Sandra, Alanna and Sarah couldnt have been more helpful during a stressful time when another provider let us down with our 37 item order. Prompt calls answered all questions and did everything to sour... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Exceptional customer service! After a nightmare experience with another company, we reached out to Bella Baby for help. Alanna stepped up immediately and kept us updated by the minute until everythin... Mehr ansehen
We had a very positive experience at Bella Baby Cork store. From the day we originally went for a browse, to getting our car seat fitted and buggy assembled, the service was brilliant throughout. Th... Mehr ansehen
Absolutely fantastic service from Bella baby in the Oranmore store. Nuala was amazing at helping us. We ordered our buggy travel system 2 months ago and collected it today. Previously we walked into t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Bella Baby is the leading baby product supplier based in Galway. We have a stock of all the popular brands including Baby Bjorn, Bugaboo, Quinny to name a few. Our baby shopping products include pushchairs accessories, wipes & nappies, nursery furniture...
Kontaktinformationen
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Das haben sich andere Leute angesehen
Ordered wrong item
Ordered wrong item, entirely my fault, spoke with Nuala in the office and had it all sorted in no time, prompt delivery and very good service.. highly recommend
Fantastic Experience
Danielle in the Oranmore Store was so kind and helpful in dealing with us. As first time parents-to-be it can be very daunting but Danielle put us both at ease straight away and answered all our questions. She was very knowledgeable. Couldn’t recommend her more!
Good experience
The girls in store were so helpful, can't remember one of the girls names but the other was Katie in the oranmore store she was really helpful for me and my husband picking a travel system for our first child. We got a demo picking up the travel system today which has helped us understand how it will work practically. Only place I could find the joolz brand travel systems too. We've bought another few items of baby stuff from them also at good prices. Would recommend to anyone in the west of Ireland, they are filling a much needed gap in the market as there isn't many physical baby shops at all around with good quality brands!
Don't expect next day delivery promise.
Possibly the in store experience is better than the online one. The website makes claim to a next day delivery promise on orders placed before 12 noon. I've only ordered from this website twice and on both occasions, orders placed before 12 noon... no next day delivery. My first order I was waiting close to a week, and i continue to wait for my second order to arrive. The first instance was blamed on DPD, fair enough, courier companies can be busy, things get missed, no biggie, however, I'm back in the same position again, my order should have been delivered today, I've contacted DPD and they haven't even received the order into their network from the shop. It's disappointing just be warned if you need something in a hurry this doesn't seem to be the place to get it.
I am very difficult customer
I am very difficult customer, but all ladies who are working in Bella Baby are so nice, lovely and so helpful even the gentlemen who fitted our car seat in the car. I have changed my mind with color of our cybex like 3 times and there was never a problem to change it. They answered all questions and they made you feel - no question is stupid question. Highly recommending this shop.
Brilliant customer service
Brilliant customer service. Quick, very responsive, accommodating and very kind. Would definitely choose to purchase from them again on account of how great is their customer success.
Exceptional service! Highly recommended!
Deserves more than a 5-star-rating! I recently had a warranty issue and it was resolved efficiently. Always a pleasure dealing with Bella Baby Cork!
Bought the iCandy Peach7 travel bundle
Bought the iCandy Peach7 travel bundle, cybex t i size car seat and isofix from Bella Baby in Galway. Anytime we came into the store, we were given lots of attention and advice. We had a small issue with the car seat before baby arrived, and were disappointed as it was quite expensive, but a replacement was sent directly to our home without any delay and at no inconvenience to us. Couldn't recommend them more. Very happy with customer care and service.
We just had a wonderful experience with…
We just had a wonderful experience with Jess at your Cork store. As first time parents, we were very daunted by all the kit we need to buy for a baby but Jess immediately put us at ease. Jess talked us through all of our options and we were ended up with the travel system we needed. Being able to pay in instalments is also hugely helpful. Thank you so much to Jess!
Great company to deal with
I’ve bought from Bella Baby many times since having my two daughters and every time they have provided great service with friendly staff on the phone for advice and then prompt delivery the next day. Recently had a fault in Stoke product and they replaced immediately and I had a new tray the next day. Couldn’t fault them.
Fantastic service from start to finish
Fantastic service from start to finish, informative and so helpful in every sense of the word. Made the 50minute trip to go here and will most definitely make it again and again for all our baby needs. Sharon is a wealth of knowledge and so kind. Thanks for making my experience one to remember!
Fantastic customer service
There was a slight mishap with my online order however dealing with Sharon today was an absolute dream. She resolved the issue with the highest customer service I have ever received. We chatted and she gave me product recommendations and kindly sent me info via email. This lady is a gem to the company and I hope Sharon gets the recognition that she deserves.
10 / 10 - Would Recommend
Could not recommend Bella Baby in Galway any higher. All the staff were incredibly knowledgeable, friendly and helpful! They took the time to explain all our options and made sure we got the right products for us! They gave tutorials on how to use everything and provided some very practical tips. Communication. 10 / 10 rating from my wife and I.
The customer service I recieved from…
The customer service I recieved from belle baby was amazing.so fast to respond and got me the best outcome they could..amazing service
I ordered Beezy Cybex stroller in…
I ordered Beezy Cybex stroller in Bellababy and I ordered wrong one so Sandra was very knowledgeable and helped me step by step with refund and let me know about newest version of Beezy. Was very helpful and friendly. Very good experience with Bella baby and definitely worth it fast dispatch and delivery…
Excellent after sales service.
This was the first Baby Shop I went…
This was the first Baby Shop I went into and I never went anywhere else. The team, their knowledge, their understanding was and is amazing. You really feel that your business is appreciated. I can honestly say that Eleanor is professional, so capable and so easy to deal with. She has been part of my journey in becoming a mother during pregnancy and afterwards. A fabulous Shop with amazing brands. Well done BellaBaby.ie
Absolutely delighted with the customer…
Absolutely delighted with the customer service of Bella Baby IE. Sharon was incredibly helpful. Would highly recommend to everyone. Marvellous customer service 👏 well done.
Excellent customer service
Excellent customer service, rapid response and solution achieved quickly and efficiently. I will definitely order from them again.
Excellent service
I was very impressed with the service I recieved today. As a first time mum-to-be staff were friendly and very informative with my order. I received advice on products available which I found very helpful. My whole experience was professional and smooth. Would highly recommend Bella Baby.
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