This was my 2nd e-bike after the motor on my first one (not an Aventon) failed after 4 years and no replacement was available. My 2 year old Aventon Pace 500 ran well until the motor failed at about 2... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
This was my 2nd e-bike after the motor on my first one (not an Aventon) failed after 4 years and no replacement was available. My 2 year old Aventon Pace 500 ran well until the motor failed at about 2... Mehr ansehen
Unternehmen hat geantwortet
The Pace 4 is a great product. Integration of all the various components and technologies is stellar. I rode 26 miles on the tobacco heritage trail in eco mode last week and 27 miles on the capital t... Mehr ansehen
Ive heard horror stories about customer service in other Ebike companies. Im so glad I went with Aventon for my 1st ebike. Had a minor concern when I received my bike. Within one day I recieved a resp... Mehr ansehen
Unternehmen hat geantwortet
We bought the Pace 4 that came with the fenders and rack at no extra charge. They were shipped very quickly. Assembly was not a problem. We were also pleasantly surprised to have the swept back handl... Mehr ansehen
Ride more. Be happy. There is an undeniable joy in motion. We whole heartedly believe that every ride is an opportunity for our customers to change the way they experience the world.
3040 Saturn St Suite 202, 92821, Brea, Vereinigte Staaten
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Im new to the world of e biking. Rented some bikes in Bentonville and loved it. Stopped by local shops and rode every kinda bike on the market. Aventon seemed to be my favorite. Went on Aventons website and ordered the new level 4 rec. I have had acouple short rides on it and wow the power and technology on this bike make for a fun and enjoyable ride. I cant stop thinking of where im riding next. Highly recommend
Customer service is always very helpful and friendly.
We bought 2 bikes. Aventure 3 and a pace 4. They are great. We absolutely love them. We haven't had them long, so I We will see how long they last. But I did have a problem with one of the fenders, and they solved it right away. Best customer Service experience in the last 10 years. We are extremely happy we purchased Aventon ebikes.
Sent new rack and fender bars, but took awhile in back and forth communication
Purchased my 2025 Abound from Upway. Smooth process. As the weather had allowed I have been riding it more and more. I have outfitted for hauling my groceries. It is a solidly built, fun, tech heavy, amazing e-bike!
Aventon customer service is amazing!! The bike barely gives me problems and when i have a problem that comes up they’re so helpful and accommodating!!
The Pace 4 is a great product. Integration of all the various components and technologies is stellar. I rode 26 miles on the tobacco heritage trail in eco mode last week and 27 miles on the capital trail in sport mode yesterday. I wasn’t sure if I would like the handlebars, but after trying - they are very comfortable. The Pace 4 is exactly what I was looking for and exceeds my every expectation. I’m really pleased with it. Thanks offering it.
We bought the Pace 4 that came with the fenders and rack at no extra charge. They were shipped very quickly. Assembly was not a problem. We were also pleasantly surprised to have the swept back handlebars come with the bikes as that was the style we really wanted because if we have too much forward lean our hands go tingly. So far, the quality of the bikes seems fantastic. We now bike most evenings after supper and are thoroughly enjoying biking again!
Aventon Support is second to none! Super helpful, attentive, responsive. So glad I went with Aventon!
1) I bought two mirrors after not reading the fine print. They do not fit.
2) I purchased a water-bottle holder; the bottom of the two screws won't go back in -- the threads are stripped on the bike.
Bike was delivered 23 hours after ordering it. It was impeccably packed and functions as advertized.
Got the Level 4 ADV. The bike is surprisingly easy to ride even in manual mode. This gives me the work out that I needed but able to use the power mode if needed to climb. Easy to put together and overall very happy with the purchase.
Aventon customer support responded quickly and shipped my broken part out immediately with instructions on how to return the broken part.
My buying experience at Aventon was excellent, they shipped my item quickly and it arrived in good condition.

Antwort von Aventon Bikes
The bike was exactly as described and I enjoyed assembling it. It rides wonderfully and has plenty of power. The app is very usable.

Antwort von Aventon Bikes
I had a warranty issue with a battery and Aventon replaced it promptly and at no cost. My interaction with customer service was very good!

Antwort von Aventon Bikes
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