Ordered a Birlea servile 6 chest of Drawers Came within 7 days choice of delivery day. On delivery day was updated along the way actually delivered exact time Guys were very polite and respectfu... Mehr ansehen
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Das sagen Bewerter
Ordered from here on line as seen product elsewhere much more expensive. Process worked as expected arranged delivery and it all happened seamlessly. Very deep drawers good quality lovely handles. Cam... Mehr ansehen
Unternehmen hat geantwortet
I purchased an oak wardrobe from Birlea which was delivered 14th April 26. Over the moon with my purchase. No chipboard, good heavy quality oak. Easy to follow instructions and put it together with... Mehr ansehen
Unternehmen hat geantwortet
Awful delivery & no communication I was meant to receive my furniture on 17th but no update on the tracking service all day. When i reached out to customer care chat bot told me to wait until 21st... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Möbelhersteller
- Bettenfachgeschäft
- Schlafzimmermöbelgeschäft
- Kindermöbelgeschäft
- Möbelgeschäft
- Hersteller
Vom Unternehmen geschrieben
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Kontaktinformationen
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Vereinigtes Königreich
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Hervorragend
3972 Bewertungen
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Das haben sich andere Leute angesehen
Arrived in prescribed window
Arrived in prescribed window. Very pleasant driver, Noah.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your kind review!
We’re really pleased to hear your delivery arrived within the expected window and that Noah made such a positive impression — we’ll be sure to pass your feedback on to the team.
Thanks again for choosing Birlea, and we hope you enjoy your purchase!
I am very disappointed
I am very disappointed. I’m very angry. I ordered this bed two weeks ago and was told it was going to arrive on the Tuesday. I dismantled my bed and waited took the day off work and waited all day for the bed to arrive to find out it didn’t turn up there was no way I could possibly contact anyone. It was very difficult to get hold of anyone so I’ve had to end up sleeping on the floor on a mattress with my baby. I have had to order a new bed elsewhere because I was told by the range that this bed was discontinued and no longer in stock but they still have a advertised on the website and we’re still happy to take my money. It’s very hard to get hold of someone to get a refund they were so quick to take my money but now I need a refund. I can’t get hold of anyone very very disgusted and a pool that I’m still sleeping after a week and a half on the floor with the baby as I’m now having to wait for a new bed to come.
I will never order from this place again and it’s very disgusting that there’s no telephone number to contact them directly. He shows that they’re hiding something.
Now, if you get this, I would like someone to contact me ASAP to discuss my refund
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
We’re really sorry to hear about your experience — this is certainly not the level of service we expect or aim to provide. We completely understand how frustrating and stressful this must have been, especially given the situation you’ve been left in.
In regard to the failed delivery, our transport team will be looking into this further as this is not the standard we expect. We also appreciate your comments around communication, as this is something we take very seriously.
I can see that our Customer Service team have looked into this for you and the refund should be processed. Please let us know if you require any further support.
Once again, we sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention.
Birlea dressing table
Instructions extremely difficult to read.
Few of the flatpeck units have got numbers which corresponds to the instructions and the rest dont have.
The unit itself once install very flimcy, very cheap.
The draw runners are extremely difficult to put in. I had to put the draw runners in first. Then, screwed the drawers into the runners.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks for your review.
We’re sorry to hear you found the instructions and assembly challenging, and that parts of your unit felt flimsy. Could you let us know which specific product you assembled? Our QC team would like to investigate this further to ensure it meets the high standards we expect.
We appreciate your feedback — it helps us improve both our instructions and the quality of our products.
good communication regarding delivery
good communication regarding delivery. good quality furniture, easy to assemble
17. März 2026
Antwort von Birlea Furniture
Thanks so much for your review!
We’re delighted to hear you had good communication regarding your delivery and that you found the furniture high quality and easy to assemble.
Wishing you many happy years with your new Birlea furniture!
Delivery on time and very quick from…
Delivery on time and very quick from time ordered carried it into the house no complaints
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your review!
We’re really pleased to hear your delivery arrived on time and was quick, and that everything was carried into the house smoothly.
Wishing you many happy moments with your new Birlea furniture!
Brilliant
Brilliant, delivered as agreed to an upstairs room 👍🙂
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your review!
We’re thrilled to hear your delivery went exactly as planned and made it up to your upstairs room. Our team always aims to make the process as smooth as possible.
Enjoy your new Birlea furniture!
Delivery was within the hour slot…
Delivery was within the hour slot given. Good communication throughout. Delivery guys helpful and polite
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks so much for your review!
We’re delighted to hear your delivery arrived within the scheduled time and that our team kept you informed throughout. It’s great to know the delivery team was helpful and polite too.
Wishing you many happy moments with your new Birlea furniture!
Jjlm
Hi
Just received my order from happy beds the picture
Is not like what has arrived it does not show central supports this is deceiving as I did not want this as I
Have to get a disabled transport trolly under the bed
I am very disapointed
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thanks for your review.
We’re very sorry to hear that your order isn’t as expected and that the central supports weren’t clear from the picture — we understand how important this is, especially with your specific needs. Could you please provide your order details so our team can look into this further? We want to make sure we find the best solution for you.
Your feedback is really important to us, and we’ll make sure it’s reviewed carefully to help prevent this in the future.
Good quality goods
Good quality goods, but NOT to assemble at home, even with an experienced accompanying tradesman!
Birlea statement of "45 minutes for 2 man Build" completely misguided as our experience of Self + Tradesman = 6 hours!!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback. We’re glad to hear you’re happy with the quality of the furniture. We’re sorry that the assembly took much longer than expected — we appreciate your comments and will pass them on to help improve the guidance we provide for assembly times in future.
Perfect console table.
Lovely piece of furniture, the solid drawer fronts, finger jointed drawers, screws to the back panel annd flawless finish all show it’s a quality piece.
12. März 2026
Antwort von Birlea Furniture
Thank you for your wonderful review! We’re delighted to hear you’re so pleased with the quality and finish of the furniture, and that the attention to detail really stood out.
Antwort von Birlea Furniture
Thank you for your review! We’re pleased to hear our team were friendly, helpful, and arrived on time.
Easy delivery
Easy delivery. Furniture in the garage waiting to be checked later.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your review! We’re glad to hear delivery was easy. We hope everything is perfect when you get a chance to check your furniture.
Amazing company to deal with
Amazing company to deal with, kept me updated with my order and delivery time slot. Katy and the driver (sorry didn't get his name) were very friendly, polite and helpful.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you so much for your kind words!
We’re really pleased to hear you had such a positive experience with both the ordering process and delivery. It’s great to know Katy and the driver made such a good impression – we’ll be sure to pass your feedback on to the team.
Thanks again for choosing Birlea!
Delivery was poor and saw item outside…
Delivery was poor and saw item outside front door being dropped on concrete path. Nothing appeared broken, However, item appears to not be level. Draw fixing on second drawer rotates.
Not very happy considering how much this cost.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback and for highlighting these issues. We’re really sorry to hear about the delivery experience — this is not the standard we expect. Our transport team will look into this further to ensure it doesn’t happen again.
Regarding the drawer and leveling issues, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.
The delivery person was great
The delivery person was great, I was on a work call and couldnt deal with the delivery so I asked him to just sort it and leave it to one side in the hallway, he did this with no bother and was very polite and helpful.
12. März 2026
Antwort von Birlea Furniture
Thank you for your feedback! We’re delighted to hear our delivery person was polite, helpful, and happy to accommodate your request — that’s exactly the service we aim to provide.
Comfortable bed good height …
Although flat pack my son managed to put my new bed together . It's the perfect height for me and the mattress is very comfortable . It contributes to a restful sleep. Thank you !
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback! We’re so pleased to hear your son was able to assemble your new bed and that the height and mattress are perfect for you.
It’s fantastic to know it’s contributing to restful nights of sleep!
Antwort von Birlea Furniture
Thank you for your feedback! We’re thrilled to hear you found our team professional and helpful, and that they went the extra mile — that’s exactly the service we aim to provide.
Beautiful product
Beautiful product, reasonable pricing and speedy delivery. Will definitely purchase again from Birtley Furniture.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback! We’re delighted to hear you’re happy with your product, found the pricing reasonable, and enjoyed a speedy delivery.
We look forward to welcoming you back for your next Birlea Furniture purchase!
Really polite
Really polite, helpful delivery drivers.
Furniture has gone together no problem and is of a good quality.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback! We’re delighted to hear our delivery drivers were polite and helpful, and that your furniture assembled easily and is of good quality.
Not sure I would buy again
Delivery itself was ok but getting a suitable delivery date was not a good experience. As for the furniture for what you paid the drawers are not the best to open
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Birlea Furniture
Thank you for your feedback. We’re sorry to hear that arranging a suitable delivery date wasn’t a smooth experience — our transport team will look into this further, as it’s not the standard we expect.
Regarding the drawers, could you please provide the product name or order details? Our quality control team will review this and advise on the best way to resolve it.
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