Better Bewertungen 1 949

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Richard came to my nursery today to help with our phones and wifi, he made me and the whole nursery feel comfortable. He made sure everything was sorted before leaving. This isn't always the easiest... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Better is great! Helped with a Heloc; all digital process except signing closing papers. Website helped with knowing where you are in process at all times! My contact team was great!

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

John and Sonia made my experience outstanding. They are consummate professionals in every sense of that word. They were very quick in responding to my questions, provided detailed information and av... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Initially, I had to come up with solutions to push my loan through, my loan officer told me they couldn’t do my loan. I also had to consistently contact my loan officer to keep things moving or my loa... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Hypothekengeber
  2. Hypothekenmakler

Vom Unternehmen geschrieben

We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical. In 2018 alone, we helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time. And we’re just getting started. Our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, Ally Bank, Pine Brook and others have invested over $85MM in Better and our vision of making homeownership magical.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

1949 Bewertungen

5 Sterne
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1 Stern

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

NO more miserable lender on the Planet

Is there a more miserable lender on the planet???
Try communications that are very clear and given to your agent in a timely manner! Nothing in return!
Watch as your closing date approaches and you still get a lot of blah blah instead of real effort to close on time. Then watch after the loan FINALLY comes through BUT they hold onto your money another week or more for their own gain,
If you pay more at another Lender such as Cap Center, it's totally work a few extra dollars to have them professionally handle your loan rather than lose a property.

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Better

Elle,
We appreciate you sharing your experience. We're sorry to hear about the issues with communication, closing delays, and fund disbursement. Please email me directly at experience@better.com so I can review this closely and follow up with you directly. -Jessica at Better

Bewertet mit 5 von 5 Sternen

An easy refinance at excellent rates

Once again, refinancing with Better was an incredibly easy and transparent process. It is very easy to sign up and monitor rates via their online portal with full visibility into the potential costs and fees involved. When the right combination of rates comes along, locking the rate and moving forward is only a few button clicks away. From there, the portal provides easy-to-follow guidance to upload documents, answer questions, and interact with your loan consultant and financial team.

I have used Better for a couple refinances and a purchase and have found it to be an excellent combination of rates with low fees and closing costs.

13. Jänner 2026
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Antwort von Better

Hi Mike! We're happy to hear that the refinancing process was easy and transparent for you. It's great to know that you found our online portal helpful for monitoring rates and understanding potential costs. We appreciate your feedback and are glad you enjoyed your experience with us!-Jessica at Better

Bewertet mit 5 von 5 Sternen

It was a great experience

It was a great experience. It was a breeze to use their system. David and Sonia held our hand along the way. Thank you for getting my family our dream home. We could not have done it without you. So many lenders turned us down but you guys made it happen!

12. Jänner 2026
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Antwort von Better

Hi Thomas! We're so happy we could help your family get your dream home. It was our pleasure to guide you through the process. Thank you for sharing your wonderful experience!-Jessica at Better

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. Quick and responsive.

14. Jänner 2026
Better-Logo

Antwort von Better

Hi Craig! We're glad you enjoyed your experience with us. Thank you for taking the time to leave your positive feedback; we appreciate it.-Jessica at Better

Bewertet mit 1 von 5 Sternen

Tate did not help at all if u r…

Tate did not help at all if u r application cancel they don’t return u r 500

1. März 2026
Bewertung ohne vorherige Einladung
Better-Logo

Antwort von Better

Hello Can. Thank you for your feedback—we understand how concerning this situation can be. We’d love the opportunity to look into this for you and help clarify what happened. Please reach out to us at experience@better.com so we can assist further.-Jessica at Better

Bewertet mit 3 von 5 Sternen

Significant and inconsistent handling…

Significant and inconsistent handling of tasks leading up to approval. Some were reviewed daily, others took 3-5 days.

Funding date was misleading. The title company blamed Better by only funding the loan at the end of the day which affected their ability to distribute the funds. However, they didn't even distribute the funds early the next day...the title company barely met the deadline for distributing funds the day after the funding date (and that required a phone call).

2. Februar 2026
Better-Logo

Antwort von Better

Hello Ay. We appreciate you sharing your experience. We regret the inconsistent task handling and the funding date confusion. Please email me directly at experience@better.com so I can take a look into this further. Jessica at Better

Bewertet mit 5 von 5 Sternen

I can’t recommend Better enough

I can’t recommend Better enough. Jamie Flude’s support was invaluable, he has the patience of a saint and is a true credit to the company. I love that the service is free to use and referral rewards are even more appealing. All the while Jamie was not at all pushy compared to other brokers- their service truly sells itself. My initial purchase fell through but Jamie picked my account right back up and provided me invaluable support on my second purchase that completed today.
I have and would recommend Better and I look forward to using again in the future. Thanks Jamie, you made my first house purchase a much more pleasant experience than it could have been otherwise.

27. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Better

Hi Jules! We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support you received. It's great to know that our service and rewards were appealing, and we're glad we could assist you through your home buying journey. Thank you for recommending us!-Jessica at Better

Bewertet mit 5 von 5 Sternen

This process was as expected tedious at…

This process was as expected tedious at times. Lori Mason and Michael Tadlic made it easily bearable with timely feedback. They navigate the system effortlessly through closing we are now happy homeowners.

22. November 2025
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Antwort von Better

Hi Ray! We're happy to hear that the team's timely feedback made the process bearable. We appreciate you mentioning their effort to help you navigate through closing. Thank you for choosing Better! -Jessica at Better

Bewertet mit 5 von 5 Sternen

Everything was so easy and fast

Everything was so
Easy to do with their system. The people was in contact with were great and made for an easy transaction! Would recommend

11. Februar 2026
Better-Logo

Antwort von Better

Hi Shannon. We're happy to hear that our system and team made your transaction easy! We appreciate your recommendation and are grateful for your positive feedback.-Jessica at Better.

Bewertet mit 5 von 5 Sternen

Professional team that kept us informed…

Professional team that kept us informed on progress and expedited communicating new tasks daily, which enabled completing the process very smoothly.

16. Jänner 2026
Better-Logo

Antwort von Better

HI Nabil!
We're happy to hear that our team's professionalism and clear communication made the process smooth for you. Thank you for your positive feedback!-Jessica at Better

Bewertet mit 1 von 5 Sternen

They wouldn't use my self-employment…

They wouldn't use my self-employment income and wouldn't tell me what was not showing in my tax returns. Such a waste of time. They better refund me the $500 start up fee.

23. Februar 2026
Bewertung ohne vorherige Einladung
Better-Logo

Antwort von Better

Hello Ruby. We appreciate you sharing your experience. We're sorry that we couldn't use your self-employment income and for any lack of clarity regarding your tax returns. Please email me directly at experience@better.com so I can review this and follow up with you directly. -Jessica at Better

Bewertet mit 4 von 5 Sternen

Great communication!

It was so easy dealing with Better. It was a smooth process and would definitely use them again. They have great workers that make sure you are taken care of. I worked with Robert & Jesus and they both made sure everything was taken care of.

29. Jänner 2026
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Antwort von Better

Hi Wafrika. We're happy to hear that you had a smooth experience. It's great to know the team provided such helpful support. Thank you for sharing your positive feedback; we appreciate it!-Jessica at Better

Bewertet mit 5 von 5 Sternen

Easy

Easy, great communication, and good web interface.

6. Juli 2025
Better-Logo

Antwort von Better

Justin, We're happy to hear that our platform was easy to use and that you appreciated our communication and interface. Thanks for choosing Better!-Jessica at Better

Bewertet mit 5 von 5 Sternen

Great experience

Great experience, very easy!! Better advertised a rate that was really competitive. I was afraid it would be a bait and switch, but I was wrong. We locked it in and it was smooth sailing throughout the whole process. I am a business owner, so I had to upload a lot of information, but they made it easy with their portal. We went from Application to Closing on a refi in just 3 weeks!

24. Jänner 2026
Better-Logo

Antwort von Better

Hello Clinton,
We're happy to hear that your refinancing experience was very easy! We appreciate you highlighting our competitive rates and the efficiency of our portal. It's great to know we could streamline the process for you and meet your expectations. Thank you for your feedback.-Jessica at Better

Bewertet mit 5 von 5 Sternen

Had some great reps

Had some great reps. helped me through a lot of stuff I couldn’t do myself. So I appreciate all the help.

14. Jänner 2026
Better-Logo

Antwort von Better

Hi Vernon. We're happy to hear that our team provided such helpful support! We appreciate you taking the time to share your positive experience with us. -Jessica at Better

Bewertet mit 5 von 5 Sternen

PDA review

Transparency and sound communications.

5. Jänner 2026
Better-Logo

Antwort von Better

Hi Peter! We're happy to hear that we provided clear communication. Thank you for your feedback!-Jessica at Better

Bewertet mit 1 von 5 Sternen

Zero if able

Zero if able! dont bother with a 2nd mortgage from these clowns. Strung me along for over a month and half because they don't know how to underwrite their own programs the say they have. Garbage

11. Februar 2026
Bewertung ohne vorherige Einladung
Better-Logo

Antwort von Better

Hello Michael,
We appreciate you sharing your experience. We're sorry to hear about the issues and delays you encountered. Please email me directly at experience@better.com so our team can review this more closely and follow up with you directly. -Jessica at Better

Bewertet mit 5 von 5 Sternen

Great Service

The service worked well for us. And the people we dealt with in their system were very helpful

22. Jänner 2026
Better-Logo

Antwort von Better

Hi Rodney, we're happy to hear that our service and team were helpful to you. We truly appreciate your positive feedback and hope you think of us again in the future! -Katie at Better

Bewertet mit 5 von 5 Sternen

Ebony and Jared were very responsive

Ebony and Jared were very responsive, professional, and knowledgeable. They took care of everything. Super easy to work with them.

19. Jänner 2026
Better-Logo

Antwort von Better

Hello! We are happy to hear that our team was helpful, responsive, and knowledgeable. We appreciate you taking the time to share your positive experience! -Katie at Better

Bewertet mit 5 von 5 Sternen

HELOC

HELOC
This is our second experience with Better and they truly are one of the best ways to either refinance your mortgage or apply for a HELOC. The process is fast and easy. We highly recommend homebuyers and or homeowners to consider using Better in the future!

13. Jänner 2026
Better-Logo

Antwort von Better

Hi Rose -we're thrilled to hear that your experiences with us have been positive! It's great to know the HELOC and refinance processes were fast and easy for you. Thank you for recommending us! -Katie at Better

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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