Excellent good communication Being a lone female in the middle of nowhere the lady called several times to check I was ok and updated me even called me to see I was home safely
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Das sagen Bewerter
Having a trouble with my steering wheel l got through to the breakdown office immediately and l spoke to Beth l was told that someone would be with me within the hour; the mechanic turned up less th... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from the operator , speedy recovery time , and decent breakdown chap . Second time I've been recovered in 37 years and this made it smooth and stress free ish! Especially due to fa... Mehr ansehen
Unternehmen hat geantwortet
Gabriel was absolutely fantastic kept me informed all the way. Less than hour for homestead assistance very impressive. Considering I had to wait 11 hours for the AA at roadside 🤨🤨 This is th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Autohome Assistance was established on 8th April 1971, and has been providing reliable vehicle breakdown cover ever since. With over 50 years of experience, we offer comprehensive assistance across the UK and Europe. Whether you drive a car, van, motorbike, mobility scooter, powered wheelchair, or classic commercial vehicle, Autohome has you covered.
Kontaktinformationen
Mayleigh House, Orchard Hill, NN3 9AD, Northampton, Vereinigtes Königreich
- 01604640900
- info@autohome.co.uk
- autohome.co.uk
Excellent good communication
Excellent good communication
Being a lone female in the middle of nowhere the lady called several times to check I was ok and updated me even called me to see I was home safely
27. April 2026
Bewertung ohne vorherige Einladung
Brilliant service
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
After trouble with my steering wheel…
Having a trouble with my steering wheel l got through to the breakdown office immediately and l spoke to Beth l was told that someone would be with me within the hour; the mechanic turned up less than half and hour was very friendly and made sure l understood the problem before leaving - it was sorted in a short time
Being a lady on my own l was very pleased with the service
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service from the phone call…
Excellent service from the phone call through to the prompt pick up.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service
Excellent service
Breakdown team amazing
Breakdown driver was extremely helpful and nothing was too much trouble.
Credit to the company .
12/10 🌟🌟🌟🌟🌟
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We're glad to hear you were satisfied with the service.
Excellent service from the team
Excellent service from the operator , speedy recovery time , and decent breakdown chap . Second time I've been recovered in 37 years and this made it smooth and stress free ish! Especially due to fast recovery time .
Gabrielle is the only name I have but both driver and phone operator get a ten out ten for customer service
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your review. We're glad to hear the service arrived quickly and took some of the stress away from the situation.
I have been with auto home since I was…
I have been with auto home since I was 17 they have always been so friendly and quick to respond whenever I have needed them. I broke down today and the driver was out in 15 minutes. I even had someone ring me later to check I had got home okay 👍🏻
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We are pleased to know you were satisfied with the service provided.
Super service
Super service. Polite, friendly and helpful.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for the feedback, glad to hear you had a pleasant experience.
Excellent service and knowledgeable…
Excellent service and knowledgeable staff with great customer service
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback, it is great to hear the staff were knowledgeable and the service was at a good standard.
They were very quick in coming out
They were very quick in coming out, also the service was very good,
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback,glad to hear it was a quick and smooth experience.
Excellent service,prompt and within the…
Excellent service,prompt and within the hour.polite and extremely helpful repair diagnosed car fixed.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your review. We’re glad the service was prompt, polite, and got you back on the road quickly.
Brilliant service
The gentleman, Owen, who dealt with our phone call was very courteous, patient, and helpful. He kept us in touch with what was happening.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We’re pleased to hear Owen was courteous, patient, and kept you well informed throughout. We appreciate you sharing your experience.
Sabah was amazing during the recovery…
Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the garage knowing how they can help. Top tier service!
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We’re glad Sabah kept you updated and that our recovery agent was able to help. We appreciate you sharing your experience.
Breakdown service
Milly was very helpful and made me feel relaxed on the phone and the breakdown guy brought my scooter back in good time.
10/10 and would happily recommend.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Many thanks for your feedback. I'm glad the assistance went smoothly and we were able to make it less stressful.
Very Good Customer Service Skills!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
I really appreciate your feedback, it truly means a lot.
Long wait but excellent service.
Although the four hour waiting time was excessive, the service offered by Beth was second to none, she kept me fully updated on the actions of the recovery company and followed through for feedback in a timely manner. This made an otherwise long day bearable.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. We’re sorry about the long wait, but it’s great to hear Beth kept you fully updated throughout. We’re glad her support helped make the day a bit easier.
Drama ? What drama ? Excellent service from Autohome
Off to a Quiz Night at a village pub with two mates. Negotiating dark narrow street..'POP!'..burst tyre. 7pm. Drama! Called Autohome. Call answered with 2 mins by the lovely Megan. Agreed to leave car overnight. Megan called back to confirm recovery vehicle booked for 9am this morning. The guys were by my car when I arrived at 9am. Arrived at Tanvic Tyres in L'boro by 9.30 ( new tyre prebooked). Collecting car at 3pm today. 10/10 to Autohome, recovery guys and Tanvic.
I will be recommending Autohome to any friends looking to renew their breakdown recovery policy. THANK YOU Megan. THANK you Autohome. They do what it says on the tin. No dramas.!
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for the fantastic review! We’re so pleased Megan and the recovery team were able to turn a stressful moment into a smooth, drama‑free experience. Your recommendation means a lot to us, and we’re glad everything was sorted quickly for you. We’re always here when you need us.
Excellent service communication skills…
Excellent service communication skills excellent reasonable price
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Many thanks for your feedback, glad to hear communication was good.
Always highly recommend
Always have amazing experience with Autohome. No matter where I’ve been the admin always check in to confirm arrival and departure !
All the breakdown staff have been friendly and helpful !
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. Glad you were satisfied with the expierence and all went smoothly.
Very good friendly service.
Prompt response, good communication from control, friendly repair driver, overall good experience at a trying time.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von AUTOHOME Assistance
Thank you for your feedback. Glad you were satisfied with the experience.
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