Belfans Bewertungen 241

TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Follow up from my review on the 6th After posting the review I got an immediate reply from Belfans ( funny how a little negative review works) They sent me 2 new fans that are in worse shape than th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I boug... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

One of the best products, but simply it is very genius and very smart, not harmful in any way No more annoying flies outside the house that spoil your outdoor fun. You must say goodbye to any embarr... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This special BugFan makes a wonderful accent to your food portions. Because it makes eating outside fun. Since flies are always searching for food, whether in a clean environment or not, I have witnes... Mehr ansehen

Unternehmensdetails

  1. Geschäft
  2. Fachgeschäft für Haushaltsgeräte
  3. Fachgeschäft für Grillgeräte
  4. Heimwerkermarkt
  5. Gartenbaufachhandel
  6. Gaststättenbedarf

Vom Unternehmen geschrieben

Welcome to Belfans! We're a team of passionate individuals who are dedicated to providing you with the most effective and reliable solutions for controlling flying insects. We understand the frustration and inconvenience that flies can cause, especially during the warm summer months when we all want to spend time outside. That's why we've made it our mission to develop high-quality fly repellent fans that are designed to keep pesky insects at bay, allowing you to enjoy your outdoor spaces without any interruptions. Our fly repellent fans are equipped with dots that refract/bend light which scares the insects. Bending light is not a part of their DNA. In their little fly minds, the bending colored lights are not normal in nature and it appears dangerous to them. They will always choose to go somewhere else. Our fans are not only efficient, but also stylish and easy to use, making them the perfect addition to any outdoor setting, whether it's a backyard, patio, or even a restaurant or cafe. Our team is committed to providing exceptional customer service, and we're always here to answer any questions you may have about our products. We believe in building strong relationships with our customers, and we're dedicated to ensuring that you have a positive experience with our brand from start to finish. Thank you for choosing Belfans, and we look forward to helping you create a fly-free outdoor environment!


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

241 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 94 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Instructions for Belfans device

Bought 2 Belfans devices just before Christmas. Instruction sheet and packaging were ambiguous about power cable, batteries etc and "insulating sheet"( which has to be removed). However email response (on Boxing Day) was clear, personalised and helpful....top marks! Still think packaging instructions could be clearer

26. Dezember 2024
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

We have discovered this review is from the owner of a competing brand that is trying to stifle competiton in an underhanded fashion. Please be aware of what you are reading,.The design of the fan this person owns or is affiliated with is inferior to Belfans in every way

Bewertet mit 5 von 5 Sternen

The best product!

The best product!! I live in Australia where there are tons of flies - I would not be able to eat outside in summer if we did not have the Belfans products. I love this product so much that I have given them as Christmas gifts this year. I highly recommend this product.

15. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Ana's Great Customer Service!

I want to recognize Ana in Customer Service who exhibited great patience and determination on a matter that lasted approximately 2 months. Ana worked tirelessly until the issue was resolved. Thank you Ana for your exemplary customer service!

-Eric F.

25. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Work okay but not made of sturdy…

Work okay but not made of sturdy material. Fumbled two on the way back into the house and now they don’t work.

19. September 2024
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

Hi David, Thank you for your feedback regarding your recent experience with our product. I’m sorry to hear that you encountered issues with the sturdiness and functionality.

We strive to provide high-quality products, and I appreciate you bringing this to our attention. Please let us know if you would like assistance with a replacement or if there’s anything else we can do to resolve this for you. Your satisfaction is important to us, and we want to ensure you have a positive experience.

Thank you again for reaching out, and I look forward to hearing from you.

Bewertet mit 3 von 5 Sternen

I received two fans

I received two fans. One worked fine, the other one didn’t. I have emailed twice with no response. I have called numerous times, but the recording says they are unavailable.
Update: I finally heard back and received a fan to replace the broken fan.

21. September 2024
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

Hi Deborah, In researching this situation, I understand we sent you a replacement fan recently. Sorry for any inconvenience this situation may have caused and hopefully you are satisfied with the replacement fan.

Bewertet mit 5 von 5 Sternen

Great fan and service

I ordered a second fan after seeing how well the first one worked to keep the bugs away from us and our food. Took them to friend’s barbecue also and they all commented on how the fans kept the flies away from the food. Several actually ordered the fans. I had an issue with one fan and contacted customer service. They responded immediately and are sending me a replacement. Great fan and service!

23. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My order was delivered to another address…

My order was delivered to another address and sadly I was unable to retrieve the items. I contacted Belfans. Ana was so helpful and professional. Apologised this had happened and shipped items again - this time safely received by myself. Would highly recommend Belfans! The fans are exactly as shown on marketing videos and Belfans are very professional to deal with.

19. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Received Belfan as a gift from family

Received Belfan as a gift from sister-in-law.

Used the Belfan just once before it stopped working in upright position. Replaced the batteries and still did not work.

Interestingly enough, when I hold the unit upside-down (by handle), it works.

Reached out to tech support, however, I am not the original purchaser to receive a replacement unit.

I have since purchased another product to assist with flies for party next month.

Perhaps I will string the unit up-side-down somewhere else, my guests will be shaking their heads for sure.

19. Juli 2024
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

Hi Diane, thank you for sharing your experience with us. We’re sorry to hear about the issue with your Belfan. Although you are not the original purchaser, we can still issue a replacement if we can locate the order. Please get in touch with us again with the order details, and we’ll be happy to assist you further.

Thanks again for your feedback, and we look forward to hearing from you.

Bewertet mit 4 von 5 Sternen

Bad start, great finish

I bought a couple belfans. I bought into the fact that I wanted the real thing not imitation. When they showed up the top wheel was bent on both of them. I was able to take a butter knife to kind of work them to straighten them out. I informed Belfan. They had amazing customer service and actually credited me for both units even though I was able to fix them. I used the Belfans at a large party over the weekend and they worked great. Thinking of buying some more.

20. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Product and Top Tier Customer Service

I love how simple and elegant the design of this product is. I've researched and looked at other similar products but this won my Designer heart. I can also say in confidence their customer service is top tier and Ana was a gem through the whole process. She was able to help add a discount that I missed in my inbox and made the experience as stress-free it can be. It's not quick email responses, it takes a business day or two, but definitely end result was very worth it. Definitely will recommend this product to others when I can and when we have our big parties since that's when we'll use them!

24. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Packaged well and when I had an issue…

Packaged well and when I had an issue the were very reactive to my concerns. Great customer service. Love the product. Haven’t really used yet but looking forward to it! Definitely recommend!

25. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor customer service…

Zero response to legitimate questions such as whether pets including cats and dogs are affected the way Belfans describe flying insects are. You'd think they'd know the answer, apparently not. I have further asked about future mains adapters especially as the batteries don't last more than two days' daytime use. No response to that either. Great concept poorly executed. What a shame.

2. Juni 2024
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

Hi Catherine, thank you for your feedback. We sincerely apologize for the lack of response to your questions regarding pets and mains adapters. We understand how important these concerns are and regret that they weren’t addressed sooner.

To answer your question, the Belfan is designed to attract flying insects, and while it may attract pets’ attention due to the movement, it should not pose any harm. Regarding the mains adapter, we’re currently working on improving battery life, but we’ll take your feedback into consideration for future designs.

We value your input and would be happy to assist you further with any other questions you may have.

Bewertet mit 5 von 5 Sternen

Really good product and customer service

The fan is great - repels flies with no noise or nasty smells. I misplaced the charging cable and after contacting Ana in their Customer Service team, I was sent a replacement, free of charge. Great service - thanks!

14. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Belfans Fly Repellent is the best kit I…

Belfans Fly Repellent is the best kit I ever used. This kit is harmless and cheap with good quality. This amazing product is keeping my foods safe from flies.Thanks to the belfans for such a great product. I reccommend this product.

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Belfans review

This product is honestly amazing to keep those pests. It has a great structure and its function keeps them away. It's great because you don't have to use odor sprays and all those things that can be bad for you. This product is different because it uses no odor and instead uses movement. Great product

22. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I ordered my order 2 months ago and…

I ordered my order 2 months ago and until now I didn’t get my order .. I tried to get an answer for my problem but there wasn’t any

4. Oktober 2023
Bewertung ohne vorherige Einladung
Belfans-Logo

Antwort von Belfans

Hello, we're truly sorry to hear about the delay and the communication issues you've encountered. We strive to respond to all emails within 24 hours. If you haven't received a reply, please check your spam folder or contact us again directly at support@belfans.com. We're eager to resolve your issue and ensure you receive your order promptly. Thank you for your patience and understanding.

Bewertet mit 5 von 5 Sternen

Awesome

So, I recently tried out a fly repellent called "Belfan." Let me tell you, it worked like a charm! 🪰🚫 I used it around my patio area, and those pesky flies were instantly repelled. It has a pleasant fan and doesn't leave any sticky residue like spray. Plus, it's safe for both indoor and outdoor use. Highly recommend giving it a try!

23. Dezember 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr