BackPainHelp Bewertungen 213

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Both items were promptly delivered . Unfortunately the back support will be returned- the straps are stiff and wide and even over a sleeved tee shirt they rub upper arms and dig into arm pits. Have ea... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault. The head support bought is clever; more clev... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really impressed with the neck helper brace I've purchased. I've got an irritated nerve at C5 and am having physio. The neck helper brace is improving my posture and taking pressure off the nerve... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been using this product for some years. My eighth. My preference over others for its lightweight, open neck design, supporting me where needed. I Find it hard getting silver the colour.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gesundheitsberater
  2. Fitness- und Ernährungsberatung
  3. Fachhandel für Sport- und Fitnessgeräte
  4. Anbieter von Physiotherapiegeräten

Vom Unternehmen geschrieben

BackPainHelp aims to help improve the nations back health by providing award-winning posture and back pain products designed for back wellness. We have partnered with the London Spine Clinic to provide excellent knowledge and to provide really great products that actually work! Please feel free to check our genuine reviews on Google and Trustpilot. We are also available at any time from 9:00 – 17.30 to help with any queries you may have on ✆ Phone, or ✉ Email.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

213 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I didn’t receive my package!

I didn’t receive my package!
Where is it?no one send it to me and return back

6. Februar 2024
BackPainHelp-Logo

Antwort von BackPainHelp

Hi, I emailed you yesterday saying that DPD returned your parcel to the warehouse because they couldn't deliver to your address. Please can you check your email ( inbox and junk folder) and reply back to me so we can resolve this for you. Thanks Mark

Bewertet mit 5 von 5 Sternen

Head support

The product was easy to order. The response was immediate. It was delivered by Royal Mail a day later than expected but that was not the company's fault.
The head support bought is clever; more clever than earlier models in that it is articulated and fits any size. My husband will benefit from this product. Thank you.

1. Februar 2024
Bewertet mit 4 von 5 Sternen

A good posture brace.

I bought a Posture Hero Brace after seeing a video of myself at a family party. I didn't realise how bad my posture was and realised I needed to do something about it. I looked at a lot of braces online and am happy with the one I chose. I wear it over the top of a tee shirt and can wear it most of the day, although after several hours it can be a bit uncomfortable under the arms. However, I find it does help and just remembering I'm wearing it makes me pull my shoulders back. Early days, have only had it 5 days but I'm happy so far.

10. Jänner 2024
Bewertet mit 4 von 5 Sternen

Great shoulder brace

The back brace is very good, I have a bad shoulder and get a lot or muscle pain and their main brace does help relieve this a lot, I highly recommend. I did have some trouble with the massage cushion as my skin had a bad reaction to it. Their customer service did support me in the end with that though.

1. Dezember 2023
Bewertung ohne vorherige Einladung
BackPainHelp-Logo

Antwort von BackPainHelp

Many thanks for your positive review and support, it's much appreciated. Regards Mark

Bewertet mit 5 von 5 Sternen

Friendly.

Unfortunately even though the product was great it wasn't right for what my mum has.
Found then to be very helpful and friendly on returning item.

27. Dezember 2023
BackPainHelp-Logo

Antwort von BackPainHelp

Thank you Kat for the kind review. Regards Mark

Bewertet mit 5 von 5 Sternen

Excellent customer service.

The company responded quickly when I contacted them, I was very pleased with the friendly and efficient customer service I received.

15. Dezember 2023
BackPainHelp-Logo

Antwort von BackPainHelp

Many thanks Helena for the lovely review. Regards Mark

Bewertet mit 5 von 5 Sternen

Fantastic

Fantastic customer service as I was late ordering for Christmas but it arrived in time as extra effort made to post it next day for me. This was for my Mum who suffers from a couple of structural problems, her physio recommended this and she has used it and said it was really comfortable and helped a lot and she said using it regularly will definitely be good for her.

27. Dezember 2023
Bewertung ohne vorherige Einladung
BackPainHelp-Logo

Antwort von BackPainHelp

Thank you Rachel for kind review review and glad that we could help. Regards Mark

Bewertet mit 3 von 5 Sternen

Not supportive enough

Not supportive enough . Not much difference to others I have used in the past

8. Dezember 2023
BackPainHelp-Logo

Antwort von BackPainHelp

Thank you Michel for the review. We are happy to provide further guidance on fit if required. Sometimes the brace needs to be worn a bit tighter to provide additional support and we can exchange your size if required. Regards Mark

Bewertet mit 5 von 5 Sternen

BACK BRACE DOES THE TRICK

BackPainHelp have been very helpful with excellent communication - I made an error with my order but it was quickly and efficiently sorted with patience. The first generation back brace is a good fit and comfortable - I am wearing it directly on my skin. This is my first day, so I can't comment about long term benefits but it seems to be a good support and stopping me bending which I think is my main problem. It also holds in my small beer belly neatly!

11. Dezember 2023
Bewertet mit 5 von 5 Sternen

Brilliant customer service

Mark didn’t hesitate to solve my problem of replacing missing poles from my spine gym. They had been lost by removal men when I moved house. Mark checked exactly what I needed and they were sent to me without charge (I just paid postage). This was the best customer service I have ever experienced, particularly with online shopping. Brilliant! Well done, Mark, and thank you.

11. Dezember 2023
Bewertung ohne vorherige Einladung
BackPainHelp-Logo

Antwort von BackPainHelp

Thank you Carol for your kind review. We always try and help out our valued customers as much as possible. We are grateful when it's appreciated. Regards Mark

Bewertet mit 4 von 5 Sternen

Useful product, customer service issued were resolved

Ordered a week ago, has been in transit to Royal mail for 7 days, contact numbers on website don't connect, no response from email or webchat...I would not recommend 😡
Edit... I have now received item plus refund from company which I feel shows integrity from the company however the original difficulty in contacting was my reason for the original poor rating.
In terms of the product itself, I have found it comfortable enough to wear although a little scratchy around the neck. I havent been able wear as often as I had planned but it does seem to have improved my neck pain and my posture even with the little time I've used it.

5. Dezember 2023
Bewertung ohne vorherige Einladung
BackPainHelp-Logo

Antwort von BackPainHelp

Hi Maria, I'm sorry about the inconvenience caused with your delivery. Your order was dispatched to you on the same day, the order was placed. It was sent via Royal Mail on a 48hr tacked service. Unfortunately on occasions, a parcel can get stuck in the Royal Mail system. As soon as you made us aware on the 5th Dec that you hadn't receive it, we investigated the delivery and arranged for a new delivery to be sent to you via Amazon courier service on a next day delivery which you received. It's a shame that you felt the need to leave a 1 star review on Trustpilot before you gave us a chance to resolve the situation for you, which I believe we have done. We do take our customer service seriously. Regards Mark

Bewertet mit 5 von 5 Sternen

Gives good back support when you need it

My order was received promptly and was easy to apply using the guidance provided. The product offers good support where and when it’s needed. God quality product at a very reasonable price.

20. November 2023
BackPainHelp-Logo

Antwort von BackPainHelp

Many thanks Kathleen for your wonderful review. It's very much appreciated and helps a small company like ours a lot. Regards Mark

Bewertet mit 5 von 5 Sternen

I was experiencing severe pain in my…

I was experiencing severe pain in my shoulder blade which after tests to rule out heart or lung issues was diagnosed as muscular. I was taking several pain killers every day, both prescribed and over the counter which only took the edge off the pain. I saw Posture Hero whilst looking for help on the internet. I’m so glad I went ahead and bought it. Almost immediately the pain in my back went. I have been wearing it on and off for over a week and it definitely has made a huge difference. I went one day without using it and the pain returned albeit much less severe.

15. November 2023
BackPainHelp-Logo

Antwort von BackPainHelp

Hi Jenny, it's always wonderful to hear that our products are helping our customers. Thank you for taking the time, to share that at you are benefiting from using the Posture Hero and it's helped reduce your pain. Regards Mark

Bewertet mit 5 von 5 Sternen

No more pain!

When I sit at my desk for long periods of time, at the end if the day my neck and shoulders are killing me. When I wear this brace I have NO pain at all... It's amazing!
Would definitely recommended this brace.

16. November 2023

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