Arthauss Furniture Bewertungen 

3 084
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent service all round, delivery kept in contact and delivered when they said they would, furniture was better than I expected went together with no problems and looks great, And a week later i... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Thank you so much for a a wonderful dresser 😍 it was pretty much straight forward to put together too. Delivery took a bit, but team were friendly and very responsive! No issues, just one very happy... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I'm happy with the sideboard I purchased, it's the perfect size with plenty of storage inside, looks and feels well made. The instructions weren't the best but if you've built flat packed furniture be... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

3084 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(3 084)

166 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Positive outcome.

What began as a disappointing experience culminated in a good result. The company offered a discount for my inconvenience and the delivery men went above and beyond when they delivered my item this morning.

6. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Slide door double wardrobe

From ordering to delivery, constant updates were received. Quick and efficient delivery. Product itself great quality and for a flat pack, instructions were pretty good. I am very happy with the outcome. It looks great in situ.

28. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Arthauss 160 vertical bed

Nick..👍.. Arthauss Lincoln delivery guy was incredible, couple of hundred kilos of boxes plus mattress up a flight of stairs on his own ....😳, I couldn't even lift one of the smaller boxes..!!!
Flat pack anything is always a gamble but not Arthauss kits, the paper instructions leave a bit to be desired on their own but used in conjunction with the video guide online and my wife and I had this together and fixed to the wall, a very important step of the job, ready to go all within two days, albeit long days but for a couple of oldies I think we did well. Quality kit and highly recommended.

15. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Wardrobe and Excellent Service!

⭐️⭐️⭐️⭐️⭐️
I’m really happy with my purchase! The wardrobe arrived on time, exactly as scheduled. The quality is excellent, the size fits perfectly, and it looks just as beautiful as it did in the pictures. Everything was well-made and carefully packed. I’m completely satisfied and would definitely recommend this company to anyone looking for great furniture and reliable service.

8. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful sideboards

Excellent seller communication amazing was always kept in loop when second item came in to stock both items shipped together , delivery service fantastic the guys really polite and helpful
The cabinets are amazing quality with a added bonus of led lights making the room look all cozy
Easy to follow instructions

3. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

We ordered a very large wardrobe

We ordered a very large wardrobe. And a small matching drawers. The purpose was to check quality before assembling the larger item.
Upon receipt all looked good. We attempted to put the drawers together but had missing items, bolts and wooden bolts, I obtained the missing items myself, as already had to wait linger than anticipated for delivery. The drawer assembly was over complicated, imo. However when it came to putting the drawers in they did not fit. The holes for the rails were all in the wrong place. In addition the drawers fell apart as you tried to insert.
I tried to get advice from company and they did not believe a word I said. Asked me to produce a level, which I did then they said it was not level, I got a carpenter around and he confirmed they were not fit for purpose. All this time I was told to video the assembly so they could tell me were I was wrong. I got zero refund on the drawers and had to pay 70 pounds to wait 3 weeks to collect and a further 2 weeks for part refund. So I lost 180 pounds in this experience and have to pay for the drawers to be binned as I did not have time to take apart and rebuild with video. As you will notice they never take any responsibility on negative feed back. They delete negative feedback on there own website. I am sure the response to this will be denial or they have never heard of me. There service attitude is like wolf of Wall Street

29. August 2025
Bewertung ohne vorherige Einladung
Arthauss Furniture-Logo

Antwort von Arthauss Furniture

Hello Kevin,

We’re very sorry to hear that your experience did not meet your expectations. We always aim to make assembly and aftercare as smooth as possible, and we appreciate the opportunity to clarify a few details regarding your order and our communication.

You initially reported that none of the drawers would fit into the frame. After we requested clarification, you kindly provided videos showing two drawers being successfully inserted, which suggested the frame was functioning as intended for those units. However, as no videos were provided showing attempts to insert the remaining drawers, we were unable to verify whether the same issue occurred with the others.

The photos you shared also indicated that the drawer fronts had not been glued into the pre-drilled dowel holes - there was no visible glue residue on the dowels - which likely caused the drawer fronts to separate during assembly.

In addition, our team noticed from your photos that the unit was placed on an uneven surface, with the level’s bubble leaning to one side. This could have affected the frame alignment and drawer rail positioning.

We also wanted to note that no reports of missing parts were made prior to or during the initial assembly process. Our team would have been happy to provide any replacements immediately to help you complete the assembly.

Despite these findings, and in an effort to reach an amicable solution, we offered a return for a partial refund, which was declined.

We truly regret that this experience was frustrating and appreciate the time you took to share your feedback. Our team always strives to handle all matters fairly, transparently, and with care for our customers.

Warm regards,
Your Arthauss Furniture Team

Bewertet mit 5 von 5 Sternen

Great communication prior delivery

Great communication prior delivery . The furniture arrived on time and to the safe place as per our instructions. Thank you ! The wardrobe is very solid, high quality and looks just perfect in our bedroom . I highly recommend the Company and the furniture .

2. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Not enough product information provided and point of sale

No information provided at point of sale, on website, or on product packaging of complexity of self assembly, or an approximate time required to assemble.
Some of the images do not correctly convey the assembly stage, and others are innacurate causing confussion and delays in an already long-winded process.

4. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic furniture

Fantastic furniture. I managed to build this units myself. A tv unit and a side board. Such great quality. Delivery men were helpful and sent me messages throughout the morning until they arrived. I would recommend this furniture to anyone. Easy to build too

1. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Good, but room for improvement

I really like the products sold by Arthauss. They are a good build quality and simple enough to put together.
They lose a star because sometimes, the instruction manuals are incorrect or difficult to decipher but if you've built anything before, you can usually work it out. They also lose a star because the drawer depths are always so shallow even if the drawer fronts are deep. This makes no sense to me. Why would you put a 19cm drawer front with 9cm drawer behind it. Its easily fixed by lowering the drawer rails but probably beyond your normal DIY job.
That being said, its at a great price.

2. Oktober 2025
Bewertung ohne vorherige Einladung

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