Berry Bouquets  Bewertungen 

341
TrustScore 3.5 von 5

3,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Placed an order and then it disappeared. I received no confirmation email and my account is showing empty while the charge is on my credit card. Have tried to use their live chat for the past hour a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I ordered a celebration bouquet for my cousin and forgot to add her delivery address. I got in touch with them and gave them the correct address which they actioned straightaway. Their customer servi... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a bouquet of chocolate covered strawberries for my Mum 70th birthday. They were in a disgraceful mess on arrival. I contacted the company with no response. I wish trustpilot allowed photos t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I have used this company a few times to place orders usually for my sisters Birthday. She loves Chocolate covered Strawberries and has found that this company has been the best by far. Every ti... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

The Perfect Gift For All Occasions 😊


Kontaktinformationen

3,6

Akzeptabel

TrustScore 3.5 von 5

341 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 18 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,6

Alle Bewertungen

(341)

44 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great products and pick your own day delivery

I have used this company a few times to place orders usually for my sisters Birthday.
She loves Chocolate covered Strawberries and has found that this company has been the best by far.
Every time I have placed an order it has been quick,easy and always on time and in tip top condition,also that last a long time when stored correctly.
I will always use Berry Bouquets if I need to order Chocolate Strawberries for an extra special delivery surprise.

26. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service

There were problems with DPD delivering my order as planned. Berry Bouquet were very responsive when I let them know about the issue. There was no quibbling or discussion about the matter. Unfortunately it was out of their control to resolve but once issues with delivery in my area were resolved they sent a fresh bouquet as well as extra chocolate oranges which were completely unexpected! I could have got a refund but I really wanted the bouquet for a birthday gift despite the delay.

Things happen which are unexpected and how they are dealt with really shows the quality of a company and I was deeply impressed by this team - moved enough to bother to write a review!

And the bouquet is (as always) fabulous. Will be using them again next year as this fruit bouquet has become an expectation from my mum!

8. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding last minute service

I can’t thank this company enough for their incredible service! They prepared and delivered a fresh edible fruit basket with matching fresh flowers on New Year’s Eve, even with last-minute notice. Everything was beautiful, fresh, and thoughtfully put together. Truly outstanding service—I’m very grateful and highly recommend them!

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely disappointed

Extremely disappointed. The fruit bouquet arrived in a terrible condition — several pieces of fruit were rotten and covered in visible mold. Many of the strawberries had fallen off the sticks and were loose in the bottom of the cellophane, and the basket itself was completely different from the one shown in the product photos.
The item was unsafe to eat and totally unusable. This was meant to be a gift, which made the experience even more upsetting. I would not recommend based on this experience.

31. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I sent this to my sister inlaw and she…

I sent this to my sister inlaw and she as absolutely delighted with it she said the fruit was fresh and the chocolate covered strawberries were so delicious I am just about to order another one the presentation was lovely a beautiful display i would highly recommend this company and their products

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service needed to change an address as it was a business address and they went above and beyond to help.
Recipent loved the gift beautifully presented gorgeous and fresh
Highly recommended

6. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Watch out the customer service is BAD

Watch out the customer service is BAD! The order was not what it was, the fruit gone off, so I complained and they offered £15 refund. After emails and requests still NO refund. Online chat is non-responsive too! Totally useless retailer - BE CAREFUL WITH THIS VENDOR
UPDATE - as a courtesy vendor has now refund £25 supplying refund proof

5. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very disappointed.

Very disappointed.
Should have been delivered on 15th November for birthday. Actually delivered on 19th and fruit had gone off.
Would not recommend or ever use again

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

5 STARS!!!

Mega helpful changing address and received more strawberry’s than expected! Beautiful and delicious as usual!!! Will continue to use when trying to impress every time! 🍻 😋

18. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent customer service!

Excellent, prompt, responsive and eager to find a solution! Initially placed an order which was delivered to the wrong address (paid with Google PayPal, although entered different shipping address, the package was delivered to my home address?) Which we couldn't make heads or tails of how that happened.
In all fairness, Berry bouquet did their due diligence, sent an email confirmation ahead of delivery of delivery address. Which I didn't double check 🙈
We reached an amicable solution. Grateful! And would most definitely use again! 😊

12. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Horrible sweaty fruit …

Ordered a bouquet for my daughter’s 12th birthday. Delivered to the wrong address. When finally received the fruit was horrible wet and sweaty. I then made a complaint and was told that you would redeliver another bouquet. You did this today and have again sent it to the wrong address. To say I’m disappointed is an understatement. Will not be using you again.

10. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fabulour Berry Bouquets

I highly recommend Berry Bouquets they make a fantastic gift for any occasion. Bouquets are unique arrangement of beautiful fresh fruit gorgeously displayed well worth the money. All the receicipents have been absolutely thrilled and thankful - many have said never seen fruit displayed so beautifully before - I'm super happy :-)

24. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic gift!

I have been ordering from Berry Bouquets for some time. The recipient is always delighted with the gift they receive. It is so unique and looks fab. Their turnaround time is very quick and really help. I only use Berry Bouquets and will continue to do so.

8. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid! Honestly, don't even waste your time with this

Absolutely terrible experience. I ordered a gift for a special two-year anniversary, and it completely ruined the moment. The delivery was three days late, the box was a mess, and the strawberries were mouldy. This shows a total lack of care for product quality and customer service. While they eventually refunded me, the damage was already done. Do not trust them with your special occasions.

26. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all costs!

Terrible quality - don't waste your money on this company! The bouquet I ordered for a colleague was already rotting when it arrived - many of the chocolate strawberries falling apart, and the whole bouquet was was dripping and clearly past its best. I would upload pictures if I could, but at least two of the strawberries were actually fuzzy with mould and all the others were bruised and limp. Pineapple flowers had fallen apart - lots of empty sticks. I did complain and get a full refund, but I would really advise people not to use this company!

13. August 2025
Bewertung ohne vorherige Einladung
Berry Bouquets -Logo

Antwort von Berry Bouquets

Hi UpsetAndAnnoyed
We are so sorry to hear this.
Please can you email us with your order details.
This is definitely not a normal case and as you mentioned we refunded you immediately.
We have been in business since 2005, rest assure if this was a normal case, we would not still be running.
We would love to send your friend a fresh re delivery if you'd be interested in that?
Best Wishes
Sam
Berry Bouquets
Info@berrybouquets.co.uk

Bewertet mit 1 von 5 Sternen

Disappointed after paying £110…

I paid £110.98 including delivery for a large celebration bouquet. I wish I could post a photo here of the item delivered. It looked nothing like the website photo. DPD delivered to Edinburgh and the unimpressive finished product wasn't helped by arriving a little battered with some fruit sticks having fallen out within the plastic presentation cover. When I complained, the Company did offer to give me a free item next time but I decided not to take them up on the offer. I really cannot trust that he next celebration will be any better. I might have been convinced to use their service again had they taken the time to explain what went wrong but I received a standard response which could well have been cut & pasted from any other complaint.

16. August 2025
Bewertung ohne vorherige Einladung
Berry Bouquets -Logo

Antwort von Berry Bouquets

Dear Lynn
We are so sorry to hear this. Our supplier has struggled to supply our usual standard of fruit resulting in such issues. But we always try our best to resolve things as soon as possible. And as soon as you got in touch we immediately refunded and switched suppliers.
We would love to offer you a complimentary delivery to make things up to you.
Best Wishes
Sam
Berry Bouquets
Info@berrybouquets.co.uk

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr