Battersea Bewertungen 

282
•
TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

After both having Battersea rescue dogs for 17 years we decided to visit Battersea once again to rescue a cat to join us in our new home. The team at Battersea explained how the adoption process... Mehr ansehen

Bewertet mit 1 von 5 Sternen

After being contacted by BC&D home spending at least an hour on phone about regarding a dog that might be suitable for us.We decided to go and visit the dog next day only to receive a call an hour la... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We recently rescued our cat Gus from Battersea Old Windsor. Battersea and the fantastic team were helpful from start to finish and made the process so easy. Gus has settled fantastically into his new... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were SOOOOooooooo impressed with the interview process and all the helpful advice received. The adoption interviews were certainly fairly stringent and in-depth but also speedy so that our applica... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Wohltätigkeitsorganisation

Vom Unternehmen geschrieben

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

282 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,2

Alle Bewertungen

(282)

70 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Advice Page

There online system is very helpful and easy to understand and I was able to receive a lot of good advice which was helpful.

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Jonathon, thank you for your review. We're pleased to hear that you have found our advice pages useful. It's very important to us that we share our expertise to support pet owners.

Bewertet mit 5 von 5 Sternen

Thoughtful and considerate adoption…

Thoughtful and considerate adoption process, efficiently organised by friendly approachable staff.

16. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi SP, we're so glad that our fantastic team were able to help you through your rehoming journey.

Bewertet mit 5 von 5 Sternen

Adopt a Battersea cat - you won't regret it!

Thank you so much for the whole experience of adopting a kitten - we're so glad that we chose to adopt with Battersea. The two people that were in charge of the process on the day were so friendly, understanding and helpful and made the whole experience so positive for us.

22. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Jess. Thank you so much for your review. We're so pleased that you had a great experience rehoming your kitten at Battersea. We hope that they are settling in well!

Bewertet mit 5 von 5 Sternen

Battersea

Battersea, Brands Hatch made it easy for us to meet our handsome, chilled and very friendly cat, Nero. They matched us very well with Nero. He quickly became used to us and absolutely loves it when our grandchildren visit. He’s learnt that they will play with him and give him lots of fuss and treats. He’s started going out in the garden, we’ve only had him for 4 weeks, and is enjoying exploring underneath the plants. He’s a real asset to our family and we all love him.

16. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Marie, thank you for your review. We're so happy to hear that Nero has settled in well and is enjoying lots of fuss from your grandchildren! It sounds like he's having a fantastic time.

Bewertet mit 5 von 5 Sternen

Rehoming a dog

Our new dog "Demi" was looked after very well by Battersea prior to our adopting him.

22. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Elliott. Thank you for your kind words. Our team always make sure that every animal arriving at Battersea is given an abundance of love and attention! We hope that Demi is settling in well.

Bewertet mit 5 von 5 Sternen

Best decision ever!!

One week ago I rehomed a dog,right now he is sat beside me snoring after a lovely walk!!! I cannot thank everyone at Battersea dog's & cat's home enough for my new companion and all they do!!!

4. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Geraldine, we're so pleased to hear that you and your new companion are so happy together. Making perfect matches is so important to us at Battersea.

Bewertet mit 5 von 5 Sternen

Everything connected with the rehoming…

Everything connected with the rehoming process was superb. Website accurate and informative, Lovely staff, helpful and supportive, happy dogs and people throughout. I totally recommend Battersea rehomers and we are so happy with our new family member.

30. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Abigail, thank you for your review about our rehoming process. We're so pleased that our incredible team were able to help you find the perfect new addition to your family.

Bewertet mit 5 von 5 Sternen

Helpful and supportive staff may the whole experience more enjoyable.

Friendly and helpful staff, Dogs and Cats needs come first especially during the rehoming process, good aftercare support there if needed. Ideal match between dog and family, great that your first collar, harness and lead are supplied. In all a lovely experience.

31. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Nickola. We're pleased to hear that our team were able to match you and your family with your new dog. We know that rehoming a pet is an exciting and emotional experience, so we always want to make sure new owners are given plenty of expert advice and support to help a new dog settle in.

Bewertet mit 5 von 5 Sternen

Amazing place

Amazing place . Hard working staff .
Lots of love and care ... the only bad issue Alison Hammond .. should have been tom hardy or some one else ...

2. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wonderful staff who have total love for Cats and Dogs

I can’t say enough how welcoming and wonderful the staff were from the first telephone conversation to picking our boy up at Battersea.

When we arrive at Battersea we sat down and met him and discussed what his needs were.

And ithe care for ALL the animals where great.

Battersea are 100,000 times better than
Cat Protection who sadly where more interested in the making a profit than they are of the concerns for there animals, I say that after we had a bad experience with them.

13. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Darren. We're so happy to hear that you had a great experience rehoming with Battersea. Making perfect matches is so important to us.

Bewertet mit 4 von 5 Sternen

Just had two separate battersea sales…

Just had two separate battersea sales guys knock on for sales for sales,in leicestershire, got to say they were very pleasant,and well mannered.

29. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Dawn. Thank you for your review. We're pleased to hear that you had a good experience with our door to door fundraisers. We find that many people enjoy talking to our fundraisers, without them we simply wouldn’t be able to carry on our work.

Bewertet mit 5 von 5 Sternen

I think they are doing a good job

I think they are doing a good job. The other reviews should snore more money if they want things to be better

24. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Jay, thank you for your review. We will always do everything we can to be here for every dog and cat.

Bewertet mit 5 von 5 Sternen

Choose Battersea

After Dogs Trust refused to take our Chihuahua because she has a heart murmur not requiring medication.. Old Windsor were really helpful and understanding. Very happy with the whole quick process of giving our dog up for adoption. Sad day but I know she will be in good hands. Thanks so much for making it stress free for us. Receptionist was lovely too!

15. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Laura. Thank you for your kind words. We are glad that our team at Battersea Old Windsor were able to support you through the process of giving up your dog. Our non-selective intake policy is at the heart of everything we stand for. We treat each animal on a case-by-case basis and will always do everything we possibly can to give them the best chance of a happy future.

Bewertet mit 5 von 5 Sternen

Enjoyable Adoption Service

Battersea’s Brands Hatch centre provided an easy and enjoyable adoption service. A telephone interview, a few emails and a property check resulted in us taking Sherbet home the same day we visited!

9. März 2023
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Ben. We're so glad to hear that our amazing team at Battersea Brands Hatch were able to match you with Sherbet! We wish you both all the best.

Bewertet mit 1 von 5 Sternen

Making it far too hard for good and…

Making it far too hard for good and experienced dog owners to adopt shelter dogs from Battersea.

They don't seem to care about good owners and good people...

Basically if you've got a garden, you're in and go to the top of any waiting list.

Becomes more a garden test than an owner of great love and experience who has for decades managed to walk and exercise dogs to long and fulfilling lives without the "magic garden".

Always seemed to me that having a garden is a very good excuse for owners to not take their dog for a good exercise every day. Years ago, I got my first dog from Battersea......won't be bothering again.

Their loss...and a dog who could have been loved to within an inch of it's life misses out.

13. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Steve, we're sorry to hear you're unhappy with our rehoming process. Each animal is assessed when they come to Battersea to find out what they are like and what sort of home, lifestyle and environment would best suit them, and our rehoming criteria are tailored to suit the needs of each animal. We use all the information you give us to match you up with a dog that we think would be best for you and your home.

If you live in a home without access to a garden, it doesn’t necessarily mean we won’t be able to find you a dog, but we want to be honest that it’s likely to take much longer. Many of our dogs will need to live in a home with a garden to give them the best possible quality of life. If you would like to discuss this further please e-mail info@battersea.org.uk

Bewertet mit 1 von 5 Sternen

I'd love to know why Battersea is…

I'd love to know why Battersea is listing a 3 month old Bullmastiff puppy as only being suitable for homes where children are over 13 years old? I've never known such nonsense! I am an experienced BM owner, my recently departed 10.5yo Bullmastiff lived with my 8yo son since we brought him home from hospital aged 2 days old, she loved him from day 1 and as with most Bullmastiffs, was as gentle and loving as could be with him.
I'd also love to know why they're claiming another dog is a Bullmastiff when it clearly is a crossbreed. White and black and feckled like markings on a Bullmastiff's face sets alarm bells ringing! Who is writing these awful listings?!

26. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Carol. Each animal is assessed when they come to Battersea to find out what they are like and what sort of home, lifestyle and environment would best suit their individual character. Our rehoming criteria is tailored to suit the needs of each animal. When an animal comes into a new environment, they need time to settle in to their new home and get used to their new family. Sometimes, young children can be disruptive and can have an impact on how well they settle in. Depending on their character, some animals will be better suited to sensible older children who will be respectful with their interactions and able to give them the space they need.

Bewertet mit 1 von 5 Sternen

Appalling

Appalling
Do not touch this place with a barge pole. Hostile reception. Wanted to adopt a cat but shall pay to buy a new one. No wonder they have to put the cats down. Disgraceful

1. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Ros. We're very sorry to hear that you have had a bad experience at Battersea. We'd like to find out more so that we can try and resolve any issues – please contact info@battersea.org.uk so that we can look into this.

Bewertet mit 1 von 5 Sternen

The way they do things now is like they…

The way they do things now is like they don’t want you to rehome a cat. You can’t meet them now. You can’t just go there anymore and have a look. Now on the website the different centres don’t even come up. It’s not what it used to be like. It’s like you are told you have to have this one. I was so keen on leaving them my house in my will but not anymore. I don’t know who I will leave it to now. Cats Protection League is all that’s left. My mum recently needed a new cat. She always went to Battersea and she hates the new process so much, she gave up and went to CPL instead. Change your ways Battersea!!!

Not what I said. Mum wanted a cat from you. Her last 3 cats have come from you. She doesn’t want to be matched. She wants to meet them and then choose. To be told you can only meet this one and then hear nothing for weeks. It’s hopeless and she gave up. Went to Cats Protection League instead. Your website now, you can’t even see what cats at each centre as you changed it. I can’t see how you manage to rehome anything now. I wanted to leave you my home. Totally changed my mind after recent experiences. No one wants to be told you can only view this one!!! Taking on a pet for 20 years…. You want to choose it.

2. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Battersea

Hi Donut, we're sorry to hear you're unhappy with our rehoming process. Each animal is assessed when they come to Battersea to find out what they are like and what sort of home, lifestyle and environment would best suit them, and our rehoming criteria are tailored to suit the needs of each animal. We know that Battersea’s centres have always been a popular visitor destination, and the main reason for that is our wonderful dogs and cats. Whilst we’re always keen to show off our wonderful rescue animals, we have found that it can be stressful for our dogs and cats to have visitors regularly looking in and wandering around. This is why we now instead offer tours at our London centre, available to book through our website.

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