Avensure Ltd Bewertungen 

Always prompt and helpful

We have had a positive experience with Avensure. The advice and support from Di-Anne has been very helpful with our ongoing HR matters. Would definitely reccomend.

Alex was very helpful and informative and dealt with my issue quickly and efficiently

My query was answered promptly and the communication was helpful and polite.

Very good quick service - by Tahanee Jackson

I have had a very positive experience with Avensure and would highly recommend their services for employment law and HR support.

Whenever I am dealing with an employee relations case, I turn to Avensure for advice and guidance to ensure that the correct processes are followed and that we remain compliant with UK employment law. Their team is always approachable, cooperative and informative, and they take the time to explain the options available and provide practical advice tailored to the situation.

Their support gives me confidence when dealing with complex employee relations matters, knowing that I have knowledgeable professionals available to guide me through the process. The service has been consistently helpful, professional and reliable.

I would definitely recommend Avensure to anyone looking for dependable employment law and HR support.

Alfie has been supporting me with my queries and it has been great with prompt responses (within 1-2 working days). Thanks, Alfie.

I was having some issues with staff at work and craig really helped me out listened to what i was saying and did his best to resolve the issue thank you again its appreciated

The support we have received from Avensure has been more than thorough. Throughout the process of updating our employment contracts and creating our employee handbook, we have received excellent support through both email and telephone. Responses to our queries have consistently been prompt, with follow up calls providing helpful employment advice and guidance whenever required. Elly Bennett and Julie Chadwick have been particularly helpful throughout the process and nothing has been too much trouble for Lee Garside. Having only recently onboarded with Avensure, we have been very impressed with the level of service and support we have received so far. We’re looking forward to continuing the relationship and seeing how it develops as we make further use of the services and support available to us.

I would like to thank Craig Stewart, Employment Law Consultant, for the excellent service that he consistently provides to Milnbank Housing Association.
Without exception Craig responds to query's very quickly regardless of when we contact him.
The advice that Craig provides is always concise and clear which makes my job easier to explain to our staff.
It is a real asset to our Association to have a knowledgeable advisor like Craig, we fully trust his advice. A massive Thank You to Craig, you are a star!

Sue was absolutely fantastic when helping us handle an issue. She guided us through the process and even helped prepare the letters we needed, which made everything much easier to manage. She was professional, knowledgeable and supportive throughout. I am extremely grateful for her help and would highly recommend Avensure.

Our dedicated advisor at Avensure is knowledgeable, responsive, and always gives clear, practical advice we can act on. Communication is quick and straightforward, and having that expert support on hand has given us real peace of mind. Would happily recommend.

Have been using this company for employment law advice for few years now, it's always great with the advice and prompt responses. Employing 50 staff- we use them pretty much on weekly basis. Always friendly staff. 💯 Recommended

No matter how busy she was, Morag would also be available or get back to me as soon as possible. Always felt like I was heard and understood through matters discussed. Avensure is a very professional service. Great at navigating multiple complex issues.

We've used Avensure for a number of years and have found them generally to be easy to contact and appreciate the advice, direction and resources/templates they provide.

Our main contact has been Philip who has replied to enquires promptly and provided support when needed. If we have had to speak to someone else for any reason, they have also been quite quick to respond to us.

Micah was very helpful from Avensure. Would definitely recommend their services for anyone in need of HR assistance.

Very quick at getting back to me and helped with my issue straight away. Very happy with the service :-)

The service was fast and smooth, thanks to Nicole

Really disappointing experience, expensive for what you get, and the service doesn't match how it's sold. We've been with them for just over 3 years, so have plenty of evidence from repeated use and seeing how the business is actually run.

Avensure's website promises you a "single point of contact" who becomes an expert in your specific business. In reality, we found ourselves passed between different advisors, who knew nothing about our business and were just offering generic, off-the-shelf advice, so the "gets to know your business" promise simply isn't true. Other advisors made repeated errors that cost us time and money, with no accountability when it was called out.

We raised a formal complaint about the repeated mistakes. The only resolution offered was one month free, no acknowledgement of the wider problem, and when we asked multiple times how to exit the contract, we were ignored. There's no way to trial the service, and the contract terms make it near-impossible to leave once you're in without paying a lot of money to do so, regardless of how poor their service has been. So essentially you are trapped.

Some of the documents we've been sent over are lower quality than what you can make yourself with AI tools now. Given the high price point, that's genuinely hard to justify as an SME.

If you're considering Avensure, go in with your eyes open, get everything in writing, read the contract terms carefully before signing, and don't expect the personalised service the marketing describes. In all honesty though, I'd suggest avoiding completely.

- One exception I have & think it's worth mentioning as it's hard to find a needle in a haystack, has been dealing with Kevin James who deals with HR documentation. Kevin is extremely prompt in his replies and very clear and thorough and always gets back to my regular questions and emails. Although I do not think this justifies how bad Avensure's service is, I do want to recognise some good people who work there. Thank you Kevin!