Audrey's Bewertungen 

267
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Beautiful quality chocolates. Ordered four bags of Perfectly Imperfect chocolates...I kept one and gave the others away. My particular bag contained too many chocolates I would never choose. However,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Truly excellent chocolates..so relieved to have found this company in the chocolate industry which is such bad quality these days. Audrey's is the benchmark to aspire to.!

Bewertet mit 3 von 5 Sternen

Amazing chocolates. There’s been a couple of times that what is requested in the select your own doesn’t always match what is actually received but as the chocolates are so good it doesn’t matter too... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was reticent about ordering chocolates of this quality and price without seeing or trying first. They were beautiful! They were delivered super quick and early in the day. I first tried a selection th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Schokoladenmanufaktur
  2. Schokoladenfabrik
  3. Schokoladengeschäft

Vom Unternehmen geschrieben

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

267 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,6

Alle Bewertungen

(267)

185 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent chocolate

Excellent chocolate. I particularly love the "pick your own" fondants.

27. August 2025
Audrey's-Logo

Antwort von Audrey's

Dear Anne,

Thank you

We love that you are a fan of pick your own. We don't know anywhere is in the UK that has such a broad range of options to customize!

All the best,
The Audrey's Team

Bewertet mit 5 von 5 Sternen

What made the experience great?

What made the experience great? It was receiving the delivery - opening the box - the waft of chcolate from it - the delicious chocolates inside - nothing like it really!

26. August 2025
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Antwort von Audrey's

Dear Caroline,

What a delight to read this - this makes us all very happy and what Audrey's is all about doing!

All the best,
The Audrey's Team

Bewertet mit 5 von 5 Sternen

It is always a treat with Audrey'

I have enjoyed chocolates from Audrey's my whole life. It's a special treat that I'd recommend to anyone for a gift or simply a little self indulgence.

26. August 2025
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Antwort von Audrey's

Dear Jonathan,

Thank you for your kind review and your years of loyalty! This means the world to us.

All the best,
The Audrey's Team

Bewertet mit 3 von 5 Sternen

Disappointed

Disappointed. My pink hat box seemed very small. I also ordered a Queens box as well. The delivery timescale was great however (despite 3 emails to the company) there was absolutely no communication or replies from them whatsoever. Id be hesitant to order again

26. August 2025
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Antwort von Audrey's

Dear Amanda,

Thank you for your honest feedback. The 340g Pink Hat Box is a double-layer selection and one of our largest hat boxes, so we haven't had a complaint about its size before.

With regard to your emails, these were sent over the bank holiday weekend and immediately afterwards, when we were experiencing a particularly busy period with some staff away. Unfortunately they were missed — something that rarely happens, as most customers comment positively on our service. We are really sorry that you didn't get a reply.

A member of our team will be in touch with you tomorrow to follow up directly.

We’re glad your order arrived promptly, and thank you again for choosing Audrey’s.

The Audrey’s Team

Bewertet mit 5 von 5 Sternen

Efficient delivery and beautiful…

Efficient delivery and beautiful packaging.

26. August 2025
Audrey's-Logo

Antwort von Audrey's

Dear Sara,

Thank you so much for your kind words! We’re delighted you enjoyed the packaging and that your order arrived quickly.

Best wishes,
The Audrey’s Team

Bewertet mit 5 von 5 Sternen

Exquisite

The chocolates were well packaged and delivered on time. They taste great and look lovely.

29. Juli 2025
Audrey's-Logo

Antwort von Audrey's

Dear Anne,

We're thrilled to hear that you loved the taste, packaging, and presentation.

Best wishes,
The Audrey's Team

Bewertet mit 5 von 5 Sternen

Fast delivery

Fast delivery

28. Juli 2025
Audrey's-Logo

Antwort von Audrey's

Dear Natalie

We're glad to hear you were happy with the fast delivery. We appreciate your feedback!

The Audrey's Team

Bewertet mit 5 von 5 Sternen

Simply the Best! ;0) My order arrived on time and in perfect…

My order arrived on time and in perfect condition.
I ordered a variety of different things Turkish Delight, two types of jellies and the most delicious chocolates. Everything tasted exactly as it should do, soo very good!

26. Juli 2025
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Antwort von Audrey's

Dear Keith

We're so happy to hear that your order arrived perfectly and that you enjoyed all the treats, especially our chocolates! We can't wait to welcome you back for more deliciousness.

The Audrey's Team

Bewertet mit 4 von 5 Sternen

The presentation was lovely

The presentation was lovely. There were a lot of the same chocolates and not many varieties. There seemed to be a lot of cream centers.

26. Juli 2025
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Antwort von Audrey's

Dear Neenah,

We're glad to hear you enjoyed the presentation. We appreciate your comments on the variety of chocolates and will take them into consideration as we continue to improve our selection and we are going to make a change to our fill.

Best wishes and thanks for the feedback,

The Audrey's Team

Bewertet mit 5 von 5 Sternen

My order was delivered in 2 days of…

My order was delivered in 2 days of ordering. The chocolates are delicious and I will definitely be ordering again for Christmas

25. Juli 2025
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Antwort von Audrey's

Dear Diane,

We're thrilled your order arrived so quickly and that you enjoyed the chocolates. We can't wait to serve you again this Christmas!

The Audrey's Team

Bewertet mit 5 von 5 Sternen

Incredible chocolates

Incredible chocolates. If you are old enough to remember the Thornton strawberry fondant pig and wondered what it would be like with insanely good chocolate and filling made with real ingredients, then I suggest you order some of the strawberry fondants.

Presentation and packaging are extremely high end. I’d be very happy to give this as a gift to someone.

Owner got back to me very quickly when I had a query about delivery and I had them in my hand two days later and “accidentally” ate two of them for breakfast. It’s important to test these things. I have a few other flavours to try as well….

19. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Audrey's

Thank you so much for this glowing review — we’re absolutely delighted you enjoyed the strawberry fondants (even for breakfast… we fully support the cause of thorough testing!)

Best wishes
The Audrey’s Team

Bewertet mit 5 von 5 Sternen

New favourite chocolates and sweet…

New favourite chocolates and sweet treats! The perfect milk chocolate, so smooth and delicious. The coconut ice is incredible, and I know will be a new staple. The packaging is beautiful and has so many thoughtful details, so much so that I will definitely be reusing the boxes when I’ve finished with them (which won’t take long!)

15. Juli 2025
Bewertung ohne vorherige Einladung
Audrey's-Logo

Antwort von Audrey's

Thank you for your kind and thoughtful feedback - we are so pleased you enjoyed our products and new packaging and hope to see you back soon!

Thank you
The Audrey's Team

Bewertet mit 5 von 5 Sternen

My favourite fondant creams

Being able to choose which flavours you want, in increments of 3, is delightful and all of Audrey's creams are delicious, with great taste and texture

3. Juli 2025
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Antwort von Audrey's

Dear Rosemary,

We're so pleased you enjoyed picking your own flavours and thank you for the lovely compliment on our creams!

The Audrey’s Team

Bewertet mit 5 von 5 Sternen

Absolutely delighted

Absolutely love these chocolates. Customer service is also really good. I ordered about a week before I needed to gift them and got concerned as I had no despatch details. After emailing I received a reply within hours stating they delayed shipping due to extreme heat which hadn’t even occurred to me, but had upgraded my delivery to 24 hours to arrive in time. Thought this was a really nice personal touch ensuring the product arrives perfectly as it should.
The chocolates looked so amazing I decided to treat myself to a box, two orders in as many weeks and I’m so happy I stumbled across Audrey’s.
Thank you

2. Juli 2025
Audrey's-Logo

Antwort von Audrey's

Dear Donna,

Thank you so much for your lovely review! We're glad the chocolates arrived safely and are thrilled you treated yourself too. Your kind words mean a lot to all of us at Audrey’s.

The Audrey’s Team

Bewertet mit 5 von 5 Sternen

Flavour

The product arrived in good time and the flavours of the product were excellent.

30. Juni 2025
Audrey's-Logo

Antwort von Audrey's

Dear Paul,

We're delighted to hear you enjoyed the flavours and that your order arrived promptly. We look forward to serving you again soon!

Best,
The Audrey's Team

Bewertet mit 5 von 5 Sternen

Delicious chocolate

I choose a selection of chocolates from the counter and all of them were delicious. Very friendly and helpful staff. Will be back.

28. Juni 2025
Audrey's-Logo

Antwort von Audrey's

Dear Richard,

We're so glad you enjoyed your chocolates and had a great experience with our team. We look forward to welcoming you back soon!

Best,
The Audrey's Team

Bewertet mit 5 von 5 Sternen

Great quality

Great quality and delicious chocolates, highly recommend, you can’t help but go back for more.

26. Juni 2025
Audrey's-Logo

Antwort von Audrey's

Dear Michael,

Thank you for your thoughtful feedback. We’re pleased to hear you appreciate the quality and taste of our chocolates. We look forward to giving you a joyful experience again soon.

The Audrey's Team

Bewertet mit 5 von 5 Sternen

The Very Best Chocolates

Tremendous choice of brilliant chocolates
Excellent packaging and delivery arrangements
Thoroughly recommended

26. Juni 2025
Audrey's-Logo

Antwort von Audrey's

Dear Keith,

Thank you for your wonderful feedback. We're delighted that you were impressed with our chocolate selection, packaging, and delivery service. Your recommendation is greatly appreciated, and we look forward to welcoming you back soon.

The Audrey's Team

Bewertet mit 5 von 5 Sternen

The best chocolates, friendly service and so helpful. Always lovely to visit when in Hove.

We always enjoy visiting Audrey’s when in Hove - the chocolates are always so delicious, friendly service and so helpful. I was buying chocolates for my sister’s special birthday and staff were so helpful. I bought one of the beautiful boxes, gave my choice of flavours & order was beautifully made and sent. Perfect x

24. Mai 2025
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Antwort von Audrey's

Dear Helen,

Thank you for taking the time to share such lovely feedback. We're so pleased to hear you enjoy visiting us in Hove and that our team could help you create something special for your sister’s birthday. It’s wonderful to know the chocolates and service met your expectations. We look forward to welcoming you again soon!

The Audrey's Team

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