Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

UPDATE: my refunds were processed eventually, and the issue was resolved. Ordered from Beut in late July and asked to return three items on 31 July. Customer service replied promptly with r... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cool products, great prices, my new designer inspiration. I bought two gorgeous Kartell stools from Beut for my new kitchen and I couldn't be happier with them or the service I recieved. Sean went abo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Placed my first online order with Beut. Two weeks later(!), I was informed the item I ordered was unavailable. Not impressed. Beut offered alternative finishes and I made my choice. Unfortunately... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Compelled to write another 5 star review for Beut where I have recently ordered a few more items. I am very impressed with this company who have provided excellent customer service. They really do go... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. Haushaltswarengeschäft
  3. Tapetengeschäft

Informationen, die aus verschiedenen externen Quellen stammen

beut is a curated lifestyle store for “life’s (beut.) iful things”. We offer the best quality, design led furniture & homeware from around the globe.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(251)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The perfect product backed up with great service

Bought a handsome dressing table mirror which has arrived (super quickly!) and I love it. The perfect mid century modern aesthetic that I wanted. Customer service was great, I needed to get in touch as thought I’d ordered the wrong mirror in haste. Happy all round! Thanks :)

1. Mai 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Good morning Faye,

Thank you for your very kind feedback. We are so pleased that you love your mirror!

If there is anything we can do to help in the future, please do let us know.

Kindest Regards
Dixie

Bewertet mit 5 von 5 Sternen

Really happy with our wallpaper.

Really happy with our wallpaper and the service we received. We ordered a wallpaper mural, specifically sized for our wall. Stupidly, I put the measurements in wrong, but Dixie sent a mock up of the design before it went to print and my errors were rectified straight away. All queries were answered quickly, even at the weekend, and the order arrived perfectly and on time. Couldn’t be happier with our purchase.

1. Februar 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Good morning,

Thank you for your kind feedback.

If there is anything we can do in the future for you, please do let us know!

Kindest Regards
Dixie

Bewertet mit 5 von 5 Sternen

Excellent customer service with…

Excellent customer service with requested advice which was helpful and extremely speedy. Thank you. Highly recommend !

15. April 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Karen,

Thank you for your kind feedback. We are always happy to help in anyway that we can.

Please do let us know if there is anything else we can do in the future.

Kindest Regards
beut

Bewertet mit 5 von 5 Sternen

Excellent customer service and really…

Excellent customer service and really fast delivery . Everything ordered came well packed and I’m a delighted customer .

4. April 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Morning Loretta,

Thank you very much for your kind review. We are so pleased you are happy with our service.

Please do let us know if there is anything else that we can do.

Kindest Regards
beut

Bewertet mit 5 von 5 Sternen

Absolutely perfect,very happy customer

We ordered a made to measure mural for a makeover of a unit it looks amazing, with over 1000 people in 24hrs agreed on the online post all asking about the paper.
It does take a while for the order as it was made to measure and this understandably takes time ,the customer service was excellent checking measurements and keeping in touch with lead times.
Best thing I've bought in a long time off to measure more walls now.

21. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pleasant shopping with Beut.

I very much enjoyed my shopping experience with beut online. I purchased some pretty Ferm floral Christmas baubles on this occasion. They are good quality, and I would certainly recommend them to others. I must add that customer services were extremely helpful and swift to respond to my enquiries. Thanks very much Dixie and Team at Beut for that. It was much appreciated. My package arrived speedily. Just perfect!!

14. Jänner 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Good morning,

Thank you very much for your kind and positive feedback. It means a lot to us as a small family business.

We would love to see you again!!

Kindest Regards
beut

Bewertet mit 1 von 5 Sternen

Avoid

Placed an order on the 30th January, stating delivery would be 1-2 working days. Called them today, Friday 2nd February, to ask about an update. She said the item has not been dispatched yet, and will be leaving today. It's now 5.30pm and she never got back to me and I have not yet received a tracking number. I'd avoid buying here and will see if possible to cancel my order and buy the item from a company who can actually deliver.

2. Februar 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Jacob,

Hope you are very well.

We appreciate your feedback. Looking back at our system, I can see that my colleague made a note to ensure that your order was loaded onto our collection as a priority on Friday. It was explained to you, that unfortunately our courier missed a collection, which did delay your parcel and that every effort would be made to ensure that this left that day, which it did!

I can see that this did happen on Friday and was upgraded to a weekend delivery (now delivered). Normally parcels get delivered the next working day from despatch.

Once again, we thank you for your feedback and as a small business we are looking at ways that we can efficiently update our customers when transportation issues do occur.

I do hope you love your new Cabinet!

Many thanks
beut

Bewertet mit 5 von 5 Sternen

Great Customer Service

Great Customer Service
I made a mistake when ordering a birthday present online. Dixie from customer service was really helpful and put things straight immediately. And my daughter loved her nude salt'n'pepper set.

15. Jänner 2024
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Good morning Sandra,

Thank you for your kind feedback, as a small family business it is much appreciated.

We are so glad your daughter loves her new Bottle Grinders.

We hope to work with you again soon. Please do let us know if you should require any assistance in the future and we are always happy to help!

All the best,
beut

Bewertet mit 1 von 5 Sternen

Useless

Useless - order not posted - enquired - said they would get back to me - didn’t - enquired again and no response - useless and out of pocket

5. Jänner 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wish I had read reviews before…

Wish I had read reviews before ordering.

Placed order 1 Dec to arrive plenty of time for Xmas. Chased 11 Dec to be told only just received stock for one item, other item still not held in stock (website did not indicate not in stock - otherwise would have bought elsewhere!!!).

Beut had not bothered to get in touch with me to advise they are still waiting for stock etc.

Offered alternative product to the one we are waiting for - accepted and agreed with Beut on 12 Dec and advised it will be shipped. Got email notification it was actually shipped on the 14 Dec.

18 Dec chased again as still not received to be told the item has not actually shipped despite getting an email to say it had shipped.

Response on 19 Dec was it was being shipped (again!) on the 19 Dec and tracking number provided.

Checked tracking today (20 Dec) to get idea of expected delivery date. Courier advises they have not got the item and it remains sat at Beut!!!!

Another false promise.......

A further chaser to Beut customer support today, 20 Dec to see what on earth is going on.

Terrible customer service, terrible experience. Doubt this will arrive in time for Xmas - bearing in mind was ordered originally on the 1 Dec - you would think that is plenty of time.

Regret buying from this company - will never shop with them again

20. Dezember 2023
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Rob, Thank you for your feedback.

We always do our best to advertise lead times on our site as clearly as possible. This particular supplier is on a lead time of 2-3 weeks when items are out of our immediate stock. Unfortunately, as you mentioned the second item of your order did not arrive on the shipment, in which we offered some alternatives.

This was booked out with our supplier for collection once confirmed by yourself. Unfortunately, due to the busy period we have experienced a couple of missed collections. Despite chasing them, unfortunately this is out of our control, although in future we will take your feedback seriously and ensure that affected parties are kept updated in due course.

I have just checked your tracking and I can see that this is now in the delivery depot with the courier. This will reach you by Christmas.

Many thanks once again, beut

Bewertet mit 1 von 5 Sternen

Wish I'd read the bad reviews before...

Wish I'd read the bad reviews before...

Bought a lamp that came with an EU plug and no UK adapter. No mention that this was the case on the website. How can you sell lamps that can't be used in the UK without mentioning it?

Unresponsive when trying to get a free return and refund for being mislead.

Terrible company, please avoid.

18. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is terrible

This company is terrible
Put an order in they kept sending wrong measurements for the mural
Sent several emails and phoned but no reply to anything
Trying to get a refund

14. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Placed an order 2 months ago

Placed an order 2 months ago. Have not heard from the company despite several emails to customer services as well as the several attempts to get in touch via the phone number provided on the website. Left several voicemails but no one ever got back to me.

8. September 2023
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Irina

Hope you are well.

Please note that yourself and our customer service representative spoke earlier today regarding your order.

Our customer service representative apologised for missing your call when she called you back. We are a small family business with a very busy phone line of enquiries. We do try our best to get back to everyone as soon as we can.

A voicemail was also left by yourself to say that the email was bouncing back. Please can I check that the email customerservices@beut.co.uk was used? Again, we aim to respond to all email enquiries within 24 hours.

It was confirmed that your order had arrived with ourselves and this was being shipped today. You should have also now received some tracking.

Of course, any issues with the tracking or delivery itself, we will be happy to help as always.

Kindest Regards
beut

Bewertet mit 5 von 5 Sternen

Excellent service all the way!

Excellent service all the way! Great product range and easy to order online. Prompt reply to my query about expected delivery of wallpaper (an impatient decorator was waiting) Turned up exactly as promised and BEUT offered the most competitive pricing/delivery option too. Returns policy is great and I was fully supported in returning unused rolls. I would highly recommend them and will definitely look here first for any future projects.

23. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No reply from any Customer Service. No help whatsoever

I've ordered a number of expensive chairs over a month ago after being assured of fast delivery. I've tried contacting via email and telephone but can never get a reply. Upset and angry, will actively deter anyone from purchasing! Just want a reply!

17. Oktober 2023
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Tash,

I trust that you are well.

Unfortunately there has been no email received by customer services regarding an order of multiple chairs from your name, unless of course this email has come from a different name and that is what you are referring to.

We aim to respond to all email and telephone enquiries within 24 hours if not shorter. We are a small family business so try to get back to everyone as quick as we possibly can. All emails from the past 24 hours have also now been replied to.

Can I please check that our customer service email has been used correctly customerservices@beut.co.uk? If you can provide an order number to this email, we can get this looked into today for you.

Kindest Regards
beut

Bewertet mit 5 von 5 Sternen

Excellent service from the start We…

Excellent service from the start We were informed about expected delivery time & my chairs arrived very well packed-delighted!

28. September 2023
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Lynda,

Thank you very much for leaving such a lovely review. It is our pleasure and we are so pleased that you love the chairs.

If there is anything that we can help you with in the future please do not hesitate to get back in contact.

Kindest Regards,
beut

Bewertet mit 5 von 5 Sternen

First class service

From start to finish first class customer service. I was kept up to date with the progress of my order. The item I ordered is perfect. The delivery was spot on.

25. September 2023
Bewertung ohne vorherige Einladung
beut-Logo

Antwort von beut

Hi Val,

Thank you very much for leaving such wonderful feedback. We appreciate all feedback and are always striving to deliver the best customer service where we can.

We hope you get many years of happiness out of your product.

All the best,
beut

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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