World Class Customer focused service
You have nothing to loose when you buy with this company once you have read and understood the returns policy. I am in the UK and hesitated to purchase a pair of migraine over glasses as they are not cheap, but in the end I did, and I am so glad I went ahead with the purchase. While the over glasses didn't help me and I had to return, the customer service is WORLD CLASS!! From start to finish I felt heard, listened too and supported throughout the full return process, even when the initial courier I used couldn't locate the package. The missing package eventually found it's way back to me and I posted again. Axon tracked the package, emailed me to confirm it arrived and then they processed the refund.
If you are hesitant, read the T&Cs/Return process and if you are happy with it then go ahead, you will not be disappointed.
This company should give lessons on how to do customer service, so the rest of the world can catch-up!








