BetterLegal Bewertungen 

399
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Forming my business with Better Legal was seamless from start to finish. Whenever I had a question, I received a response within hours that same day or early the next business morning. Their respons... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Honestly they gave me one price, executed on everything they said they would. Fast too. 24 hrs. Constant email follow up on process and official documents sent. Most excellent online professional serv... Mehr ansehen

Bewertet mit 1 von 5 Sternen

There is no way to cancel your registered agent service in your account. When I tried to contact them and cancel my registered agent service, they never replied. I called once and was on hold forever... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an amazing experience with BetterLegal while opening my LLC! Their customer service was excellent, and they made the entire process smooth, easy, and stress-free. I truly appreciate their prof... Mehr ansehen

Unternehmensdetails

  1. Rechtsdienstleistungen

Vom Unternehmen geschrieben

BetterLegal provides LLC formation services in all 50 states. Instead of confusing customers by offering a la carte services which forces the customer into unnecessary research, we provide everything a customer needs to form their business and open a bank account. We also provide turnaround times as fast as each state we serve vs the standard 6 weeks of our competition.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

399 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 63 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(399)

38 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience! I love how quickly my filing was completed and how easy it was to submit all the required information. I've been dreading this task, and BetterLegal made it so simple. The price was also comparable to other services and, in some cases, even more affordable.

11. Mai 2023
Bewertet mit 3 von 5 Sternen

Lack of communication

I have an ongoing problem with getting in touch with them. They were quite efficient and extremely fast (same-day) with the filing process. They also faxed our EIN request as far as I am aware. However, their website has many issues, it is a total mess. I had problems with login (right now it gives the error `Sorry, your login session has changed/expired... please try again`) and password reset (the password reset link had double app2.app2.betterlegal in the beginning so it did not work but worked after I removed the first app2.). I think they are still developing it and it feels mostly unfinished. Some links, and utilities I saw the first time I logged in, are not available anymore. Most importantly, they do not return your emails. I must have sent 4-5 emails to the filling. Maybe it was the wrong email to send my specific issue but they did not relay it to the correct one and `contact us` on the webpage doesn't work for me.

I think the process is working as usual but the lack of communication casts doubt on the professionalism of the team. If I can get my EIN (hopefully) and bank account set up, I will consider using another registered agent.

Update 03/30/23: The website is still inaccessible. I can't log in or reset my password.

Update 03/31/23: The website is fixed. I can log in now.

Update 04/04/23 I have received my EIN and they got back to me over email. If I could get help with the opening of the company's bank account, our deal will be concluded.

28. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Misleading advertising - buyer beware!!

Initially I thought I was receiving a great service as I got my documents within 2-3 days. However, the BIG issue was that for some reason, they couldn't provide me with an EIN, stating that it was a problem with the IRS. So had to fill out, sign and scan them a form so they could fax it to the IRS. Apparently, this would add 2-3 weeks to the process. It's now been a month, and STILL no EIN. I had a couple of responses over the past few weeks assuring me that the EIN was imminent, but over the last few days, despite several emails, I've had no response.
This has been a VERY frustrating experience, as what is advertised on their website DOES NOT match the services I've received so far. VERY DISAPPOINTED!!!

22. Februar 2023
Bewertung ohne vorherige Einladung
BetterLegal-Logo

Antwort von BetterLegal

Hey Genevieve,

I'm very sorry you are having this experience, sadly we have no control or visibility into the IRS' processes.

At the time of this reply, we have done this over 15k times and seemingly at random, the IRS tells us the standard information isn't good enough and forces us into this extra process with an unnamed return time.

Unfortunately, the IRS doesn't have any place that allows us to contact a person, nor do they ever explain what went wrong when this happens.

We're at the mercy if this government behemoth, but I am having a member of our team reach out today to discuss with you further.

Chad Sakonchick
Founder

Bewertet mit 5 von 5 Sternen

BetterLegal.com made it extremely easy…

BetterLegal.com made it extremely easy and efficient to start my business. The questionnaire used to file the paperwork was understandable and simple to fill out. They do all the work in filing for you and make sure you have all the required documents to the correct organizations in a noticeably brief time. I was impressed with the efficiency of the processing. The other great benefit to using BetterLegal.com is they refer you to other sites after you have filed which may be helpful in starting your business.

6. Februar 2023
Bewertet mit 4 von 5 Sternen

Responsive and Seamless Experience

The BetterLegal team was very responsive, they emailed me promptly and called me for clarifications.
The entire process was very seamless, all I had to do was provide the information they needed.
I am very happy with their support- Highly recommend them!

3. Oktober 2022
Bewertet mit 2 von 5 Sternen

No documents 20 business days after filing

I used BetterLegal for the first time to file for an LLC in Delaware. At the time of filing they promised a return time of 3 business days. At the time of this review, they currently still say you will receive your documents within 3 business days of filing.

It has been 20 business days since I filed and I have still not received my documents. I do know BetterLegal at least filed with the state, which is why I'm giving 2 stars, but they have not been able to deliver on their promise of 3 days.

I will need to pay for a different agent now since I don't think I will ever receive my documents.

Very disappointed.

8. November 2022
Bewertung ohne vorherige Einladung

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