Birch & Yarn Bewertungen 205

Fraudulent site.

Received an email 3 days after ordering advising that this is a scam website and orders are not fulfilled and staff not paid (as previous reviewers have stated).

A search of Companies House states that none of the Birch and Yarn companies employ staff which is suspicious for a website running a warehouse in Lincolnshire and a Company Director living in India!

Have reported via Bank and Klarna - be aware that payment agents such as Klarna will have paid 100% to the retailer so you will have to wait for non delivery (usually accepted as 7 days with no communication) before agents will place payments on hold as a possible fraud. Therefore important to notify your bank as well.

Filed a fraud report to Report Fraud under ref RF25120025561C

shocking company doesn’t even pay their staff, hence their crap customer service! no one works for free… awful person with false promises! avoid at all costs!

Emailed them about an item but never heard a peep back. Presumably a scam company.

Scammers. Avoid at all costs.

Don’t order from them!!!

Ordered from them: website now doesn’t exist. Taken money. Don’t respond to emails or calls!!

Got a confirmation email with tracking but tracks nothing. I then went to their instagram 24 hours before writing this review on trust pilot, my message went through and they were online. Woke up this morning to find that they’ve now deleted their instagram account.

This is a proper scam website, I don’t understand how they haven’t been taken down so far.
Received a purchase confirmation with tracking information that doesn’t track anything.
Needless to say nothing has arrived.
No phone number or to contact… emails not answered, chat initiations ignored.
A complete and utter SCAM.
AVOID AT ALL COST.

Still haven't received my goods and no correspondence when I emailed company

Scammers didn’t send anything purchased

Bargin of an order, customer service was great, emailed back within 24 hours

Fake fake fake

Robbing scammers

Not happy with service.

Haven’t received parcel or any update on when my parcel will be arriving.

Appalling customer service. Phone number goes straight to a mobile voicemail, form online filled in multiple times and no response, same for the email address too.

Product still not received even after waiting the delivery times stated.

So far I have not got any news of my order, and I got no reply to my email and phone calls.

Product not received.
No tracking information provided
Only automated responses
No response to phone messages
I don't think it is actually going to come.

Company do not respond to emails and voice messages. Ask you to track your delivery but give no tracking details or number to do so. Also ask you to track via an app SHOP which does not show anything. Have repeatedly tried to ring, email with no response.

Items ordered arrived as described. Items arrived a week later than advertised. No update provided when items were dispatched. 2 emails reeived about providing a review before the item arrived.

These were advertised as silk pyjamas but they are not natural silk, or at least the silk content is so low as to be negligible. They feel like viscose, nylon or acrylic. Do not believe the adverts. I believe this may be false advertising