I ordered a huge wall fan and it was at a great price compared to Amazon, which was surprising. The first one got stuck in limbo somehow through USPS, so I reached out to Artera and a rep actually sen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wall baskets arrived very late. When I opened. One of the wall basket was damaged. Tried emailing. No response. Tried messaging through Instagram. No answer. Very disappointed. I bought the... Mehr ansehen
Unternehmen hat geantwortet
These are gorgeous and have been awesome to configure, unfortunately during transit the box was destroyed and the largest one is super bent and warped and is too bent to hang in the wall as it’s curve... Mehr ansehen
We bought the Eddy mirror, and we could not be happier! This mirror now hangs in our entryway/outside veranda. We only had it for a week, but the compliments have been many!!!!! It has that coastal... Mehr ansehen
Unternehmensdetails
- Haushaltswarengeschäft
- Kunsthandwerk
- Korbhersteller
- Geschäft für Präsentkörbe
- Fachhandel für Küchenbedarf
Vom Unternehmen geschrieben
Wicker baskets, wall-woven decors, placemats & trays handcrafted from seagrass, water hyacinth, rattan, and bamboo, all products contain Vietnam's nature and the story behind its people original here.
Kontaktinformationen
1769 Shipman Dr, San Antonio, TX 78219, United States, 78219, San Antonio, Vereinigte Staaten
- welcome@arterahome.com
- arterahome.com
3,3
Akzeptabel
39 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 41 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have not received most of our order
We have not received most of our order, and are not provided tracking or mention of the rest.
11. Oktober 2025
The large woven circle has a couple…
The large woven circle has a couple loose strings. I sent an email to ask for help or a replacement.
8. Oktober 2025
Scam company - avoid
I ordered two baskets. They were not sent, and all of my communications to customer service have been ignored. They are not a legit company and will steal your money.
3. Oktober 2025
Bewertung ohne vorherige Einladung
These are gorgeous and have been…
These are gorgeous and have been awesome to configure, unfortunately during transit the box was destroyed and the largest one is super bent and warped and is too bent to hang in the wall as it’s curved. Total bummer - tried to straighten out and won’t budge. Otherwise these are cool!
26. September 2025
It's been stuck at the same delivery…
It's been stuck at the same delivery status for almost 2+ weeks now and I tried emailing customer service but they haven't responded. Please process a refund and cancel my order or get it to me ASAP, thank you.
2. Oktober 2025
Bewertung ohne vorherige Einladung
Never received order!
Never received order!! Have tried leaving 10+ emails and no response. It's been over a month and yet I read that many had fast delivery. Customer service is not good and no phone number I could find to call.
10. September 2025
Bewertung ohne vorherige Einladung
Amazing!!!
Amazing!!!! This fan is perfect just what I wanted !. Thank you so much . The quality is great and I love the color.
5. August 2025
Love my wall display
Love my wall display. Easy to put up. Love how they look and fast shipping!
4. August 2025
Less than expected
I hate to say that I expected something a little more special/unique for the price.
I love the “story” but feel like these are the same baskets you see in HomeGoods, World Market, even Walmart for far less the cost. I’m disappointed.
21. Juli 2025
It's been over 15 days still the packed…
It's been over 15 days still the packed has not arrived on a standard delivery for me.If the delivery is going to be so slow, I will have e to consider before buying from. Artera again
21. Juli 2025
I only received half of my order and…
I only received half of my order and have yet to hear back from customer service.
20. Mai 2025
NOT WORTH THE RISK
Strongly suggest NOT to buy from these people. Not worth the risk
6. Februar 2025
Bewertung ohne vorherige Einladung
On time and good product.
19. August 2024
Antwort von Artera Home
Thanks so much for sharing your experience with us. We hope to see you again soon.
What a con
What a con, ordered 3 pairs of shoes which took ages to arrive then sizes wrong. Ordered size 12, two were no more than an eleven and the other a 9. Complained offered 25% refund but could keep shoes. Which are no good. Told cost to return would be higher than refund. Do not buy from this company
19. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Artera Home
Hello friend,
We feel so sorry for your unhappy experience. However, you might mistake Artera Home to another shop. We do not have fashion section on our site, our product serve home decor only.
We hope you can adjust your review and if you want to explore our category, we offer 15% off on first order.
Regards,
Artera Home Team
Sea grass wall hangings
I ordered the sea grass circle wall hangings and the order came quickly and was packaged nicely. The wall hangings were beautiful and look great in our home.
25. Juli 2023
Antwort von Artera Home
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. You should tag us via Instagram, we sometime will share our customer's content to spread ideas and inspiration! @arterahome
Support of Vietnamese Artisans
Delivery fine. Product good but not great for the price. However pleased that I could support local Vietnamese artisans.
24. Dezember 2022
Antwort von Artera Home
Hi,
Thank you for your review!
We appreciate your trust and support. In 2023, we will show more of our Vietnamese traditional values. We also guarantee to listen and optimize our products. Looking forward to seeing you soon!
Artera Home Team
arterahome.com
@arterahome
Antwort von Artera Home
Thank you so much for this 5-star review, Taylor. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Antwort von Artera Home
Thanks so much for sharing your experience with us. We hope to see you again soon.
Excellent customer service
Excellent customer service, I have ordered from them 3 times and love everything. I couldn’t find exactly what I was looking for so I inquired and was immediately given a link to what I was looking for.
8. August 2022
Antwort von Artera Home
Thanks Nicole! We're so grateful knowing our supports help you through. Anytime you'd like :D
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