Blondies Kitchen Bewertungen 

183
•
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Don’t ever use this business if you can call it that . I made a mistake with date delivery and have sent messages and e mails to no avail . They are disgusting . How they can run a business is beyond... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Blondies never disappoints. Everything arrived right on time for Valentine’s Day and was fresh, indulgent and beautifully presented. The Cookie Dough Truffles are unreal!!! and the Strawberry Dates... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ordering a cookie to be delivered in a heatwave isn’t great but the Blondies Team contacted me to get if I could delay my order to coincide with slightly cooler temperatures. I agreed, and it was comp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went from panic, to relief, to delight. I’d left it late to order something for my son’s party and Blondies Cookies was the only place I could find offering guaranteed delivery for Saturday morning.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bäckerei
  2. auch in
  3. Keksgeschäft
  4. Tortenbäckerei

Vom Unternehmen geschrieben

THE UK'S FIRST & ONLY MILK AND COOKIE BAR. Freshly baked cookies, cookie dough, cookie cups cakes available for next day delivery online and at our flagship stores. All of our cookies are hand rolled, finished and baked fresh daily. Unlike other large chains, we are a small batch bakery using quality ingredients including pure butter, unrefined sugar, Cotswold flour and free range eggs. We individually roll each cookie dough ball and weigh every chocolate chip (amongst other toppings) into our cookies for perfect eating every time. Our flavours change seasonally and we love coming up with new cookie twists.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

183 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(183)

29 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I have none mail no contact I need to change order and change date your answer is same to all I am truly disgusted

Don’t ever use this business if you can call it that . I made a mistake with date delivery and have sent messages and e mails to no avail . They are disgusting . How they can run a business is beyond me so think twice Liz Caplan

24. Oktober 2026
Bewertung ohne vorherige Einladung
Blondies Kitchen-Logo

Antwort von Blondies Kitchen

Hi Liz. I'm so sorry this is your experience with us, i can assure you as the co-founder, we are absolutely a business which has been running for 10 years and go above and beyond for our customers wherever we can.
Our inbox isn't monitored on weekends but your emails have been picked up and you have been replied to for your address change.
We hope you understand and we look forward to baking for you. Chelsie

Bewertet mit 5 von 5 Sternen

Amazing cookies

Ordered a cookie for my son's birthday, it arrived decorated perfectly and tasted amazing!!

21. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Katie, thank you so much for your feedback it means the world to us. We can't wait to bake for you for any future occasions soon.
Thank you, Chelsie

Bewertet mit 5 von 5 Sternen

Second order from Blondies

Second order from Blondies. Just as yummy as before and always packaged well.

16. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Thank you so much for your lovely feedback it means so much to us. We look forward to baking for you again soon, Chelsie

Bewertet mit 1 von 5 Sternen

sickly, sugary , expensive

the make your own cookie dough pot becomes overwhelmingly sweet and tastes almost entirely of sugar after a couple of bites and every bite is just crunching like sugar in my mouth.

It’s also advertised as starting from £4.75, but with a few toppings (which are about £1 each), the price can easily end up around £9 once you have got all the toppings you want.

25. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

made me feel sick

Really disappointed with the cookie dough. It was extremely sugary and honestly felt very overpriced for what you get. Me and my cousin both had some and it ended up making us feel really sick afterwards. It was just far too sweet and heavy, and unfortunately neither of us enjoyed it. Definitely wouldn’t buy it again. if i was to get it again i’d share one with someone else

25. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I was very disappointed with the…

I was very disappointed with the service and how my complaint was handled.

I ordered six personalised brownies three weeks in advance for a friend’s birthday, but despite a DPD dispatch notification, they never arrived, missing the occasion entirely.

After several emails, Isabella first offered a goodwill cookie, then changed to only refunding delivery of £4.50. Given I spent £32.99, this felt inadequate, so I requested a full refund and bought a gift from The White Company instead.

Very disappointing customer service and not how I would expect a business to operate.

7. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Natalie,
I am so sorry to hear the above. We work so hard to rectify any errors made on behalf of our courier partner. We would have absolutely honoured a resend for you, or the refund but please email me directly if you'd like to discuss this further at chelsie@blondieskitchen.co.uk.
Thank you,
Chelsie

Bewertet mit 5 von 5 Sternen

Delicious

Easy to order. Delivered on time. A bit pricey, but absolutely delicious bake at home cookies. Worthy for a treat! Looking forward to visiting the store in the summer.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Thank you so much for your lovely words Joanne, it means the world to us! We can't wait to bake for you again soon, Chelsie

Bewertet mit 1 von 5 Sternen

Terrible customer service from Isabella

Unfortunately the cookie dough filled
Medjool dates didn’t have any cookie dough and I purchased six of them. This has never been the case before however when I contacted the company directly I got a response from Isabella just saying that they will let the kitchen know and they are not making it anymore due to the hot weather…not very helpful! So what about the money I sent on them and didn’t get what I paid for…

Disappointing service after buying their products for years now!

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Donya, we are so sorry to hear this. Please email myself chelsie@blondieskitchen.co.uk with any photo evidence and i will ensure we rectify this for you asap.
Look forward to hearing from you soon, Chelsie.

Bewertet mit 5 von 5 Sternen

Cancel birthday cakes, I only ever want cookies!

Ordering a cookie to be delivered in a heatwave isn’t great but the Blondies Team contacted me to get if I could delay my order to coincide with slightly cooler temperatures. I agreed, and it was completely worth the wait! The birthday cookie was huge, looked great and tasted insanely good! Our whole family have sworn off birthday cakes, it’s giant cookies from now on!

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Thank you so much for this feedback, it really means the world to us! We can't wait to bake for you again soon, Chelsie

Bewertet mit 5 von 5 Sternen

Cake & Sip event is a must

I took part in a cake and sip event in April in total their was 9 of us booked in I went on my own and was warmly welcomed the whole experience was amazing couldn’t ask for a better night out and on the plus you got to take the cake home that you decorated, which went down a treat with my mom and her neighbour. 100% will be booking again.

23. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

These vegan cookies are divine

These vegan cookies are divine! I must give a warning: they are highly addictive! Once you start eating it’s difficult to stop.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Eva, thank you so much for your lovely feedback, it means the world to us. We can't wait to bake for you again soon, Chelsie

Bewertet mit 5 von 5 Sternen

Birthday Cookie

I ordered a large birthday cookie for my little boy, it was delicious! Delivered on time and in prefect condition, thank you so much.

22. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

We are so pleased you enjoyed the cookie :) We hope your little boy had a great Birthday! x

Bewertet mit 3 von 5 Sternen

Not worth the money

Okay tasting but very pricey for what it is. Came quick but wouldn’t order again

13. März 2026
Bewertung ohne vorherige Einladung
Blondies Kitchen-Logo

Antwort von Blondies Kitchen

Hi Vanessa,

Thanks for your feedback, it's so important to us. We're really disappointed to hear you didn't feel our products were worth the money.
We hand make and bake every item, using organic flour, unrefined sugars, free range UK eggs, pure butter and Belgian chocolate in the base of every dough. This contributes to the cost of the product and we would hope this would be delicious!
If you have any further feedback which can help us do better, or investigate further, we'd be grateful if you email us at info@blondieskitchen.co.uk.
Thank you,
Chelsie

Bewertet mit 5 von 5 Sternen

Ready to Bake Cookie Dough Roll- Red Velvet & White Choc Chunk

Absolutely delicious, everyone loved the cookies. Love that you can get ready to bake and great delivery, totally recommend 5 stars. Will be ordering again.

15. März 2026
Bewertung ohne vorherige Einladung
Blondies Kitchen-Logo

Antwort von Blondies Kitchen

Hi Anita,
Thank you so much for your lovely feedback it means so much to us!
We can't wait to bake for you again soon,
Chelsie

Bewertet mit 2 von 5 Sternen

I received their valentines day cookie…

I received their valentines day cookie which looked really nice but I was very disappointed in the quality as the cookie didn’t taste fresh and wasn’t enjoyable.

13. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Lewis, we're so sorry to hear the cookie quality wasn't enjoyable for you! We assure you we bake fresh and dispatch on the same day so the cookie arrives with customers within 24 hours of coming out our ovens and being hand finished.
We use premium ingredients including organic flour, free range eggs, pure butter and unrefined sugar in the base of every dough, along with Belgian chocolate.
Please email us at info@blondieskitchen.co.uk with any further details and images if you'd like us to investigate this further.
Thank you for taking the time to provide feedback, Chelsie

Bewertet mit 2 von 5 Sternen

Very expensive for a pretty average…

Very expensive for a pretty average cookie, disappointed they don’t live up to the hype.
Nice packaging though

14. Februar 2026
Bewertung ohne vorherige Einladung
Blondies Kitchen-Logo

Antwort von Blondies Kitchen

Hi Fran, thanks for your feedback we're so disappointed to hear this! We bake our cookies fresh with the best quality ingredients and a lot of love so if you'd share more detail to info@blondieskitchen.co.uk with what you purchased and the relevant feedback/photos we'd want to investigate further. All constructive feedback is always welcome. Thank you, Chelsie

Bewertet mit 5 von 5 Sternen

Quality Smile Inducing Cookies

I bought the 50+ Chocolate Cookies which was a Valentines surprise for my 81yr old Mum. They arrived in the morning and my Mum took a bite and immediately the biggest smile emerged she said they taste like they have been made with Love ❤️ Thank you Chelsie and Kristelle for making Valentines Day so special for my Mum. Mind you I may need to reorder some more...There's no way my Mum is sharing her box..

14. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Hi Maneeta,
Thank you so much for your feedback it really means the world to us! We can't wait to bake for you or your Mum again soon, Chelsie

Bewertet mit 5 von 5 Sternen

Incredibly tasty

Incredibly tasty, brilliant delivery and would highly recommend!

15. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Blondies Kitchen

Thank you so much for your lovely feedback! We can't wait to bake for you again soon, Chelsie

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