Follow up from my review on the 6th After posting the review I got an immediate reply from Belfans ( funny how a little negative review works) They sent me 2 new fans that are in worse shape than th... Mehr ansehen
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Das sagen Bewerter
Shipped quickly to me what makes it great is there’s a few colour choices, which is perfect silver black and I think white now when I bought mine, they were silver and black works like a charm. I boug... Mehr ansehen
Unternehmen hat geantwortet
One of the best products, but simply it is very genius and very smart, not harmful in any way No more annoying flies outside the house that spoil your outdoor fun. You must say goodbye to any embarr... Mehr ansehen
This special BugFan makes a wonderful accent to your food portions. Because it makes eating outside fun. Since flies are always searching for food, whether in a clean environment or not, I have witnes... Mehr ansehen
Unternehmensdetails
- Geschäft
- Fachgeschäft für Haushaltsgeräte
- Fachgeschäft für Grillgeräte
- Heimwerkermarkt
- Gartenbaufachhandel
- Gaststättenbedarf
Vom Unternehmen geschrieben
Welcome to Belfans! We're a team of passionate individuals who are dedicated to providing you with the most effective and reliable solutions for controlling flying insects. We understand the frustration and inconvenience that flies can cause, especially during the warm summer months when we all want to spend time outside. That's why we've made it our mission to develop high-quality fly repellent fans that are designed to keep pesky insects at bay, allowing you to enjoy your outdoor spaces without any interruptions. Our fly repellent fans are equipped with dots that refract/bend light which scares the insects. Bending light is not a part of their DNA. In their little fly minds, the bending colored lights are not normal in nature and it appears dangerous to them. They will always choose to go somewhere else. Our fans are not only efficient, but also stylish and easy to use, making them the perfect addition to any outdoor setting, whether it's a backyard, patio, or even a restaurant or cafe. Our team is committed to providing exceptional customer service, and we're always here to answer any questions you may have about our products. We believe in building strong relationships with our customers, and we're dedicated to ensuring that you have a positive experience with our brand from start to finish. Thank you for choosing Belfans, and we look forward to helping you create a fly-free outdoor environment!
Kontaktinformationen
5 St. John's Lane, EC1M 4BH, London, Vereinigtes Königreich
- +44 2038070028
- info@belfans.com
- belfans.com
Hat 94 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Instructions for Belfans device
Bought 2 Belfans devices just before Christmas. Instruction sheet and packaging were ambiguous about power cable, batteries etc and "insulating sheet"( which has to be removed). However email response (on Boxing Day) was clear, personalised and helpful....top marks! Still think packaging instructions could be clearer

Antwort von Belfans
The best product!
The best product!! I live in Australia where there are tons of flies - I would not be able to eat outside in summer if we did not have the Belfans products. I love this product so much that I have given them as Christmas gifts this year. I highly recommend this product.
Ana's Great Customer Service!
I want to recognize Ana in Customer Service who exhibited great patience and determination on a matter that lasted approximately 2 months. Ana worked tirelessly until the issue was resolved. Thank you Ana for your exemplary customer service!
-Eric F.
Work okay but not made of sturdy…
Work okay but not made of sturdy material. Fumbled two on the way back into the house and now they don’t work.

Antwort von Belfans
I received two fans
I received two fans. One worked fine, the other one didn’t. I have emailed twice with no response. I have called numerous times, but the recording says they are unavailable.
Update: I finally heard back and received a fan to replace the broken fan.

Antwort von Belfans
Great fan and service
I ordered a second fan after seeing how well the first one worked to keep the bugs away from us and our food. Took them to friend’s barbecue also and they all commented on how the fans kept the flies away from the food. Several actually ordered the fans. I had an issue with one fan and contacted customer service. They responded immediately and are sending me a replacement. Great fan and service!
My order was delivered to another address…
My order was delivered to another address and sadly I was unable to retrieve the items. I contacted Belfans. Ana was so helpful and professional. Apologised this had happened and shipped items again - this time safely received by myself. Would highly recommend Belfans! The fans are exactly as shown on marketing videos and Belfans are very professional to deal with.
Received Belfan as a gift from family
Received Belfan as a gift from sister-in-law.
Used the Belfan just once before it stopped working in upright position. Replaced the batteries and still did not work.
Interestingly enough, when I hold the unit upside-down (by handle), it works.
Reached out to tech support, however, I am not the original purchaser to receive a replacement unit.
I have since purchased another product to assist with flies for party next month.
Perhaps I will string the unit up-side-down somewhere else, my guests will be shaking their heads for sure.

Antwort von Belfans
Bad start, great finish
I bought a couple belfans. I bought into the fact that I wanted the real thing not imitation. When they showed up the top wheel was bent on both of them. I was able to take a butter knife to kind of work them to straighten them out. I informed Belfan. They had amazing customer service and actually credited me for both units even though I was able to fix them. I used the Belfans at a large party over the weekend and they worked great. Thinking of buying some more.
Great Product and Top Tier Customer Service
I love how simple and elegant the design of this product is. I've researched and looked at other similar products but this won my Designer heart. I can also say in confidence their customer service is top tier and Ana was a gem through the whole process. She was able to help add a discount that I missed in my inbox and made the experience as stress-free it can be. It's not quick email responses, it takes a business day or two, but definitely end result was very worth it. Definitely will recommend this product to others when I can and when we have our big parties since that's when we'll use them!
Packaged well and when I had an issue…
Packaged well and when I had an issue the were very reactive to my concerns. Great customer service. Love the product. Haven’t really used yet but looking forward to it! Definitely recommend!
Poor customer service…
Zero response to legitimate questions such as whether pets including cats and dogs are affected the way Belfans describe flying insects are. You'd think they'd know the answer, apparently not. I have further asked about future mains adapters especially as the batteries don't last more than two days' daytime use. No response to that either. Great concept poorly executed. What a shame.

Antwort von Belfans
Really good product and customer service
The fan is great - repels flies with no noise or nasty smells. I misplaced the charging cable and after contacting Ana in their Customer Service team, I was sent a replacement, free of charge. Great service - thanks!
Great Product & wonderful customer service
Very happy with my fly repelling bug fan. The product does exactly what it is designed to do. Wonderful customer service from Ana. Highly recommend this product.
Belfans Fly Repellent is the best kit I…
Belfans Fly Repellent is the best kit I ever used. This kit is harmless and cheap with good quality. This amazing product is keeping my foods safe from flies.Thanks to the belfans for such a great product. I reccommend this product.
Great product i will recommend to…
Great product i will recommend to everyone i know , very pleased with this item.
Belfans review
This product is honestly amazing to keep those pests. It has a great structure and its function keeps them away. It's great because you don't have to use odor sprays and all those things that can be bad for you. This product is different because it uses no odor and instead uses movement. Great product
Belfans Fly Repellent Review
Belfans Fly Repellent is a game-changer! Effective and easy to use, it keeps pesky flies away, making my space so much more pleasant.
I ordered my order 2 months ago and…
I ordered my order 2 months ago and until now I didn’t get my order .. I tried to get an answer for my problem but there wasn’t any

Antwort von Belfans
Awesome
So, I recently tried out a fly repellent called "Belfan." Let me tell you, it worked like a charm! 🪰🚫 I used it around my patio area, and those pesky flies were instantly repelled. It has a pleasant fan and doesn't leave any sticky residue like spray. Plus, it's safe for both indoor and outdoor use. Highly recommend giving it a try!
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