Easy relaxed buying/ collection. No hard sell of extras, just given the information, no pressure when we said no thanks. Helpful sales team. Were unsure between two cars, they gave honest opinion whic... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Easy relaxed buying/ collection. No hard sell of extras, just given the information, no pressure when we said no thanks. Helpful sales team. Were unsure between two cars, they gave honest opinion whic... Mehr ansehen
Unternehmen hat geantwortet
Service by Shaun &Kris fantastic especially Shaun who went out of his way to make the sale easy and enjoyable,even coming in half an hour early on his shift for my test drive!!Would have given a 5, ho... Mehr ansehen
Really happy with my experience buying a used car here. The team (especially Tommi – he was great) were friendly, honest, and very helpful throughout the whole process. Everything was clearly explaine... Mehr ansehen
A friendly and professional service, allowed to browse around the many cars with no sales pressure. When help was required it was given with a wilco attitude but still no pressure. All advice given... Mehr ansehen
At AvailableCar, we keep everything simple, straight-forward and transparent. We keep our used cars unlocked for our Customers to browse at their leisure. We do not hassle our Customers but we’re here to help when required. We are clear about our prices – the price you see is the price you pay. And above all we have great people - really great people! We’ve been doing it this way for over 20 years and our Customers seem to like it!
Vom Unternehmen geschrieben

Part Exchange Price Promise

Station Road, Castle Donington, DE74 2NL, Derby, Vereinigtes Königreich

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Great sales team when picked up a very professional and friendly young lady phoned when got home no information manual 👍 the person said go on Google 240 pages on a mobile phone you need eyes like SUPERMAN mick swainston
This was my first time purchasing a car from available car and will be my last.
The first visit, I was there for 4 hours. When it was time to test drive the car, it had a flat tire. This wasn’t picked up by available car and was only noticed by myself.
On collection of the car a week later, I had paid a fortune for the diamond bright coating and was promised the car would be clean (look like new)as it was filthy on viewing. Unfortunately, the car was still filthy inside on collection.
Overall, a really disappointing experience.
Poor experience waited 8 days for the car after purchasing only to be told the day of collection it wasnt ready, was told had to wait another 3 days for collection. Had paid the £12k already and insured the car. Had sold my car that morning as was meant to collect new car so was left for 3 days with no car to get to work or get to school spent over £100 in ubers and taxis for 3 days. No apology for the inconvenience caused and my cancelled plans they couldn’t have cared less. 11 days to get the car ready after purchasing is a long time and pretty poor service to be let down and left with no car!
I've bought 2 cars from Available Car now and recommend them highly. Their cars are top quality and the staff are very courteous and professional. I find them to be efficient and diligent, basically hassle-free. From my experiences, I'd say they're a decent, reputable company.
Service by Shaun &Kris fantastic especially Shaun who went out of his way to make the sale easy and enjoyable,even coming in half an hour early on his shift for my test drive!!Would have given a 5, however thought more time could have been taken with the interior valet.
Jon was friendly and easy to talk to. He had a good knowledge of the car and was happy and able to answer all questions about the car I was going to buy and the one I was going to part exchange. I was offered a fair price for my old car.
The process of part exchanging my car to buy a new one was easy and trouble free. My car was ready in less than a week.
I collected my car with Oliver who was also friendly and knowledgeable. The car I have bought is in excellent condition and fully valeted on collection.
Very satisfied customer!
Fantastic, friendly and helpful staff made buying a car really easy. They made us feel welcome and talked us through the entire process. They have an amazing range of cars to choose from and all of them are thoroughly checked over and well presented.
Staff very friendly , however on the way home I have a warning light of low trye pressure! I thought they would have been checked.
We found available car very good there was no hassle when we was looking round and when we wanted to test drive a car they was helpful and still no hassle from the staff, when we found the car we liked it all went smoothly, there was one fault with a tire after we took the car home they changed it the next day,
Very smooth purchase, would have given full marks if there had been more fuel on pickup, only 15 miles in the tank, but still very satisfied

Antwort von Available Car
Very professional at all times, and everyone was friendly, easy going and helpful.
A great place to go and browse at your leisure.
We found the whole experience easy and everyone we came into contact with were so helpful. Thank you.

Antwort von Available Car
A joke company from start to finish. I’ll try and be brief here. Reserved a Nissan Juke for £99. The car was on sale on the forecourt, not waiting for preparation. Took the car for a test drive, which went ok. Went back to start the purchase process of the car but received the HARD upselling. Agreed a part exchange price on my car. Paid £289 for a full AA vehicle check on the car which initially AC tried to delay. AA found a lot of fault codes that they said needed investigation. Contacted AC who said they would sort them all out before collection. Arranged to collect car for the following Monday. Tried to talk to somebody 4 times to find out what these faults were and what they meant. Explained that we wanted to see those cleared faults prior to collecting the car. Nobody rang or answered to message I was told to send through the website. They were never going to fix all the problems or they would have returned all the calls we made. This car was never fit for sale due to the amount of fault codes it had. These faults should have been sorted before it was placed for sale. We have wasted nearly £400 on a car that was never going to be sold without faults. Please make sure you get the engine management system checked BEFORE you purchase. Terrible company.
The whole lot from start to finish very nice and helpful staff and the service was great would highly recommend

Antwort von Available Car
Staff are very friendly and accommodating, collected my new car today, very pleased with work carried out on it like service, new tyres, mot dash cam but disappointed with the valet, could have done a better job of it, as soon as the sun got on the windscreen it was obvious it hadn’t been cleaned and was quite bad in the sunlight, had to pull over and clean it myself

Antwort von Available Car
All went well with purchase and trade in, sometimes there was some waiting around but this is because they’re such a busy centre
Would highly recommend Available Car and would definitely give them a look when I buy my next car

Antwort von Available Car
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