work done. At Aptive, we strive to combine effective pest control with courteous and attentive service, so it’s wonderful to know our efforts delivered that for you.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
Junior came
Junior came, Introduced himself sprayed the yard and was gone before we new it.
11. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Bruce,
Thanks so much for sharing your experience! We’re glad Junior was able to get your treatment done efficiently, and we appreciate you noticing his professionalism. At Aptive, we aim to make pest control seamless and effective, so it’s great to hear our service felt quick and hassle-free.
We’re always here if you have any questions or need future treatments, and we look forward to keeping your yard protected. Thanks again for choosing Aptive!
-Jasmine
Great service again!
The person who came out to perform the service was professional and did a great job.
11. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback! We’re glad to hear our service professional provided a thorough and professional experience. At Aptive, we take pride in delivering reliable, attentive care, and it’s wonderful to know that reflected in your visit.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
Puddles of product everywhere …
There were spots and puddles of liquid throughout the house. I had to get down on my hands and knees and wipe up the excess liquid. It was so wet that it popped off the baseboard in one section of the bedroom. Either the service rep didn’t know how to use the equipment or the equipment was faulty. If this happens again I will cancel my service. Very upset.
9. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Patricia,
Thank you for bringing this to our attention. I’m really sorry to hear about the mess left behind and the damage to your baseboard, that’s not the level of care we expect from an Aptive service professional and I completely understand how frustrating that must have been. We’d truly appreciate the chance to make this right by reviewing what happened, checking the equipment and application used, and ensuring your home is properly cared for moving forward. Please reach out to us at socialmedia@goaptive.com so we can address the cleanup and any needed repairs, and help restore your confidence in your service. Thank you for being part of the Aptive community and for giving us the opportunity to improve.
-Jasmine
Good company
They are very communicative, helpful and thorough. Only complaint is that it is hard to terminate services.
5. Februar 2026
Antwort von Aptive Pest Control - Orange County
Hi Amy,
Thank you for taking the time to share your experience and for being part of the Aptive family. We’re so glad to hear you’ve found our team communicative, helpful, and thorough, that kind of feedback means a lot to us.
We also appreciate you being open about the difficulty you experienced when trying to terminate services. Your feedback is important, and we never want the process to feel frustrating or complicated. We’re always working to make every part of the customer experience, including account changes, as smooth and straightforward as possible.
Thank you again for choosing Aptive and for giving us the opportunity to continue improving.
-Jasmine
No bugs in sight!
I appreciate the spraying of around my house and the borders of my yard. If I have a concern, I am heard and solutions offered. So far so good!
24. Jänner 2026
Antwort von Aptive Pest Control - Orange County
Hi Karole,
We’re so glad to hear that our treatments around your home and yard have been effective, and that you feel heard whenever concerns arise. At Aptive, we take pride in providing thorough service, listening carefully to our customers, and offering solutions that fit each home’s needs. Thank you for trusting us and for being a valued part of the Aptive neighborhood!
-Jasmine
Always great service.
23. Jänner 2026
Antwort von Aptive Pest Control - Orange County
Hi James and Catherine,
Thank you so much for sharing your experience! We’re thrilled to hear that our service has consistently met your expectations. At Aptive, we take pride in providing reliable, thorough, and friendly pest control, and it means a lot to know our efforts are making a difference for you. We look forward to continuing to keep your home protected and appreciate you being a valued part of the Aptive neighborhood!
-Jasmine
Derek & the Aptive Team did great…
Derek and the Aptive Team did a great job. Derek texted me to announce he would be at my home shortly, then announced his arrival and asked if I had any service requests. Great service!
28. Jänner 2026
Antwort von Aptive Pest Control - Orange County
Hi James,
Thank you for taking the time to share your experience! We’re thrilled to hear that Derek and the Aptive team provided such attentive service. Clear communication, checking in on your needs, and making sure you feel taken care of are exactly what we strive for with every visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like this means a lot to our team, and we’ll be sure to pass along your kind words to Derek.
-Jasmine
History I have w Aptive has been good
History I have w Aptive has been good. This time wasn’t present due to the scheduling app/advisory. It only states a DATE and not a time range such as AM or PM. That is my dissatisfaction-provided only 30 min notice and no modification space to technition’s schedule that day
15. Jänner 2026
Antwort von Aptive Pest Control - Orange County
Hi Christine,
Thank you for sharing this and for taking the time to explain what happened. We really appreciate you pointing out that your overall history with Aptive has been positive, and it’s frustrating when a scheduling issue takes away from that.
You’re right, clear communication around timing matters. Receiving only a date without a time window, followed by a short notice on the day of service, isn’t the level of coordination we want our customers to experience. Your feedback about needing a clearer time range and more flexibility is important, and it helps us identify where we need to do better.
We value you being part of the Aptive neighborhood and appreciate you bringing this to our attention. Please don’t hesitate to reach out if you’d like us to review your scheduling preferences or help ensure future visits are communicated more clearly.
-Jasmine
Since using Aptive (5-6 years)
Since using Aptive (5-6 years), the seasonal invasion of ants has abated. Bait traps have also minimized rodent population as I am adjacent to a wild area.
Each Technician has been knowledgeable, thorough, and pleasant. Mitch performed my last service and didn't have to be prompted to do a complete job. I am appreciative.
24. Jänner 2026
Antwort von Aptive Pest Control - Orange County
Hi there,
Thank you so much for sharing your experience and for being part of the Aptive neighborhood for the past 5–6 years! We’re thrilled to hear that our services have helped minimize both ant and rodent activity around your home. It’s wonderful to know that our service professionals, including Mitch, have been knowledgeable, thorough, and pleasant during every visit.
We truly appreciate your trust and continued partnership with Aptive. Your feedback means a lot to our team, and we look forward to keeping your home protected for years to come!
-Jasmine
Antwort von Aptive Pest Control - Orange County
Hi Tony,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional was on time, thorough, and polite. At Aptive, we take pride in delivering reliable, professional pest protection while ensuring every customer feels valued and confident in the care of their home.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home. Your kind words mean a lot to our team!
-Jasmine
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