Astra Labs Bewertungen 

132
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

First time ordering on anything like this, read all info and reviews so took the plunge, Iam so glad I did, ordered on Sunday had it by Tuesday also had a lovely little freebie which I’ve already used... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Astra Labs as always impeccable. Parcel force let the side down, taking four days to deliver when they had promised to deliver in 24 hours. But, hey, the goods arrived today so back on track. Astra ar... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered an multipack item on the friday and was attempted delivery on the following day. At royal mails fault they couldn't deliver however when I did eventually open my package, I was pleasantly su... Mehr ansehen

Bewertet mit 5 von 5 Sternen

0 Order number 3 excellent product Reta lost 2 stone no side effects on time delivery which is great keep it up I’ll be back 🔥👍👍


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

132 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 90 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(132)

132 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service. Ordered 4pm and arrived by lunch the next day! Easy to use website, great discounts and will return again in the future.

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Reta weight loss

0
Order number 3 excellent product Reta lost 2 stone no side effects on time delivery which is great keep it up I’ll be back 🔥👍👍

26. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

As things stand my parcel has been out…

As things stand my parcel has been out for delivery since Friday morning. Stating it’s due to arrive between 9.30am - 12.50pm

Royal Mail app has not updated and I’ve emailed astra support with no reply would appreciate some support

Thank you

4. September 2026
Bewertung ohne vorherige Einladung
Astra Labs-Logo

Antwort von Astra Labs

Hi Josie,

We did reply to your email and advised that Royal Mail tracking shows the parcel at your local delivery depot, where it has been awaiting delivery.

We appreciate the delay is frustrating, but the parcel remains with Royal Mail and the delay is outside our direct control. We are continuing to assist and will resolve the matter if Royal Mail confirms the parcel is lost.

We feel it is only fair to clarify that support was provided, despite the review stating otherwise.

Bewertet mit 5 von 5 Sternen

Always fast delivery

Always fast delivery, stock updated on the site each day so I know when to order etc. Amazing products with the best quality peptides!

2. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Low quality short shelf life peptides…

Low quality short shelf life peptides this so called lab don’t give a dam , look at astra labs dates on their so called peptides and the check other labs dates on their vials there is a large difference other labs peptide have a 3 year shelf life and this so called astra labs are about a year shelf life i asked astra labs why their vials of peptide have such a short life compared to other labs , i was told there were in date and dont see the problem , there is a problem as astra labs are buying low quality peptides at a much cheaper cost but charge customers the premium prices same as the better shelf life , peptides , peptides degrade over time so the potency in short shelf life peptides is loewer than a longer shelf lif peptide , so check the dates before you waste your money .

25. August 2026
Bewertung ohne vorherige Einladung
Astra Labs-Logo

Antwort von Astra Labs

Every product supplied was within its clearly stated expiry date, and every COA published relates to a recent, identifiable batch.

A longer date printed by another supplier is not evidence of greater purity, quality or freshness. Expiry dates must reflect the period supported by the supplier’s documentation. Printing an unsupported three-year date would be irresponsible. Properly stored, unopened lyophilised peptides may remain stable considerably longer, but we only stand behind the date printed on our labels.

Your claims that we purchase inferior products cheaply and mislead customers are entirely unsupported. We responded to your concerns directly, but subsequently received abusive and threatening emails. We welcome genuine questions and honest reviews, but we will not tolerate harassment or false allegations.

Bewertet mit 2 von 5 Sternen

Hey still waiting! Pls help

Hey, just wanting an update regarding my order. I’ve waited more than a week now. Royal Mail has said it has been delivered every day since the 29th… it hasn’t. Could you please start the process on your side to see where my delivery is and why is hasn’t been delivered when it said it has and updates every day saying we will deliver today and then it has been delivered.

Just want an update or for you to start the process with Royal Mail so I can claim my money back from them if unfortunately they can’t find it.

Nothing to do with Astra labs. It’s Royal Mail. But I can’t get through to Royal Mail without you starting the process on your side.

I’ve tried to take this offline via your support email but have not gotten a response after a few emails. Please either reply here or my email so we can get this sorted please!

UPDATE:

Hi Astra Labs,

Order Number: #7628

I’m writing because your recent response is inaccurate, and I want this resolved as soon as possible.

First, you stated that you have been replying to my emails. That is simply not true. I have checked my inbox, spam, junk, archived folders, and even performed a full search across my email accounts. I have received no replies from Astra Labs whatsoever. If you believe you have responded, please provide proof of the emails you claim to have sent.

Second, you claimed that this order was sent to a store or collection property. Again, that is false. I have my order confirmation for Order #7628 in front of me, and it clearly shows:

* Billing address: My home address.
* Delivery address: My home address.
* Email address: The email address attached to this order.

At no point did I provide a store address or request store collection. Please explain where you got that information from, because it does not exist on my order.

I’m also happy to provide the Royal Mail tracking information publicly if necessary, because it shows exactly the same thing. There is no delivery photo, no proof of delivery to a store, and nothing that supports the claims made in your public response.

I’ve been patient throughout this because I genuinely believed this was a Royal Mail issue rather than an Astra Labs issue. This is my second order with you, and my first order arrived without any problems. I wanted to resolve this cooperatively and continue using Astra Labs.

However, publicly stating things that are contradicted by both my order confirmation and the tracking information is unacceptable. Your response can be seen by other customers, and it is important that it is accurate.

Please stop providing incorrect information publicly and contact me via the email address attached to Order #7628 with a genuine update and a resolution.

If I do not receive a proper response via email, I will have no option but to contact my bank and begin a chargeback process. I do not want it to come to that, and I also do not want to have to leave another Trustpilot review simply to get a response.

I expect this to be resolved as a matter of urgency.

3. September 2026
Bewertung ohne vorherige Einladung
Astra Labs-Logo

Antwort von Astra Labs

Hi Jahedul,

We have replied to you several times by email.

Royal Mail delivered the parcel to the store address provided with your order, and the delivery photograph shows it inside that store. Royal Mail has therefore confirmed the delivery was completed correctly and will not accept a missing-parcel claim.

Despite this, we offered to send a free replacement as a gesture of goodwill, provided you supplied a suitable residential address rather than another store address. We are still waiting for your response, yet another negative review has now been posted.

We genuinely try to go above and beyond for customers, but repeatedly posting reviews while not responding to our proposed resolution is unfair. We will provide Trustpilot with the tracking, delivery photograph and full email history so they can independently review the situation.

Please reply to our email with a suitable delivery address if you would still like us to arrange the goodwill replacement.

Astra

Bewertet mit 5 von 5 Sternen

Astra Labs as always impeccable

Astra Labs as always impeccable. Parcel force let the side down, taking four days to deliver when they had promised to deliver in 24 hours. But, hey, the goods arrived today so back on track. Astra are right up there 5*

1. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered an multipack item on the…

I ordered an multipack item on the friday and was attempted delivery on the following day. At royal mails fault they couldn't deliver however when I did eventually open my package, I was pleasantly surprised to find an additional free item (worth over £30) added to my package. If anyone is starting or fulfilling their "research" products I would highly recommend this website and company. Products seem pure and sold a very reasonable price. Will definitely be visiting again.

28. August 2026
Bewertung ohne vorherige Einladung

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