bought 1 bag
bought 1 bag, loved it so much ordered a 2nd a few weeks later, they even refunded me a discount because I was offered money off 24 hrs after me ordering
highly recommended
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Betsy & Floss was founded in 2016, inspired by a love of travel and discovery. From timeless leather handbags to artisan basket bags, our designs are perfect for shopping days, beach escapes, and carrying your favourite things in effortless style.
Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
bought 1 bag, loved it so much ordered a 2nd a few weeks later, they even refunded me a discount because I was offered money off 24 hrs after me ordering
highly recommended
I have purchased 5 bags from Betsy & Floss over the last couple of years. High quality products that last really well and still look like new. I have only had one minor defect which was that the fixing for a strap had come unsewn. Upon contacting B&F the customer service was second to none. They advised me to return the bag, even though it was well over a year old, they completed the repair and couriered it back to me all Free of Charge. I highly recommend this amazing company who provide high quality leather bags and deliver excellent customer service. I will happily buy from them again.
I’m so happy with my purchase. I bought for my mom and she loves her gift :). Fast delivery and great service. I’d buy again! Good luck!

Antwort von Betsyandfloss
Outstanding service. Beautiful bags. Highly recommend. I had a problem with my bag and they rectified within a week.
Ordered a specific product and sent the wrong item as the original (green and red strap) was then out of stock. Was refunded a mere £10 when the strap retails for £22 online. Issue still not resolved as I am now not receiving replies from Betsy and Floss. Terrible customer service - as the bag was embossed/personalised I am not entitled to a refund despite it being THEIR mistake to send the wrong item thinking I wouldn't notice the strap was missing? Terrible company. Would never buy anything from them again. Be warned people!
REPLY TO BETSY AND FLOSS: This is not a fake review and I sincerely hope the review is not taken down by trust pilot. B&F current and future customers deserve to know what poor customer service I received. It's further disappointing that the organisation would request this to be taken down and nit take the feedback gracefully and try and improve for future customers. I feel aggrieved that my genuine review has been accused of being fake. Says it all really - need I go on?

Antwort von Betsyandfloss
I have ordered a few bags from Betsy & Floss. The first a basket bag and now I’ve added a leather one to my collection. I don’t usually leave reviews but the quality and care has been incredibly high. Love my bags, thank you 🙏 I can’t wait to add a 3rd to my collection soon.
I love my Jesi bag! I love that it comes with two straps and works as a clutch and handbag. I added my initials and it turned out great, lovely quality. Arrived promptly. I’ll definitely be back for more!
Received my Manarola bag and I love it! Can carry all the childrens bits and bobs and still looks stylish. Had a question before ordering and customer service was really helpful. Thank you. Delivery was pretty quick too.
Looking to order another bag now 😊
Great service & a really lovely quality bag. Would definitely buy from again & recommend.
Fabulous bags! I love my personalised Modena Large Crossbody Tassel Bag. Everyone always comments on it. I have also bought gifts for teachers from Betsy and Floss. Great customer service and quality products. Highly recommend.
Lovely crossbody bag with gorgeous straps. The personalisation was the icing on the cake and really well done. Such a lovely gift. Customer service was also great when it came to the personalisation request. Thanks Betsy & Floss 🙏
Received my Betsy and Floss bag yesterday and I love it! Leather is buttery soft and is the perfect summer bag 🤍 This is my third B&F bag and will definitely be buying more!
I've ordered several items from Betsy and Floss now, and couldn't be happier with my experience. The quality of the craftsmanship is outstanding, the leather feels premium, durable, and beautifully finished. The bag looks even better in person than it did online.
Ordering was straightforward, delivery was prompt, and the item arrived carefully packaged. It's clear that a lot of attention has gone into both the product and the customer experience.
I've already received several compliments on my bag and would definitely purchase from this company again. If you're looking for a stylish, well-made leather bag that will last for years, I would highly recommend them.
I’ve just added a 4th B&F bag to my collection. NEEDED the gold!
Arrived when advised and packaged beautifully.
I absolutely love my bag! I literally ordered it and got it a couple of days later. Super happy with my purchase and also the quality of the bag. Will definitely purchase again!
I’ve received no confirmation email of my order and the money has been charged to my card. I’ve sent 2 emails but had no reply. … beware anyone buying from them

Antwort von Betsyandfloss
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.