This is my second purchase from Blackmoor. Standard gooseberry and redcurrant in 2022, both excellent plants and doing well. As they were so good, I've now received and planted a James Grieve appl... Mehr ansehen
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Das sagen Bewerter
I am extremely pleased with the pear tree I bought from Blackmoor Nurseries. It is a lovely healthy tree, well packed in a pot inside a cardboard box. Arrived two days after purchase. They also sen... Mehr ansehen
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After having issues buying a Pink Lemonade Blueberry plant from other nurseries / sellers I decided to give Blackmoor a chance due to their good reputation. Well it seems they live up to said rep... Mehr ansehen
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Plants were well packed in great condition when they arrived, ive never seen plants so healthy come by delivery. Good coms via email with speedy delivery. Would use again without question, will be sor... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.
Kontaktinformationen
Blackmoor Estate, GU33 6BS, Liss, Vereinigtes Königreich
- 01420 473576
- sales@blackmoor.co.uk
- blackmoor.co.uk
4,8
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Wrong plums, bad customer service
Bought a Herman's plum tree which went on to produce yellow cooking plums not the lovely purple Herman's as expected. After a lot of "we don't grow/sell yellow plum trees" and "it's not our fault" they eventually agree to replace the tree. The replacement tree has the gone on to produce the same yellow fruits. Blackmoor, despite evidence of these two trees sold by them producing yellow fruit, have been unwilling to accept responsibility. They are unable to supply the correct tree and have offered a refund for the original price of a tree.This does not cover the cost of a replacement tree from elsewhere nor does it reflect the time and effort take in planting and looking after these trees.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Blackmoor Nurseries
Hi Stephen,
Thank you for getting in touch and sharing your experience with us. I understand your frustration with the situation involving the Herman's plum tree, and I appreciate your patience throughout this process.
I want to clarify that we have offered a full refund for the original price of the tree. While I understand that this may not cover the cost of a replacement tree from another source or the time and effort you have invested in caring for these trees, we hope this gesture demonstrates our commitment to addressing your concerns.
If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure a satisfactory resolution.
Best regards,
Jon Munday
Customer Service Email sent 23rd January 2026
Thank you for your email and for bringing this issue to our attention once again.
We sincerely apologize for the inconvenience and confusion this has caused you and your customer. We understand how frustrating it must be to receive incorrect fruit trees, especially after having experienced the same issue twice.
Regarding the yellow plums, I must clarify that we have not stocked a yellow plum variety for over 25 years. We produce around 50 Herman Plum trees each year, and we have not received any feedback indicating that the fruit produced is yellow. This situation is indeed puzzling.
We will investigate further to identify the source of the discrepancy. In the meantime, if you have any additional information or documentation that could help us in our investigation, please feel free to share it with us.
Once again, we apologize for any inconvenience this has caused you and your customer.
Thank you for your understanding and cooperation.
Blackmoor Customer Service Team
First time I used this company for my…
First time I used this company for my plant. Strong and healthy and well packaged
14. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Glynis,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the quality of the plants and the timely delivery. Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
Antwort von Blackmoor Nurseries
Hi Patricia,
It’s wonderful to hear that your order arrived promptly and the courier driver was pleasant to you.
Wishing you a fruitful gardening experience!
Best wishes,
Jon
Antwort von Blackmoor Nurseries
Hi Barry,
Thank you so much for your lovely feedback! It’s wonderful to hear that your order arrived promptly and that you are pleased with the quality of our service. We take great pride in ensuring our products are in excellent condition when they reach you.
Wishing you fruitful gardening experience!
Best regards,
Jon
Prompt despatch of order.Good…
Prompt despatch of order.Good information re delivery and beautiful apple tree and blackcurrants. Everything in excellent condition and looking really fresh.
29. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Barbara,
Thank you so much for your lovely feedback! It’s wonderful to hear that your order arrived promptly and that you are pleased with the quality of your apple tree and blackcurrants. We take great pride in ensuring our products are in excellent condition and as fresh as possible when they reach you.
Wishing you a bountiful and fruitful gardening experience!
Best wishes,
Jon
great advice in advance
great advice in advance, and you carefully held back delivery until I needed my tree. Thank you for sterling service
28. Jänner 2026
Antwort von Blackmoor Nurseries
Hello Michaela,
Thank you so much for your kind words! We are delighted to hear that your experience with Blackmoor was perfect and that our team was able to provide you with great advice and timely delivery of your tree. Your satisfaction is our top priority, and it means the world to us that we could meet your expectations.
If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We are always here to help and ensure that you continue to have a fantastic experience with us.
Best wishes,
Jon Munday
Great plants & perfectly packed
28. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Anne,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the quality of the plants and the timely delivery. Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
Good quality plants and timely delivery
The plants were delivered on time and in good condition.
8. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Julie,
Thank you for taking the time to leave a review! I am delighted to hear that you were pleased with the quality of the plants and the timely delivery. Your feedback is greatly appreciated and helps us ensure we continue to provide the best service possible.
Best wishes,
Jon
Prompt service and high quality trees
I ordered a damson bush which arrived in excellent condition a couple of days later. It's now planted so we'll see. Blackmoor Nurseries have also been great with previous purchases when they organised delivery on the date I requested.
26. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Michael,
Thank you so much for taking the time to leave such a glowing 5-star review for Blackmoor Nursery! I'm delighted to hear that your damson bush arrived in excellent condition and is now happily planted. Your positive feedback means a lot to us and is greatly appreciated.
It's wonderful to know that you've had great experiences with your previous purchases as well, especially with the delivery arrangements. Our team always strives to meet our customers' needs, and it's heartening to hear that we've managed to do that for you.
Thanks again for your support and kind words. We look forward to serving you again in the future.
Best wishes,
Jon
really good plants
really good plants. delivered promptly this time and in good condition. thank you
8. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Jocelyn,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon
Antwort von Blackmoor Nurseries
Hi Anna,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon
My plants weren't packaged very well…
My plants weren't packaged very well and I received a box of compost to rescue the plants from. Having sent a lot of plants in my time, there are plenty of ways to package them to stop this happening. Any leaf growth the plant had wae damaged.
Also, I wouldn't have known the root ball wasn't the pot size. The plants would have fitted in half the size pots. And we pay for the pot size. I am used to buying commercially and no nursery would do this to a professional. However plenty of retail nurseries pull this trick.
Customer service didn't seem to care much. Blamed delivery company. Told to wait to spring to see if plants survive and contact them at that point.
Hmmm
Thanks for your reply but I was told they were posted up a year prior and not just in the autumn
8. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Jess,
I hope you are doing well. I wanted to reach out personally to express my sincere apologies for the disappointing experience you've had with our nursery.
It is disheartening to hear that the packaging of your plants was not up to the mark. The Wasabi plants were potted on in the Autumn and as you know they make their new root growth in the spring. I take on board you comments and will add some text to any product in future to say something like "Recently Potted On"
Your feedback is invaluable to us, and we take it seriously. We will be investigating the packaging process to ensure that improvements are made and that such incidents are minimized in the future.
Thank you for bringing these matters to our attention. We genuinely appreciate your understanding and patience. Please feel free to reach out to us if these two plants fail to thrive in the spring.
Best wishes,
Jon Munday
Antwort von Blackmoor Nurseries
Hi Steven,
I truly appreciate you taking the time to leave a 4-star review for Blackmoor! It's fantastic to hear that everything went well with the tree despite the dispatch delay caused by the cold weather. We will only dispatch Bare Root trees when the conditions are right.
Thank you once again for your feedback, and please feel free to reach out if you have any further comments or questions.
Best wishes,
Jon
quality unusual apple tree
quality unusual apple tree, well packed, now growing on allotment
13. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Mr Slatcher,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon
Antwort von Blackmoor Nurseries
Hi William,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon
Antwort von Blackmoor Nurseries
Hi,
Thank you for taking the time to rate our Nursery with a 5 star review.
Best wishes
Jon
This company came highly recommended to…
This company came highly recommended to me and my experience justified this. Excellent in all aspects from the specialised information provided on the website to the ease of ordering, all communication and delivery. The trees are in first class condition and arrived very well packed. This is a very good company and I felt my orders were good hands. I have ordered twice now and on both occasions they have been brilliant.
12. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Karen,
Thank you so much for your wonderful feedback! It truly means a lot to hear that your experience with our company has been excellent in every aspect, from the detailed information on the website to the ease of ordering and the communication throughout the process. I'm thrilled to know that the trees arrived in top-notch condition and well-packed. Your confidence in our Nursery and our service is greatly appreciated. Thanks again for sharing your thoughts!
Best wishes,
Jon
So far so good
So far so good.
I am blind and found choosing a nursery and then the actual fruit trees challenging.
I discussed my phone order with a very helpful lady called Ann. She advised and supported really well.
The communication around my order was excellent and my trees were delivered last week.
Apart from two of the tree branches protruding from the box, I was pleased with purchase. I planted them all within 24 hours as instructed and now await the spring.
12. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Phil,
Thank you for your 5 star review! I'm glad to hear that Ann was able to assist you with your order and that the communication was excellent. It's great that you received your trees and managed to plant them within the advised 24 hours. I'm sorry to hear about the branches protruding from the box, but it sounds like everything else went smoothly.
Wishing you all the best for the spring! Let us know if you need any further assistance.
Thanks again,
Jon
Great value fast delivery would highly…
Great value fast delivery would highly recommend
12. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Neil,
Thank you so much for your kind words and feedback! I'm absolutely thrilled to hear that you found the plants to be of great value and that the delivery was exceptionally fast. It's always wonderful to receive such positive recommendations, and I'm delighted that our nursery met your expectations.
If you have any more feedback or need any further assistance in the future, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to help with anything you need.
Many thanks,
Jon
Great!
Stalled delivery til after new year as requested, then stalled again due to freezing weather as I had hoped then delivered fantastic specimen on the day, well done eveyone!
12. Jänner 2026
Antwort von Blackmoor Nurseries
Hi Jonathan,
Thank you for your 5 star review.
Best wishes
Jon
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