Delivery did take a little longer than expected but not too much longer , all my emails were answered quickly & customer service was amazing ! The cot is perfect ! True to colour & quality is great... Mehr ansehen
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Das sagen Bewerter
Staff are friendly and helpful. I felt welcomed and listened to aswell. We had a range of items for my grandson and it was of great value too. The showroom is amazing theres a variety of differen... Mehr ansehen
Really happy with customer service here, would highly recommend to anyone due a baby and would need anything for them like myself. I have been to the shop itself and also ordered online thankyou.
Had the best experience with Bambinos & Beyond, in particular with Shannon who helped us all the way! Shannon walked through all the best products using our specific requirements in mind such... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.
Kontaktinformationen
12 Milan Road , DE13 0FY, Burton On Trent , Vereinigtes Königreich
- 01283 561841
- sales@bambinosandbeyond.co.uk
- bambinosandbeyond.co.uk
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I recommend this shop to anybody expecting or with a baby!
I have visited the store several times now. I recommend anyone expecting or with a baby to visit this shop. The staff are so helpful and knowledgeable about all things baby which can be quite daunting as a first time mum on what to buy and how to work things etc! Beautiful shop with lovely staff
Absolutely amazing
Absolutely amazing, i enquired about the stroller I wanted to buy they said it wasn’t in stock and would take 2-3 weeks In total, to order it in an then deliver to me.. BUT. To my surprise it was out for delivery the next day! And I received it within 2days.. absolutely amazing I’m so happy with the purchase it’s pristine just fabulous! Customer service is great, purchase is great and I’ve got a happy little girl enjoying her new pram! So thank you! Worth every penny and I shall be back and would recommend to anyone
We bought our pushchair from Bambinos…
We bought our pushchair from Bambinos and beyond. Couldn’t be happier with there professionalism and helpfulness we received by the shop staff. Would definitely recommend Bambinos and beyond as the place to go for anything baby 👌🏻
Fantastic service from start to finish
We purchased a pushchair from Bambinos & Beyond & the whole experience from start to finish was second to none! From trying the pushchair in our car to car seat safety & different types putting our mind at ease when our little one arrived. The staff were amazing! Demonstrating all the different pushchairs & finding our perfect pram for our needs.
Thanks again Bambinos & Beyond will definitely be returning in the future 🥰
Couldn't ask for better experience
Really positive experience.
First time buying for us and the women was very helpful and knowledgeable and did not pressure us in anyway!
Even priced match and made the whole experience and stress free.
Thank you.
Great shop
I have been to the shop once to get my cosatto giggle 4 as this shop had pushchairs on display so you could have a look at it properly which is great. We definitely lack shops like this. I then ordered online a high chair that stated delivery up to 14 days however because 14 days was coming up I contacted the customer service and they advised that they waiting for the stock to be delivered therefore i cancelled the order as did not want to wait aby longer however there was no problem with cancellation or a refund.
Refunded fairly quickly without any problems.
Customer service is great.
I will probably buy from them again some time.
I still haven’t received my parcel
I still haven’t received my parcel. The delivery company said they would deliver it yesterday 10.4.26 between 3.30 and 5.30. I waited in then at 8.30 got a m sage saying the wouldn’t be delivering as they hadn’t got time as a backlog of deliveries. Then I had an email saying they would deliver today but I couldn’t wait in because I had made plans. I have offered to pick up from a pick up point and they are saying that I will be on Tuesday. I am hoping they hear from them again to confirm when I can pick up my parcel. I’m not very impressed with the courier service at all.
DO NOT ORDER FROM HERE WHATEVER YOU DO!!!
DO NOT ORDER FROM HERE!! if you want to be told your order will be delivered within 2 weeks and then get to 4 weeks and STILL have no update on the order!! I've ordered the Cuddleco Beaumont Dresser & Cot Bed costing £988 on 14th March.... I STILL haven't recieved my order and STILL am none the wiser of where my order is! I have spent a fortune refurbishing the baby's nursery and after weeks of doing so the nursery has now been sat ready for 2 weeks without furniture! I'm constantly chasing customer service and I constantly rwcieve the same response which basically doesn't get me anywhere.... I'm none the wiser... I still don't have a delivery date.... I was told last week via email I'd be contacted by cuddleco by the end of the next working day to arrange delivery (Obviously never happened) .... I got in touch again and I was told she was "on the phone to them as we speak".... 2 days went by.... ZERO response from B&B... I chased again.... I was then told "oh cuddleco are closed for the weekend we will contact them on Monday!" - yeah OK.... another set of lies. I have been given a gesture of goodwill for the delay... which quite frankly isn't cutting it at this point! Is constant lies and mulling the customer over! The order has quite early NEVER been made by B&B through to Cuddleco hence why I'm receiving ZERO response from them nor is there an update!! There has clearly been a complete mess up somewhere that someone isn't telling me! I have every right to go to tradi g standard because I've just about had enough!!! I'm heavily pregnant and this is thay absolute last thing I need! If I do no recieve my order by next week I will be filing a report to get the money back and reporting the business as unsatisfactory! The issue here is the lack of communication and the complete lack of care and transparency! Low staffed.... delays WHATEVER.... just be real with with customer and provide them with a live update! I asked for someone to call me to discuss but that also never happened... they also do not answer their landline. If I have to drive down from preston next week I will be doing! And I won't be leaving until I either have my furniture or the cash in my hand!! I really thought I was getting a good saving as the furniture is £200 more elsewhere but what and idiot I was!! I should have sucked it up and paid the extra elsewhere!
Lucy
Amazing experience with Bambinosandbeyond! Happy customer!!
I couldn’t be happier
I couldn’t be happier with my experience! I bought my travel system as an ex-display model and honestly, it looks absolutely brand new.. you’d never know the difference.
From start to finish, the communication has been amazing. I started paying it off early, and they were so accommodating, keeping it in their warehouse until closer to my due date which took a lot of pressure off.
When I finally emailed to arrange delivery, it arrived the very next day, such quick and efficient service!
Overall, I’m beyond impressed and will be recommending them to everyone. Such a smooth, stress-free experience and a brilliant deal too!
Had a little issue with a changing bag…
Had a little issue with a changing bag I received in my brand new travel system I emailed and received a response within 30 minutes and had a new one 2 days later amazing customer service amazing help and will definitely be using this company again!
Be prepared to wait
It's great that the site have offers and you can save some money, but you will pay for it in the time it takes to arrive and actually get the items!
I received no communication after my orders so followed up after a month. I felt that I was constantly chasing my orders and the communication from the team although friendly, was unprofessional. Please do not call customers "lovely" or sign emails off with an "X".
The items that did arrive finally after about 6 weeks are great- thankfully received them just before we needed them.
I would suggest that estimated delivery times are realistic on the website as it will help a consumer decide whether to purchase or not.
Fantastic range of products
Fantastic range of products. Staff were really welcoming and helpful. Answered lots of questions and helped throughout the whole process. Couldn’t recommend enough!
Order delays
I placed my order on 16/02, with an estimated delivery time of up to two weeks. By 13/03, I had neither received the item nor any communication regarding a delay, so I contacted customer services. I was informed there was a delay and that the item would be back in stock “soon.”
After hearing nothing further, I had to follow up again on 21/03, and only received the item on 24/03.
While I’m very happy with the quality of the product, the lack of proactive communication was disappointing. Having to chase for updates more than once detracted from the overall experience and would make me hesitant to order again in the future.
We have such a fantastic experience…
We have such a fantastic experience here! We’re first time parents looking for a travel system that would suit us and the staff couldn’t have been more helpful and friendly! They explained all the different options and how to use everything then let us decide what felt right for us. No pressure, no upselling, just lovely people! We couldn’t recommend them enough. Bonus, it’s also dog friendly!
Great range of everything you need able…
Great range of everything you need able to try products. Staff super helpful, highly recommend
Great deal on car seat and excellent…
Great deal on car seat and excellent customer service when I put my address in wrong!
Thanks
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