Lucky Casino | 250% bis zu €2000 + 200 FS Bewertungen 

why is there no error code when a slot fails? just try agian.

asked why my spins vanished and got a terms link, no anwser at all

A couple of times the dealer looked bored, checking their phone off-screen, or chatting too much with one player. Takes away from the experience.

Every time you contact support you have to fight through a dumb bot that doesn’t understand anything, before maybe getting a real person. When you’re stressed about money issues, that’s the last thing you want.

three payout emails, no reply!

Money went in instantly, obviously, but my withdrawal just sat there in 'pending' for almost 48 hours before anyone touched it. They know exactly which direction should be fast and which can wait.

spins credited, winnings capped at £8, a cap not shown on the promo page

White background plus bright neon colors is harsh at night. After half an hour my eyes feel tired. Dark mode is standard on so many sites now, but not here apparently.

Even when chat says “you are number 1 in queue” I waited over 10 minutes. By then I’d already cooled off and didn’t even want to ask my question anymore.

I will be even handed here because parts of this were fine. the bonus credited straight away, the tracker was easy to follow, and the support person who answered was patient. what was not fine was that nobody, in any of that, mentioned the £8 cap on winnings from the spins until i had already got to £74 and tried to keep it. that one number changes the whole offer and it was not on the page i claimed from.

Spent a wet sunday testing the low stake claim properly, spreadsheet open, because the marketing says hundreds of games from 5p. filtered to 5p. 22 titles. filtered to 10p and under. 61 titles. opened every one of the 61 in turn. 14 threw an error, 3 opened at a different minimum stake to the one advertised, and 2 were the same game under different names. so 42 of the 61 did what the filter said they would!

The app lobby shows 900 games and only about 40 actually open

asked for a seven day cool off on the wenesday and the confirmation said it would begin at once

logged in on the thursday out of habit

straight through, deposit screen and all

nothing started until the saturday

KYC pending, cashout frozen, day eight

the self exclusion form is on the site and it does what it says on this one account. what it does not do, and what nothing on the page mentions, is anything about the sister sites run off the same platform. found that out by signing into one of them a week later with the same email address and being let straight in to the cashier. asked support and was told exclusions are applied per brand. that is a decision they are entitled to make. it is not a decision anybody would guess from the page

third time the cashier has thrown a GENERIC ERROR on a card deposit.

five months, and the word that keeps coming up is SLOW. slow cashouts, slow document checks, slow replies, slow limit changes. the only quick thing on this casino is the deposit screen, and thats a choice somebody made.