Bank of Melbourne Bewertungen 

The bank discriminated against me because I have a disability. They constantly told me things that were untrue and at one stage had me on hold for 9 hours.

The final result they offered no explanations, refused access to my accounts and had no capacity to meet their promises to finalise the miss understanding after they were at fault.

If you want to be penalised and poorly treated this is the best place to find that lower quality product. I'm finding another bank who has capacity to service customers with disabilitys. I will put in a formal complaint to the financial regulators and also the appropriate disability discrimination bodies.

Melanie Smiley provided excellent service to me as a first time home loan customer. She is informative, patient, knowledgeable and extremely helpful.

I have been using this bank since 2013. Ben has been very helpful to me at the Croydon Branch because he verified my ID with the ID I emailed him also he took the block off my concession account and he organised a Visa Debit Card for me as well also I found this bank reliable because they always pay me interest at the end of each month.

The phone service is terrible. The operator's are fine, once you get onto them. I have spent 3 x 25min sessions holding on the phone to cancel a insurance policy. Never again.