Ascend Properties Bewertungen 

244
•
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A very smooth process, far better than the three independent letting agents who we had applied with finding our new house. Specifically, Emma in the lettings team was MAGNIFICENT. Person centred,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Will: Will was honestly amazing throughout the whole process. He went above and beyond to help, was always kind, supportive and kept me updated. I really appreciated how easy he was to communic... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Me & my partner had a viewing in Padstow Nottingham. The lady Megan was showing us around. She was extremely professional, friendly, and helpful throughout the house-viewing process. She was patient,... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Seriously people, go elsewhere!! Pure swindlers!!! After 4 yrs of being an ideal tenant came the rent increases. Then after moving out and nearly 6 months later still no sign of initial deposit.... Mehr ansehen

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

We are Ascend Properties, an award-winning estate agency and Build to Rent specialist with flagship branches nationwide.


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

244 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 11 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(244)

113 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

200% Recommended Ascend Properties

I recently had the pleasure of staying at Ascent Properties, and I wholeheartedly recommend it to anyone looking for a comfortable and enjoyable stay. From the moment I arrived, I was impressed by the quality of service and the overall experience.
The accommodations provided by Ascent properties were exceptional. The room was clean, spacious, and well-appointed. The amenities were modern, and everything was in perfect working order. I appreciated the attention to detail and the comfortable furnishings.
Your quick response wins my heart, Once again Thank you for everything you do to make this a great living environment. I'm proud to be a tenant under your care, and I hope our positive relationship continues for a long time to come.

13. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Hi Nikita,

Thanks so much for your kind words, we're glad you're enjoying renting with us!

Bewertet mit 1 von 5 Sternen

Lies lies and more lies

Where to start…. I walked around the property with a girl called Olivia Sutton who assured me that the landlord would be painting the house, changing the doors and getting new carpet so I continued with my application.

upon signing, I was then told that actually the property doesn’t need work and therefore won’t be changed. There’s damp coming through the walls and ceiling as the roof is leaking, there was wires coming out of the floorboards, there was whole walls with no paint on, carpets with burn marks on it, no working hob, no working shower and it was FILTHY. They hadn’t even cleaned the property from the last tenant but they charged them for it.

I had many unpleasant conversations with a woman called Laura, who is the branch manager in Monton. When confronting her with the issues, she even lied and said she wasn’t in the area so couldn’t help but her colleague admitted she was in Tesco Express down the road.

It’s been 2 weeks and there’s still SO many issues and despite a contractor coming out, nothing has happened.

I highly advise if you can rent from anyone, don’t let it be Ascend.

8. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience

I strongly recommend the renters to avoid them. I was their tenant and delivered the property in excellent condition. I had £950 as deposit but they claimed £2000 and even threatened me for legal action. They have professional team who know how to claim. A friendly alert to new renters. Please avoid them. Please read other reviews for deposit claims to notice what I mean.

18. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you for taking the time to leave us a review. However, we are disappointed to read that your experience has not been positive and we’d like to look into this further for you.

You will see we have sent you a request for more identifiable information via Trustpilot as we are unable to locate you on our database using the details provided within this review.

If you wouldn't mind getting back to us, it will allow us to locate your records so we can help make sure any queries are rectified for you.

The Ascend Team

Bewertet mit 5 von 5 Sternen

100% Recommend Ascend thanks to Rebecca and Emma!

Rebecca at Ascend has been very helpful and understanding during the whole process of me finding the right property. Her communication with me has been excellent and she has kept me updated throughout every step. This has been a really smooth and pleasant experience especially as this is my first time private renting an apartment. Emma at Ascend has also been very helpful during the process of background credit checks,paperwork etc. I really appreciate how regular the communication has been as I’ve not been left in the dark about anything. I would 100% recommend anyone going with Ascend to look for a property and I would recommend Rebecca and Emma along with the rest of the team as everyone I’ve encountered has been so polite and helpful.

15. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you for taking the time to leave us this lovely review, we have passed on your kind comments to Rebecca and Emma too!

Bewertet mit 5 von 5 Sternen

Nice experience so far

We have had a wonderful experience so far trying to rent a property with Ascend and all staff members we had dealings with, especially Rev was very helpful. Rev was quite polite and efficient in handling all matters of concern. We hope that we will continue to have a great experience Ascend all through our contract.

18. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you for leaving us a review, we're delighted Rev was able to help you on your rental journey!

Bewertet mit 5 von 5 Sternen

Rebecca Evans was fab

Rebecca Evans was fab. Responded really quickly and secured the property we were looking at. Fully recommend.

11. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thanks so much Katie, we have passed on your comments to Rebecca too!

Bewertet mit 5 von 5 Sternen

Pleasant experience

Your team always answered my inquiries in a timely manner and provided me with all the information to make an informed decision. I am very impressed with your attention to detail and patience.

16. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

This is great to read, thanks for taking the time to review your experience with us!

Bewertet mit 4 von 5 Sternen

Great customer service.

Ascend manage a couple of properties for me. It takes 100 percent of the hassle out of managing on a day-to-day basis and with re-letting etc. Lora provides an exceptional service, always keeping me informed at every step and coming back to me very quickly when requested. This level of customer service is getting harder to find in this day and age. Well done Ascend and Lora and thank you.

5. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Hi Andrew,

Thanks a lot for leaving us this review - we're delighted you're happy with our property management service and we have passed on your kind words to Lora too!

Bewertet mit 5 von 5 Sternen

5 star dealings and experience

My dealings and experience with Mark and Ascend Properties has always been 5 star and professional.

28. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you Neil!

Bewertet mit 4 von 5 Sternen

Consistent Representative

I appreciate having had the same representative over the years as she now knows the properties well and has generally been very helpful (Lora Barker).

4. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you for this great review!

Bewertet mit 5 von 5 Sternen

I have been looked after by the Ascend…

I have been looked after by the Ascend rental and sales team since 2017. they are excellent and best in Manchester. Always very responsive and have looked after my rental investment very professionally.

3. Juli 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

We really appreciate you taking the time to leave this review - it's great to read you've been a long-term customer of ours and are happy with our services!

Bewertet mit 5 von 5 Sternen

Seamless and effortless

Have found Ascend extremely easy to work with and they do a great job managing our property portfolio across many cities. Mark Lewin is a great manager who provides a seamless and effortless experience which is important for us as we are located internationally.

30. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thanks for leaving this great review Robert, we have passed on your compliments to Mark too!

Bewertet mit 5 von 5 Sternen

Mark Lewin

Mark Lewin was very helpful in all aspects of the rental of my flat . Email where responded the same day and the same with phone calls

30. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thanks for leaving us a great review!

Bewertet mit 5 von 5 Sternen

Brilliant service :)

Rebecca was extremely helpful in us getting the property we wanted, brilliant service and helpful throughout the referencing process we can’t wait to move into our new home

30. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you Jake, we have passed on your kind words to Rebecca!

Bewertet mit 5 von 5 Sternen

Ascend/Rebecca Review

The whole experience with Ascend has been brilliant, Rebecca has been really helpful from the moment we shown our interest and has supported us with all our enquiries. The viewing also went great Laura was really polite and made us feel at ease while viewing the home, thankyou for all your support throughout this process it’s been highly appreciated!

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Hi Mathew,

We really appreciate this lovely review, we have passed on your compliments to Rebecca and Laura too!

Bewertet mit 5 von 5 Sternen

Rebecca was very helpful in arranging a…

Rebecca was very helpful in arranging a viewing for an apartment and for assisting me with the application.

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thanks for your kind words, we're delighted Rebecca was able to assist you with the whole process!

Bewertet mit 5 von 5 Sternen

I’m always up to date with all the info…

I’m always up to date with all the info I need- regular emails and easy online access.
If I need personal contact -Mark will always be available to speak with us.

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thank you Richard!

Bewertet mit 5 von 5 Sternen

Thankyou Rebecca/Ascend!

For my first time renting a property and finding the right estate agency I can honestly say I’m pleased with the help I have received from the staff at Acsend. Especially Rebecca Evans who I’ve been most in contact with over the last week. She has been so helpful and lovely answering any questions I’ve had and making me feel at ease with the viewings/information of the property. Also, any communication from her has been at a fast pace and has gone smoothly. Just want to say thanks so much Rebecca for your patience and help we’re very appreciative.

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Hi Molly,

Thank you for this amazing review! We have passed on your lovely comments to Rebecca too.

Bewertet mit 5 von 5 Sternen

As ever fantastic service

As ever fantastic service , every thing done with no troubles, mark was wonderful highly recommended

29. Juni 2023
Bewertung ohne vorherige Einladung
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Antwort von Ascend Properties

Thanks for this great review John!

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