Belofay Bewertungen 

51
•
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Received a very speedy response (within 2 hours via email ) with an enquiry. Also recommended that I should look at the product page for further information. Very useful and helpful.

Bewertet mit 1 von 5 Sternen

Never received my items, stated delivered but nothing there can't get a straight answer from these or vanity bathroom world avoid

Bewertet mit 5 von 5 Sternen

Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate. The front is flat and not bevelled as seen in other review pictures.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

UPDATE - Change of review. Following contact with Customer Services and a full quality check of stock, Belofay ended up refunding my money and also sending out a replacement part. Excellent Custom... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Heimwerkermarkt
  2. auch in
  3. Möbelgeschäft

Vom Unternehmen geschrieben

At Belofay, we believe every home deserves beautifully designed, high-quality products that combine style, practicality, and lasting value. Since 2010, we've helped thousands of customers transform their bathrooms and living spaces with carefully selected products that are built to perform and designed to impress. Our range includes bathroom vanity units, mirrors, lighting, basins, taps, accessories, splashbacks, and other home essentials, all chosen to deliver exceptional quality at competitive prices. Whether you're completing a full renovation or making a simple upgrade, we're committed to helping you create a space you'll love. Customer satisfaction is at the heart of everything we do. From secure ordering and fast dispatch to responsive UK-based customer support, we aim to provide a seamless shopping experience from start to finish. Every order is backed by our quality guarantee, with hassle-free returns and warranties available across our product range for complete peace of mind. We're proud to be a trusted retailer with over 100,000 customer reviews across our products and to have our products featured on leading marketplaces including Amazon and B&Q. Our reputation has been built on delivering reliable products, excellent service, and outstanding value. When you shop with Belofay, you're choosing a company that values quality, trust, and long-term customer relationships. Thank you for making us part of your home improvement journey.


Kontaktinformationen

Das sollten Sie wissen

4,2

Gut

TrustScore 4 von 5

51 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(51)

46 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I ordered a small vanity unit with sink…

I ordered a small vanity unit with sink for a smalll en-suite bathroom.
When it arrived everything was there and seemed OK. However when I unpacked the sink unit (which is ceramic), there was a large hole in the basin side.
I contacted Belofay using their website contact form and received a very quick response (even though it was a Saturday!), and after a request for some information and a couple of photos taken and sent to them, a replacement sink was sent out.
That sink arrived (thankfully in 1 piece) and was only a few days later. The packaging was good in both cases and so I suspect the problem was more to do with courier services handling than a problem with Belofay's QC proceedures.
Their customer service has been exemplary and I have no hesitation in giving them a 5 star rating

4. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great bathroom cabinet

Great bathroom cabinet. Well made. Instructions to construct could have been a bit better, although diagrams were accurate.
The front is flat and not bevelled as seen in other review pictures.
Once constructed- solid unit.
Only slight criticism is that the back board could obstruct future access to the pipes, isolating valves and or the waste pipe. I modified ours.
Accessories that came with the unit were very good value for money- especially the tap. The pop up drain leaked initially- but apparently this is common and nothing that plumbers mate couldn’t fix.
Overall- recommend this at the price.

6. Februar 2026
Bewertet mit 5 von 5 Sternen

for customer services only (so far)

Have only used customer services so far to ask for very specific details on a product. The reply was super fast and detailed answering my question perfectly. As a result I ordered the product (a glass wash basin)

13. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautiful lights

What can I say, well am usually very apprehensive about ordering of line, especially not knowing this company.
But all I can say is, trust me, the delivery was 3 days delivery.
It was so quick and I absolutely love my lights. I would put a picture on, but we haven't installed them yet as we only received them yesterday. Thank you.

2. Februar 2026
Bewertet mit 5 von 5 Sternen

Great Company Great prices

Keeping me informed every step of the way from ordering to delivering, everything well packed and looks lovely for the price (only assembled and put in 29/1/26) space saving too.

Great Company to deal with

5. Jänner 2026
Bewertet mit 1 von 5 Sternen

Do not purchase from this company

If I could give zero stars I would. Vanity unit and sink were falsely advertised, cabinet was mid blue online but when I received it it was virtually black. Extremely poor customer service department. They expect me to take a day off work unpaid to wait for this falsely advertised item to be collected.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible

Terrible, attempted to contact customer support a number of times only to receive convoluted messages where they clearly could not understand a simply query. Thankfully did not place an order as I cannot b begin to think how bad after sales would be.

30. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy First Time Customer :-)

This was my first time I had ordered a product from Belofay, but it won't be the last time. I loved the Parcel box, which was reasonably priced, easy to assemble, came well packaged and was delivered on time. What more could you ask for, happy customer :-)

4. Dezember 2025
Belofay-Logo

Antwort von Belofay

So glad you had a positive experience with a great product. We'll be happy to see you again :)

Bewertet mit 1 von 5 Sternen

Nightmare to deal with

Delivered wring item to me. Their policy stated no exchanges so i had to buy the correct unit again and get refund on the 1st one, then the nightmare began. Weeks of broken promises with them arranging day for me to be in to collect then blaming the courier for not collecting. After three weeks of this they sent me a code to return via Royal Mail and I had to drive 6 miles round to take these really heavy items. Since been refunded. Would never use again despite the items being ok value for money.

17. November 2025
Bewertung ohne vorherige Einladung

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