Bathing Solutions Bewertungen 

1 588
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have had a very positive experience with Bathing Solutions in the installation of a new walk in shower, wc, basin, flooring and wall panelling. The work over 5 days was carried out most efficiently... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The service was excellent and Tom was excellent clean and tidy helpful asked mum were she wanted things .Hard working especially with concrete floor and pipe work. Premier called me every day to make... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bathing Solutions gave excellent service as did their installer, Mick. We could not be more satisfied with the way we were treated, kept informed, down to the completed bathroom. Mick was a diligent... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

A couple of changes were made by company for initial survey and also for installation dates didn't impact us much as retired. The price £10576 for just a shower (this was with no VAT because of... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Badezimmerrenovierung

Vom Unternehmen geschrieben

Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1588 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1 588)

185 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

It's been a long road.

It has been a long road, 10 weeks but our shower room has been finally finished and to a very good standard.
We would like to thank and give 5 star's to the original fitters and Matt the surveyor and Mick the remedial engineer, who got it over the line.
It's everything we wanted.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Hello JOHN,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Best wishes.

Bewertet mit 4 von 5 Sternen

Excellent fitter consulted with me to…

Excellent fitter consulted with me to clarify any questions. Worked through consistently cleaning up any mess etc. If you are having a toilet changed ensure you have access to another one as work area in bathroom may not be available.

21. November 2025
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Antwort von Bathing Solutions

Hello Mrs,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

Thank you again.

Bewertet mit 1 von 5 Sternen

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! They start off giving you an over inflated price, when you reject it they basically half the price. Sounds great but we have unfortunately ended up with a right mess of a bathroom for my elderly father. He can't even raise his arms to wash his hair. Has slipped multiple times. A real shoddy job. Why don't we complain? We have. Why haven't they fixed the problem? We signed a contract? Why did we sign the contract? We expected the designer to be able to design a shower where a small, slim person is able to fit. Just go to a local bathroom company. They will be able to design a bathroom for special requirements at a reasonable price

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

We are sorry to hear you faced these issues and that your journey was not to the standard we would expect. Please provide us with more information to help us locate your account or alternatively contact us on 01527 267 800.

Bewertet mit 5 von 5 Sternen

A lovely new bathroom

A friendly team dealing with our project. Max Taylor worked extremely hard coming back on the Saturday to finish things off, also returning the following Friday to put right a small area of damage we found on a wall panel. He was very friendly and polite and did an excellent job.
We appreciated the daily calls from Amy Gillman checking up on the progress.

2. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Hey Carol,

Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.

Referrals are the best compliment we can receive. If you have friends or family who could benefit, please let them know about us.

Best wishes.

Bewertet mit 1 von 5 Sternen

Avoid

We were told it would take eight working days to complete the transformation of our bathroom; it took 17 days during which we had to go without a toilet or wash facilities for 15 days. Even then, it was not what we were promised, and the shower tray didn’t drain in one corner.
The central heating boiler was damaged, and we had a £378 bill to repair it. In fairness they did compensate us for this cost.
After nine days trying to contact someone, anyone, in Bathing Solutions, (most calls left on an answer machine, promises to call me back but didn’t) I sent a letter by mail to be signed for, I listed all 10 major faults I had found.
The second fitter repaired the faults except for the shower drainage. After a further delay of four weeks, they ripped the floor out and started again. 128 days after the first start, the job was finally completed and met our satisfaction.
I do NOT recommend bathing solutions to anyone!
Jacqueline

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

We are sorry to hear that your experience wasn't to our standards.
Please provide us with an account number or some details to help us locate you so we can investigate this. Alternatively, you can contact us on 01527 267 800 or at customer.service@MBGL.co.uk.

Bewertet mit 4 von 5 Sternen

Good Job Done

Things were explained well.Job started on time.Joe worked constantly until work was finished to a good standard (very good standard).

13. November 2025
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Antwort von Bathing Solutions

Hello CAROLINE,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

With gratitude.

Bewertet mit 5 von 5 Sternen

…I am very happy with recent bathroom makeover

I was very happy with the recent install of a new bathroom, the process was well researched and I knew what and how, everything was going to happen, and cost, before it started.
It was a brilliant collaboration between myself the plumber and the company, although a tiny bathroom, I required a walk in shower, the entire room was gutted and re-installed in 5 days. only having 1 toilet in the house, I was only without access for 2 hours.
Carol was the installer, along with an electrician, who came, did what he had to, and left, without a fuss.
Carol, was very efficient, and worked by himself, each day when he left the room was in a very tidy/clean state, he was diligent in his work. I cannot fault him and he should get all the credit for attention to detail, even in the boxing around the pipes, ensuring the seat in the shower was at the correct height, the hand rails in the correct placment, by simply asking where did I want each item.
And now to the rubbish...all placed in the provided skip/bag each day as Carol finished, on the Fri, I got a txt to say it was going to be taken away, with in 15 minutes, I heard nothing, went out the front to see if they were coming, only to discover they had been and gone, Just like that...super efficient clean and no noise!
The entire process from contacting the company to getting a quote, to job completion, was super fast, I agreed to the design on thursday, the following monday the job commenced. by friday, it was complete.

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Hey RICHARD,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Cheers.

Bewertet mit 5 von 5 Sternen

Trust the reviews!

Efficient, knowledgeable and gets on with the job! If your unhappy before the install they will come to speak to you have another look. Workers get on with the job and try not to disturb you. our job was finished in 4 days which was really good. you get a phone call every day to make sure your happy and any questions you have are dealt with there and then. We normally use someone we know to do jobs in our house but a look up on the net brought Bathing Solutions to us and I'm glad it did.

7. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Greetings Laura,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Bewertet mit 5 von 5 Sternen

We have had two shower rooms completed

We have recently had two shower rooms completed by Bathing Solutions and their fitter, Tuncay. The service was excellent and straightforward and the resulting shower rooms are exactly what we wanted. Tuncay worked efficiently and to a very high standard. He kept us informed on each stage of the work which was very reassuring.

6. November 2025
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Antwort von Bathing Solutions

Hello J,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Thank you again.

Bewertet mit 5 von 5 Sternen

Bath out shower in

The fitter Dumitru worked very hard and never stopped even for a break. Jake Rafter the electrician was also very good.

27. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Greetings Frank,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Warm regards.

Bewertet mit 5 von 5 Sternen

Bathing Solutions code 00210994

Bathing Solutions code 00210994
The products were as promised and of excellent quality. The team arrived on time daily and completed the fitting ahead of schedule. They kept everything clean each day with as little noise as possible. Paul, Adam and Jake were very efficient, excellent at resolving problems and very professional. Amy telephoned daily to make sure that all was going well.
We are very happy with the experience. Clive and Sue.
Swansea.

3. November 2025
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Antwort von Bathing Solutions

Hello Clive,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Warm regards.

Bewertet mit 5 von 5 Sternen

Walk in shower

As a registered disabled person, and was finding it risky and near to dangerous getting into the bath for a shower.
It has now been transformed top to bottom with a lovely walk in shower.
First class.

31. Oktober 2025
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Antwort von Bathing Solutions

Greetings Dennis,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.

Thank you again.

Bewertet mit 5 von 5 Sternen

Beautifully designed wet room

Bathing solutions provided us with a well designed and high quality wet room which has provided a much safer environment

Jakub, fitted the wet room. He was an excellent worker. Clean, tidy, precise, polite, professional and the finished work is of a very high quality and we are thrilled with the results.

31. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Hello Lou,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

Your positive experience can be shared among friends and family. We'd love to serve them too.

With gratitude.

Bewertet mit 1 von 5 Sternen

Unresolved Installation Issues

My mother’s installation issues were not addressed for six weeks after they were reported and only when I (her daughter) called to escalate the issue, with several issues remaining unresolved. The original bathroom tiles are cracked and disorganised around the new toilet. The most significant issue is that the shower tray was installed with the drainage at the wrong end, making the entire tray a wet area. This is contrary to the original drawings for the contract and the product my mother purchased. No valid reason has been provided for these errors, and no explanation was given at the time of installation. The company appears unwilling to rectify the error and that didn't even apologise to her. It is concerning that these services and product costs are so high and that this situation exploits vulnerable individuals who save their pension to make living easier. The service provided is extremely poor.

8. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

We are sorry to hear that your experience wasn't to our standards. Please provide us with an account number or some details to help us locate you so we can investigate this. Alternatively, you can contact us on 01527 267 800 or at customer.service@MBGL.co.uk.

Bewertet mit 5 von 5 Sternen

shower IP12 1RQ

I had a very professional time throughout the time from my telephone to the to the end of the contract. My experience was A1. I thank you all for your help.

24. Oktober 2025
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Antwort von Bathing Solutions

Greetings Keith,

Reading such feedback brightens our day. We're happy to know you had a positive experience.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Warm regards.

Bewertet mit 5 von 5 Sternen

A great end result

We are extremely pleased with our new bathroom and cloakroom and our fitter Jerry worked very hard and competently to complete the work for us. Jerry's expertise and helpful advice was invaluable in helping us to get the end result which we had hoped for.

24. Oktober 2025
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Antwort von Bathing Solutions

Hey Marilyn,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

Bewertet mit 3 von 5 Sternen

All in all satisfactory but...

All in all satisfactory. However, when needed we could not make contact with our project liason person. Our fitter was ill for two days and there was no plan for the event of a prolonged illness.

28. Oktober 2025
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Antwort von Bathing Solutions

Thank you for taking the time to leave your feedback. I’m pleased to hear that overall you’re satisfied with your installation, though I’m very sorry that communication wasn’t as smooth as it should have been when your fitter was unwell.

We do our best to plan for every situation, but I completely understand how frustrating it must have been not being able to reach your project liaison or get immediate updates at that time. Your comments have been passed on to the relevant team so we can improve our contingency planning and communication going forward.

I’m glad to know the end result met your expectations, and I’ll also make sure your fitter hears your kind words about his work.

Bewertet mit 5 von 5 Sternen

All the guys did a great job

All the guys did a great job. Special thanks go to Joe who did most of the work. He was very particular about keeping the area tidy and explained all that he was doing to myself and my partner

24. Oktober 2025
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Antwort von Bathing Solutions

Hi Peter,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Warm regards.

Bewertet mit 5 von 5 Sternen

Efficient

So far, near to completion I have been satisfied with the work and efficiency of the whole project. I am extremely pleased with "Vasile" on the competence and efficiency with which he works.

28. Oktober 2025
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Antwort von Bathing Solutions

Hey Mrs.,

Your feedback means a lot to our team and community. Thanks for contributing your perspective.

Remember, each time you refer a friend, both of you get special benefits. Spread the word!

Cheers.

Bewertet mit 5 von 5 Sternen

First class shower room

The shower fitter Steven ref: 212131, was very prompt and polite. He was very knowledgeable and an excellent craftsman. He was always involving me as to the spec that i wanted. Nothing was too much trouble, and he even hoovered up each day. The finished shower room was even better than i had imagined, and the finish was superb. I can't recommend him highly enough. I have had fitters and tradesman before, but this was another level!

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Bathing Solutions

Hi Battler,

We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.

If you know anyone who could benefit from our services, please don't hesitate to recommend us.

Best wishes.

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