I placed an order and within days the items were delivered to my door. They were well packed in boxes suitable for their size and strong enough to protect them from the rigours of the uk delivery sy... Mehr ansehen
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Das sagen Bewerter
Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the... Mehr ansehen
Ordered 2 santoku knives, one came in fine condition, but another is missing save for the product sleeve. I've contacted and simultaneously been ignored by the After Service team. Be wary when pur... Mehr ansehen
The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Blackmoor is the leading manufacturer of the very best kitchenware products, all of which will inspire the everyday home cook. The Blackmoor kitchenware range has been designed for everyone, and combines practicality with style, ensuring zero limitations to the delicious meals you can prepare for your friends and family in the kitchen. Here at Blackmoor, you will find everything you need from frying pans to baking trays, and from knife sets to chopping boards. Shop the whole range to get what you need today.
Kontaktinformationen
Benross House, Goodlass Road, L24 9HJ, Liverpool, Vereinigtes Königreich
- +44(0)151 448 1200
- afterservice@blackmoorhome.co.uk
- blackmoorhome.co.uk
Bittet Kunden um Bewertungen
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Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Great items!
I placed an order and within days the items were delivered to my door. They were well packed in boxes suitable for their size and strong enough to protect them from the rigours of the uk delivery system!
The items; a coffee percolator and coffee grinder; are really good quality and design. Coffee making is a very pleasant and calming process at last, and the coffee tasts great.
Thank you. Will definitely recommend and use again should I need to.
Excellnt --Recieved item next day
Excellnt --Recieved item next day, and good comunication
Very satisfied
Very easy to find what I wanted and the price was very competitive for a good quality product. Delivery was very quick.
Easy purchase and delivery system made…
Easy purchase and delivery system made this a great shop !
The item I needed was for sale on your…
The item I needed was for sale on your site. I had been looking for a while. I also found the price very reasonable
The price is right
fast secure delivery, well packed and protected and the price is right
excellent customer service
Robyn at Blackmoor/Benross has been brilliant. I accidentally damaged the lid on my food processor, rendering it useless as the unit would not work without one slotted in place. Robyn speedily located the spare part and dispatched in double quick time.
That's great customer service!
Thanks once again.
The packaging needs improvement
It's a nice product but the biggest issue I have is the internal packaging, it's pants. The packaging is so thin the two pans knock about each other, and they get damaged. Not enough that you can't use them but enough they don't great with the chipped out the side of them.
The product was good. The packaging was rubbish.
Breadbin and caddys
Refunded but the messing and time it took to sort out was just awful communication was not that good. Although they did communicate it took days for them to respond which is pretty frustrating.
Very good price, best I could find and quick delivery
Very good price and quick delivery
Wonderful product pans are great easy…
Wonderful product pans are great easy clean, cooks well, hope they keep making the design of Nuevo very lovely, many thanks
Awful packaging, delivery and poor customer service
The pans looked absolutely fabulous online, however the delivery was terrible for the price I paid. The pans were ‘thrown in several boxes and by the time they got to me the were bent and battered, the box was all torn and there was nothing to stop them from banging around inside the box. Tried calling no one answers the phone. I emailed and complained and asked them to replace just the bent pans and they resent the whole order which I don’t have to return! Ended up with mixed feelings about the whole process.
Excellent Customer Services Response
Best way to judge a company is when things go wrong and you need customer services. EVRI delivered my pizza oven damaged. Blackmore Home responded within 1 working day and delivered a replacement the next day and arranged a collection of the broken item at my convenience. I read the negative reviews on here after I had a problem and was dreading the experience, so I was very pleased by the outcome. Goes to show that either (a) you can’t trust reviewers or (b) companies learn from reviews. Either way I’m happy to leave 5*
Arrived well packed the Expresso maker…
Arrived well packed the Expresso maker and very quickly very pleased with the service i received first time using this company 😀
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