Berry Chiswick BMW Bewertungen 

129
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Avoid at all costs. Crooked liars and horrible people. They discriminate against disabled people. They said there’s been a communication breakdown on their end so at least acknowledged one part of the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We had an issue with the car, it was collected and the team from the guy collecting it and worked on it was fabulous, Jessi went the extra mile to get it done and always keep us informed, well done!

Bewertet mit 5 von 5 Sternen

I used to take my car to this garage for many years but changed to one closer to home which was awful!! I moved back to Berry Chiswick which is out of my way. However the service and customer... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve now returned to Berry BMW Chiswick for the fifth time to purchase a new car, which really says a lot about the experience they provide. Each visit, whether for a new vehicle or servicing, I’ve... Mehr ansehen

Unternehmensdetails

  1. BMW-Händler

Vom Unternehmen geschrieben

Welcome to Berry Chiswick BMW, dedicated to providing great customer service and competitive prices on New and Approved Used BMWs. Our experienced colleagues at each of our Retail Centres will ensure that your purchasing experience is as pleasurable as possible, and that the level of aftercare service during ownership meets these high standards too


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

129 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(129)

56 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great experience made by Peter Fraser

I am looking to get an electric car and went to BMW Chiswick and met Peter Fraser one of the sales team.
Really nice guy who clearly knows his job and gave us great advise and information. We also went out on a test drive of an i4 which was not rushed and at least 10 minutes long.
Overall really great experience made by Peter

24. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent dealership

Excellent dealership. Busy and plenty of choice. Staff are genuinely pleased to see you and know exactly what they should do to get you the right deal.

13. Juli 2024
Bewertung ohne vorherige Einladung
Berry Chiswick BMW-Logo

Antwort von Berry Chiswick BMW

Hi Steve, thank you for your fantastic feedback! We are thrilled to know you had a fantastic experience. We look forward to seeing you again in the future!

Bewertet mit 5 von 5 Sternen

Roger Sterkaj, BMW Berry Chiswick.

Roger Sterkaj is the ultimate sales professional at BMW - Berry Chiswick. On entering the showroom, Roger whose desk is situated almost in the middle of the Sales Team area got up, headed towards us and politely enquired as to how he could assist us. His interpersonal skills are second to none, he took us on a journey of understanding, appreciating, assisting, and satisfaction in ensuring the X3i surpassed our expectations. Roger, you are a gem to BMW- Chiswick Berry, and I would advise your superiors to treasure you, I'm also advising anyone, interesting in purchasing a Beamer, Roger Sterkaj at Berry Chiswick, is the ultimate professional.

25. Juni 2024
Bewertung ohne vorherige Einladung
Berry Chiswick BMW-Logo

Antwort von Berry Chiswick BMW

Hi Kenneth, thank you so much for your incredible feedback! Your kind words will be passed on. We are so happy to hear that Roger provided you with such a fantastic experience at Berry Chiswick. Enjoy your X3i, we look forward to seeing you again!

Bewertet mit 1 von 5 Sternen

I bought a bmw x3 from Berry chiswick …

I bought a bmw x3 from Berry chiswick Reg no YE20AYD. in June 2023. Its so disappointing when I went for MOT this year in Heathrow Berry. it's failed due to worn tyres. I only drove for 3000 miles since I purchase the Car . When I bought I did raise the concerns about the tyre. They said they will change with service. But its not done . Sam the salesman reassured. It will be OK. This is the first time we bought the premium cars qnd we trusted the the Sales person and Berry group. But I have changed one tyre with this MOT. And three tyre is advisory need to change. Its quiet surprise with 3000 miles all 4 tyre need to replaced. Not sure how they passed the MOT before the sale. Very disappointed about the purchase from a reputed sales like Bery BMW. I hope you will not repeat this to the other customers . Even the Heathrow team were surprised about the tyre when i did the MoT there. They even mentioned if I were you in this situation I feel the same . Too sacreed to drive this with family Now i have ro replace the tyres.. Please value your customers and their hard work to get rhis money to get premium cars Hope this will not repeat to other customers.
HOPE YOU WILL UNDERSTAND MY frustration

30. Juni 2023
Bewertung ohne vorherige Einladung
Berry Chiswick BMW-Logo

Antwort von Berry Chiswick BMW

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with your BMW X3 purchase.

We understand your concerns regarding the tyre condition at the time of your recent MOT. After reviewing our records, we can confirm that the car had traveled 4,209 miles since its last MOT. Unfortunately, during the recent inspection, one of your tyres was found to have exposed cords, which necessitated an MOT failure for safety reasons. We are aware that this tyre has now been replaced.

Additionally, our recommendation to replace the other tyres is due to the presence of deep cuts, which compromise their integrity and safety. To prevent differential issues and ensure optimal safety, we also recommend replacing tyres in pairs on the same axle.

We deeply regret that your initial concerns about the tyres were not adequately addressed at the time of purchase. We take this feedback seriously and are committed to improving our processes to ensure that such issues do not recur for our valued customers.

Your safety and satisfaction are our top priorities. Please do not hesitate to contact us directly if you have any further questions or if there is anything we can do to assist you.

Thank you for bringing this matter to our attention. We hope to have the opportunity to regain your trust.

Bewertet mit 5 von 5 Sternen

Fantastic service by the Sales exc…

Fantastic service by the Sales exc Sebastian, from our order in January to collection today, from the first few test drives to then keeping us up to date with order process and stages of build the vehicle was and then today the handover process was smooth and informative! No doubt i will have some more questions the more i drive but Sebastian was always happy to help.
Im grateful thanks again for making this process so smooth !

24. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I received excellent service from…

I received excellent service from Rafiullah, he was knowledgeable and professional. Providing all the informations I required without being pushy. Berry are lucky to have such a good member of staff. I look forward to taking delivery of my car.

13. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New car

Peter Fraser was extremely helpful and informative really pleased with the service and the car is great

29. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointing

Bought a car from here in March 2023 and was told soon after via email that I had 2 years' warranty included. When I subsequently had the car serviced by another dealership they said there is no record of the warranty. I contacted Berry Chiswick regarding this and got no response for around 5 weeks. When I did finally get a response I was told I had only a 12 month warranty. I queried this and to date have yet to receive a definitive answer (despite contacting the manager) on the situation or why I was originally assured in writing that I have a 2 year warranty.

23. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic team

Fantastic team, dedicated to getting you a good deal that meets your budget and expectations. The test drive was quick and easy to arrange. Sam and Pritesh were excellent in making sure I didn't walk away without the car and deal I wanted. It was fantastic teamwork, and the level of service you would expect buying a new car.

23. Februar 2024
Bewertung ohne vorherige Einladung

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