bigbasket Bewertungen 

Don't depend on big basket , I had waited for $ days to deliver , why do they run this business if they cant serve the customer.

Very bad experience as the order placed is cancelled with there expertise of not planned delivery, still they are not paying the amount. I have raised complaint 6198446779, but no use , they are dumb guys don't know how to delivery when they given a schedule for me

Fake business. They will collect money from you but won't deliver the items giving XYZ reason.
Fake people. Poor customer service. Bad behaviour. One must not order with them

No counting of the selected items is done. Delivery people start unloading the items in full speed, like Cow's Grass Sacks. They do not even give customers a chance to ask then about the total no. of items.

.... Now, in the name of Covid, payment is being taken at the time of order by BigBasket, so that they do not come in to burden of payment after delivery. But, does that mean they will behave like this ?

..... as a result, already 2-3 times, Items were found Missing.

Pls be Alert & Save Ur time n Money ⚠️

These big basket people will cancel your order at the last moment without any reason, so order anything urgent through them

Toota hua saman mast pack karake dete hai

super convenient to shop with them. punctual delivery.
25% savings on an average. all products available at single stop so no need to go to different places to buy different items. saves me 4 to 5 hours in shopping every week and saves money also , as I hate to bargain with vendors.

Quick delivery at good prices. Recommended.

It's a scam. They offer products at good price to attract you then it suddenly go out of stock and then you have to buy them at high prices.

Bigbasket vegetables and fruits Quality is very very very very very very very very very very very worst. The management and delivery staff are behaving very worst. Items shortage, bad quality, pricing etc. Nobody Is taking any action eve after so many complaints -
MKF super market, Hyderabad

Bigbasket sends fruits and veggies in either raw unusable state or expired and rotten or very tiny in size.. i have complained many many times and still they have lackluster quality inspection policy for edible items. Never buy their non veg because they are always deep frozen. The potatoes are smaller than lemons. Beans are always rock hard. If i had the resource i will sue bigbasket.

This is the one and only worst app/website comparing to other groceries apps/websites

Due to covid situation i ordered vegetables and fruits from big basket. around 60 percent of the delivered veggies and fruits were rotten and i had to just throw them away. the remaining lot were not even fresh.
pathetic service. highly disappointed.will never buy from big basket nor recommend to others

The recent strategy of big Basket to make money is by asking customers to pay delivery charges twice. They will show products are available and while delivering , two or three items won't be delivered. They will say we will credit the amount and they do credit immediately to your wallet. But they will ask us to place a fresh order and they charge for that. Even during this lockdown days, such brilliant ideas are so surprising. It is better you guys go and do some robbery at ATMs and make money!!!

Bigbasket selling low quality rice in name of Miniket, also they are charging hire than market price.

Pulak Goswami
7044212854

A BIG disappointment. Appear unprepared to meet huge pandemic-driven demand. Yet to receive order placed 3 days ago.

Ontime delivery. Very good support team.

This is one stupid app where anyone can register with someone else's email ID. After a lot of struggle I got one user disassociated from my email ID and now again someone else has registered with my email ID. They don't have a basic sense of verifying the email ID.
Moreover, the customer support is one of the pathetic I have a every seen. They don't ever try to understand your issue :(

Mo

If you guys do not want to attract critical diseases then stay away from Big Basket Vegetables. I am a very regular buyer from Bigbasket for groceries and the main reason is buying fresh vegetables at home (which they claim and i assumed this is good during Lockdown i need not to go out).
But look what I am getting at least from my last 3-4 orders from Bigbasket. All vegetables get decomposed the very next day of purchase. Earlier i ignored it. This is happening so bad now and it is giving me chills what affect this veggies will have on anyones health. I have 1000 Rs got converted into trash by purchasing vegetables from Bigbasket.
Its an so uneasy feeling since last 2 days. Being a vegetable lover and i could not stop myself of writing this post today.
****Important*****
I got this order on 10th June late evening.
I clicked this picture on 12th June afternoon.
Vegetables were kept in required enviroment/fridge based on vegetable type.
From 5 capsicum only one survived.
All carrots are stinking and perished with Fungus
All the Pudina leafs turned Black from Green the very next days.
I could only upload 2 pictures here.
Take care guys

Hello Mr. Menon/Concern (if any),

My name is Pronoy Mitra and I was a delivery boy of Dhapa Hub Kolkata, my employee number is 5585. I am writting this to share an experience with you of 31st May 2020. I started my day from Table number 3 Dhapa Hub and out for delivery. There was an order of 5 Goranhata Lane in first slot along with some other order also. After reaching to the spot I consolidated the crates and marched for delivery. After reaching to the address I rang the door bell and after waiting for few minutes a lady came and opened the door. I entered through the main door of the house and asked the lady where to keep the items. Then she asked me can you leave the items to the first floor? Then I said no I can't, due to pandemeic (as the BigBasket's promise is- door step delivery not to the room or any interior part of the house), then she replied to drop the items to a corner. Before starting the delivery I again asked her to bring a bag to take the delivery as she was not having the same with her, on basis of that she replied that to bring a bag she again need to go to upstairs and she can't go for the same and asked me to drop the items there only. Then I started to deliver the items as per the invoice. Meanwhile her father came and asked her why she is taking the delivery at down stair? I should have dropped the items to the first floor, then she replied I refused to go upstair on the ground of virus issue. Then he started to shout on me and used some bad languages also by saying "eder sob bandrami ekhane"- means all monkey like activity here only.I said he can not use this languages to a delivery boy as I ready asked her daughter before starting the delivery then he said her daughter that she should have refused to take the delivery and returned the items and later he would have understand with the office. Then he again shouted on me saying you shut you mouth begger. Then I said him that before saying all this just try to understand the situation of the delivery boys there are many delivery boys who are highly educated and have hand of experience in their respective field they all lost their job due to corona. As an answer he said I do not want to hear all this stuffs, you just drop the items and get lost. After completing the delivery I left their place and immediately tried to call to the office (to Mr. Manas, Mr. Ratan) to inform all this, but both of their phone was busy and I moved for next delivery. After finishing the next delivery I again tried to call to the office but again it was busy. After some time I got call from Mr. Ratan Shaw and I described the entire incident. Then comes the most shocking part he said me as you have joined as a delivery boy you should be mentally prepared fo hear all this, if you are not ready to tolerate all this then no need to come to office from tomorrow. I asked Mr. Ratan as an do MBA I deserve to listen this kind of language from a customer? He replied you must be an MBA but if you have joined as a delivery boy you should be mentally prepared to listen all this without any cross answer to the customer.

Now my question to you is- should a delivery boy wheather an educated or less educated deserve this kind of behaviour from the customer and from their back office staffs? Are the delivery boys not human being? Does not they have any respect? Why they would hear this kind of language from customer as well from the back office? Is this the work culture of BIG BASKET?

Regards,
Pronoy Mitra
8010197977