Back to the Office Bewertungen 333

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a PC graphics card at a great price thinking the service might be a bit slow, well it was completely the opposite. The whole process was great from start to finish, with my item arriving wit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely over the moon with ‘Back to the Office’ The initial price of my purchase was the cheapest I could ( and AI) could find Ordering through the website was a dream - everything just worke... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a premium quality mobile phone case which was cheaper than anywhere else I could find online. Often websites offering low prices also deliver low service or worse still, nothing at all - I'v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you for the very prompt delivery, unfortunately I can't comment on this because I sent this order for a friend who resides in a care home, so I will pass it on to him when I next see him. Wish y... Mehr ansehen

Unternehmensdetails

  1. Bürobedarfsgeschäft
  2. Geschäft für Computerzubehör
  3. Computer- und Zubehörgeschäft
  4. Elektrofachmarkt
  5. Spielefachgeschäft

Über Back to the Office

Vom Unternehmen geschrieben

Back to the Office is one of the UK's leading suppliers of computer hardware and PC components. Custom PCs, Gaming Equipment, Office Supplies, and Furniture.

Flexible payment options such as Clearpay, LayBuy, and Klarna available at checkout to spread the cost of your purchase.

Welcome to Back to the Office! We are a team of technology enthusiasts who are passionate about providing our customers with the latest and greatest tech products.

We believe that technology should be accessible to everyone. Our mission is to make it easy for you to find the products you need to stay connected, entertained, and productive. Whether you're a student, a professional, or simply someone who loves gadgets, we've got you covered.

Back to the Office was founded in 2022 by Jamie Wright and Andy Henderson. With a background in technology and a passion for entrepreneurship, we saw an opportunity to bring the latest tech products at affordable prices with many flexible payment options such as Clearpay, Klarna & LayBuy to help spread the cost.

Our Products

We carry a wide range of technology products, from smartphones and laptops to smart home devices and gaming consoles. We work with the top brands in the industry to ensure that our customers have access to the latest and greatest products on the market.

Our Promise

At Back to the Office, we believe that technology should be easy and accessible. That's why we promise to provide our customers with:

A wide selection of products: We carry products from the top brands in the industry, so you can be sure you're getting the best of the best.

Expert advice: Our team of technology experts is here to answer your questions and help you find the products that are right for you.

Personalised service: We believe in getting to know our customers and providing personalised service that meets their unique needs. We’ll reach out to each and every customer after you’ve placed an order, so feel free to respond and we’ll have a chat. 🙂

Competitive pricing and flexible payment options:

We offer competitive pricing on all of our products, We will always offer flexible options too.

We have a great partnership with Klarna, Clearpay & Laybuy so you’ll always be able to spread the cost of your purchases. You can get the technology you need without breaking the bank.

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

333 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I ordered a PC graphics card at a great…

I ordered a PC graphics card at a great price thinking the service might be a bit slow, well it was completely the opposite. The whole process was great from start to finish, with my item arriving within a couple of days. I was kept informed at every point and my item was exactly as ordered. I would definitely buy from these guys again.

7. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed my scooter has come…

Very disappointed my scooter has come with punctured tyre when in the advertisement it stated the tyres can not be punctured won’t be buying again

29. April 2026
Bewertung ohne vorherige Einladung
Back to the Office-Logo

Antwort von Back to the Office

Mobeen, we’re really sorry to hear your scooter arrived with a punctured tyre — that’s certainly not the experience we want for any customer.

We’re also quite disappointed that this review was your first point of contact, as we haven’t received any emails or live chat messages from you. This is something we could have resolved very quickly for you. Your order was placed on Thursday, 30th April and delivered on 1st May, which is well within our stated 3–5 working day delivery timeframe to resolve any issues.

While we’re not the manufacturer of the product, we absolutely take responsibility for helping you resolve any issues. As a small independent business, reviews like this have a significant impact on us, far more than they would on a large corporate retailer — which is why we always encourage customers to reach out to us directly first so we can put things right.

We’re more than happy to help, but we do need your cooperation to do so. Please contact us at hello@backtotheoffice.co.uk with photos of the punctured tyre, and we can arrange for a replacement wheel to be sent out promptly.

Regards,
Jamie

Bewertet mit 5 von 5 Sternen

great purchase

I made a purchase on a random monday it came within two days, so a wednesday. quick and effiecent. It was also a bank holiday so the fact the order was processed and delivered in two days was amazing.

8. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

First time order, excellent impression.

First time ordering from this company and the service was excellent. The item was priced extremely competitively, I received regular emails advising of order status and shipping.

Tracking information was provided (I had chosen express delivery) and the item arrived 2 days after ordering. I ordered on a Monday night, it was processed and picked Tuesday, delivered Wednesday.
I will almost certainly be ordering from this company again.

30. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love my new monitor

Love my new monitor! Ordered on March 12th around 4:30 PM and arrived the next day at noon (12:30 PM). It's standard delivery as well. Really satisfied! Thank you; I'll be using this shop more when I need something :)

13. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great price

Great price, easy to navigate process and speedy delivery even though I only asked for standard delivery! Can't fault anything

11. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely over the moon with ‘Back to…

Absolutely over the moon with ‘Back to the Office’
The initial price of my purchase was the cheapest I could ( and AI) could find
Ordering through the website was a dream - everything just worked seamlessly ( unlike many on- line checkouts)
The postage was free 3-5 days but to my amazement and delight it arrived next day
Fantastic service , fantastic pricing, overall outstanding and I will certainly be checking this company for any future purchases
Thank you so much

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, super quick delivery and superb item.
A few £pound more expensive but for the delivery service and speed certainly worth every penny.
A++

27. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Awaiting response as I SPECIFICALLY…

Awaiting response as I SPECIFICALLY asked for the details of a 17/18" laptop bag and was advised it was exactly what I wanted yet when the bag arrvied it was not as confirmed it would be !

Currently very disappointed indeed. It was a simple question too !

12. Februar 2026
Bewertung ohne vorherige Einladung
Back to the Office-Logo

Antwort von Back to the Office

We’re sorry to hear you’re disappointed. We responded to your query yesterday with an apology and further clarification, as we certainly wouldn’t want you to receive anything unsuitable. It may be worth checking your inbox (and junk folder) in case our reply hasn’t been seen.

We genuinely apologise for any confusion regarding the 2x zip details. We would be more than happy to resolve this for you — whether that’s arranging a return or helping you find a suitable alternative. Please do get back in touch so we can put this right.

Update #1: Jeanette has yet to reply to the two emails we've sent to attempt to resolve this issue. (We have sent emails on the email chain we've already been speaking to the customer with before placing the order, which means they have been delivered)

Update #2: We still haven't received a response to this issue. As discussed, we will approve a return for you, no worries. Unfortnatrly as mentioned, the manufacturer changed the product without updating the product images, which is why you've received the item which looks slightly different. (Same product, it's just been updated) If you would like to return this, please reach out as requested.

If you would like assistance in resolving this issue, please reach out to us. Unfortunately, we cannot resolve the matter without communication.

Kind regards,
Jamie

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr