I very much enjoy your morning and evening mushroom powders, I really like the taste. I am not that struck on the gummies although I like the taste I am just not certain they do anything. I like the c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Wonderful people, always have a great experience. Always very responsive to any question and have been amazing to deal with. Love the products!!! Have been using the mushroom powder for years, add... Mehr ansehen
Unternehmen hat geantwortet
This product is , for me, amazing. Stir into morning coffee & love the taste. Missed very much while on holiday ( should have taken the gummies) because I noticed the difference when started again .... Mehr ansehen
Unternehmen hat geantwortet
BlackGold Elixir has gotten me off coffee. I am incredibly sensitive to caffeine and needed an alternative. BlackGold gives me a lift in energy and focus without the shakes, and it feels more nourishi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blackgold was created to share the amazing health benefits of these special mushrooms with the world in a way that's as easy as having your morning cup of coffee, but with better benefits to help you feel great every day.
Kontaktinformationen
Unit 3 76 Westpoint Drive Hobsonville, 0618, Auckland, Neuseeland
- help@blackgoldelixir.com
- blackgoldelixir.com
4,2
Gut
682 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von BlackGold Elixir
Hi Jason,
We’re really sorry to hear about your experience and appreciate you sharing your feedback. We want to clarify that our Customer Service Team has reached out and offered a free return label for your order — at no point would we require you to pay for return shipping to receive a refund.
We’re committed to making things right and would love the opportunity to resolve this directly with you. Please respond to our Customer Service Team so we can ensure your experience is handled with clarity and satisfaction. Our hope is that we can address your concerns and perhaps improve your experience with us.
We genuinely regret any misunderstanding and appreciate the chance to provide full support, and we would be grateful if you’d consider revisiting the review once your concerns have been resolved.
— The BlackGold Elixir Team
Be careful of this company
Be careful of this company. The product itself is fine, but If you have an automatic monthly payment plan set up, make sure you keep every shred of evidence that you've paid, because if the product isn't sent, they claim to have no record of your details in their system.... Shifty as hell.
8. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BlackGold Elixir
Hi Merryn,
Thank you for taking the time to share your feedback, and I’m sincerely sorry for the frustration and confusion you’ve experienced. We completely understand how concerning this situation must have been, and we truly apologize for any inconvenience caused.
Please know that our Customer Service Team has already reached out to you to assist and resolve the issue as quickly as possible. Your patience and understanding while we work to make this right mean a lot to us.
Great product and customer service
I’ve been subscribing with them for years. They have great customer service, respond promptly to emails and handle any issues quickly.
25. November 2025
Antwort von BlackGold Elixir
Thanks so much for the kind words, C Kartika! 😊 We’re thrilled to hear you’ve been enjoying your subscription and that our team has been helpful along the way. It means a lot to us to have loyal supporters like you! 💛
Great communication
Great communication, with fast replies. They were able to fix my issues quickly without any stress on my end.
25. November 2025
Antwort von BlackGold Elixir
Hi Carlie,
Thank you so much for your kind words! 😊 We’re thrilled to hear we could help and make things stress-free for you. We really appreciate your support!
—The BlackGold Team
Healing power. Healing Power! My hubby is on a wellness journey and…
My hubby is on a wellness journey and knowing the healing power of mushrooms he looks forward to adding it to his coffee 2x a day. It makes a nice change from everything else being in a capsule or tablet 🙄🥳
13. November 2025
Antwort von BlackGold Elixir
Thanks so much for sharing, Sylvia! 🌿✨
We love hearing that your hubby is enjoying adding the Mushroom Elixir to his coffee — it’s such a simple way to boost wellness without the usual capsules or tablets. Here’s to many more happy, healthy coffee moments! ☕🍄
Antwort von BlackGold Elixir
Hi Milo,
Thank you so much for the kind words! 😊 We’re thrilled to hear you’re enjoying the Mushroom Elixir, and it means a lot that you noticed our team’s service.
Epic Products and Customer Service
The product is fantastic and has levelled out the symptoms I was experiencing. Chris' customer service skill are amazing, and the support received when I had questions is nothing short of amazing. You have my full trust and support, legends
4. November 2025
Antwort von BlackGold Elixir
Wow, thank you so much for the amazing feedback! 🙌 We’re stoked to hear the product’s been helping you and that you’ve had such a great experience with our team.
Your trust and support mean the world to us, and we’re so grateful to have you as part of the BlackGold community. You’re a legend, Sam! 💛🍄
Awesome service & easy to take
Awesome service & easy to take, ive been on this now for 3 years & wouldnt be without it.
23. Oktober 2025
Antwort von BlackGold Elixir
Thanks so much, Cole! 🙏
We really appreciate your amazing support over the past 3 years, that means the world to us! 💛 So glad to hear you’re still loving it and finding it easy to take. Here’s to many more years of mushroom magic! 🍄✨
Very nice kind people work together all…
Very nice kind people work together all at BlackGold. I very much appreciate their kindness. Thank you.
24. Oktober 2025
Antwort von BlackGold Elixir
Hi Michael! 💛
Thank you so much for the kind words, that really means a lot to our whole team! We’re so glad you’ve had a great experience with us. Appreciate you being part of the BlackGold community! 🍄✨
Poor customer service
I love the Organic Mushroom Elixir. I ordered 2 packets and paid $91.00.
I contacted your company as there was only 1 packet sent Another packet turned up 4-5 days later - no communication has been received-not great customer service- disappointed ☹️
19. September 2025
Antwort von BlackGold Elixir
Hi Julia!
We’re really sorry to hear about your recent experience, and we truly appreciate you sharing this feedback. You’re absolutely right, you should have received clear communication from us when the second packet was delayed, and we dropped the ball there. That’s not the standard of service we aim to provide.
We’re glad the second packet arrived safely, but we understand how the lack of updates would have been frustrating. Please know we’re tightening up our processes to make sure this doesn’t happen again.
Thank you for loving the Organic Mushroom Elixir and for giving us the chance to do better moving forward.
Excellent response and notifications
19. September 2025
Antwort von BlackGold Elixir
Hi Nicholas,
Thanks so much for the glowing 5-star review! 🌟 We’re really glad to hear that you’ve had an excellent experience with our responses and notifications, we always aim to keep things clear, quick, and helpful.
Appreciate your support heaps! 🙌
Always excellent service and fast…
Always excellent service and fast response, I had a few issues with my own computer skills but they fixed it for me and I continue my subscription with a great product
8. September 2025
Antwort von BlackGold Elixir
Hi Luke,
Thank you so much for the kind words! We’re really glad we could help smooth things out with your subscription and keep everything running seamlessly for you. Tech stuff can be tricky sometimes, but that’s what we’re here for 😊
We’re so happy you’re enjoying the product and sticking with us, it means a lot!
Amazing
These peeps are amazing. Customer service is fantastic! Shipping is super fast and my son and I absolutely love the mushroom gummies!
Highly recommend!!
3. September 2025
Antwort von BlackGold Elixir
Hi Rae,
This absolutely made our day, thank you so much for the kind words! 💛 We’re thrilled to hear that both you and your son are loving the mushroom gummies. And we really appreciate you noticing the fast shipping and support, our team works hard to make things smooth and easy.
Thanks again for the recommendation, it means the world to us! 🌿🍄
With gratitude,
The BlackGold Team
It's arrived and I love it.
I really loved these products and enjoyed getting my purchases brought to my door, now I have a problem. I purchased an order back in July 2/07/25 and was told it was on back order. Have sent multiple emails to company as I have never received it. They keep telling me it's on the way but still nothing. How much longer do I have to wait. Its been 2 months now..
Just a heads up on my order.
I have finally received it and I must say it's the best mushroom coffee I have ever had and believe me I've had few.
Also got the free gummies they sent me.
I myself are not keen on the gummies not just from blackgold, but from any product, everyone else would like them though.
So a big thank you for getting my product to me and I will be purchasing this again..
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von BlackGold Elixir
Hi Vicki!
First off, I want to sincerely apologize for the long wait on your Mushroom Coffee pre-order. We completely understand how frustrating this must be, especially since we originally planned the release for June.
Your Mushroom Coffee order was delivered on August 29, so it should be with you now. There were unexpected delays during shipment, but your order is on its way now. To make up for the inconvenience, we’ve included a free pack of gummies with your order. We really appreciate your patience and loyalty.
We’d love the chance to turn your experience around and hope you might consider updating your review to reflect your satisfaction. To show our thanks, we can also offer you a discount on your next order, and we promise there won’t be any delays next time.
Thanks again for sticking with us, we can’t wait for you to enjoy your coffee and gummies!
Iv loved every product so far
Iv loved every product so far. The only disappointment I have is I never received a pre order I made 4 months ago
2. Juni 2025
Blackgold continues to amaze!
Blackgold continues to amaze me. Each time that I have had some reason to notify them of a mistake in the order, they have responded immediately, courteously, with true care for keeping me a happy customer. They fixed the problems so fast! You should 100% buy from them!
16. August 2025
Bewertung ohne vorherige Einladung
I don't normally write reviews but…
I don't normally write reviews but these really are good for mental clarity and memory.
14. August 2025
Bewertung ohne vorherige Einladung
Authentic nutritional products
Nutritional products
Quick delivery
Great service
Excellent customer service
8. August 2025
Antwort von BlackGold Elixir
Hi Heather!
Thank you so much for the wonderful feedback! We’re thrilled to hear you’re happy with our products, speedy delivery, and service. Your support means the world to us!
Feel great and lighter
Product is outstanding
You feel great on so many levels
No jitters and clear mind
Easy to take
Great customer service and delivery
10+++++
Namaste 😇 🍀
7. August 2025
Antwort von BlackGold Elixir
Hi Antony!
Thank you so much for your amazing review and kind words!
We’re so glad to hear you’re feeling the benefits — clear mind, no jitters, and all the good vibes is exactly what we aim for.
It’s wonderful to know you’ve had a great experience with both our products and our team.
Namaste and gratitude right back to you
Antwort von BlackGold Elixir
Hi Shannon!
Thank you so much for the kind words and the 5-star review!
We’re beyond grateful for your support and so glad to hear you’re loving both the product and the team behind it. It means the world to us to know we're delivering quality all around. If there’s ever anything you need or want to share, we’re always here for you!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.