Bluwayautotransport Bewertungen 

!! SCAM !! Please trust your intuition and never do business with these guys. I would bet they are not located in California, and are likely not even a real company. I was scammed $400 from them for deposits on two vehicles they promised to ship across the country the next day. They quoted me a price, and said they would be picked up the next day. I needed to pay a deposit of $200 per vehicle, and the rest in cash upon delivery directly to the driver. I paid the $400, and sure enough the next day the drivers truck broke down. They recycle the same pictures of a broken down truck and likely sent it to me, and 10 other customers that day. Was told it would be picked up the next business day, and if it wasn't, my $400 would be refunded no questions asked. Next business day comes and you guessed it ... no update or pick up. Upon calling them to get my refund, I was told it is no longer possible. They since then have informed me that the price has tripled to get these vehicles shipped. I found a real company to ship the vehicles no problem. PLEASE learn from my $400 loss mistake and never do business with these scam artists - they will over promise and communicate effectively before your deposit is paid, but after that, they no longer care about you.

Typical bait and switch. We have the best price, access to the best drivers, we can easily move all three vehicles for your business. Just pay the deposit and the quote is guaranteed. But that isn't what happened. They quoted us a price and we paid the deposit then they told us the driver needed 30% more or he wouldn't pick up the vehicles from the dealership. And oh by the way if you cancel now that we have assigned a driver you have to pay the full requested price. They were so quick to call and respond till they got our deposit, then it was crickets. I wish I would have seen the Trust Pilot reviews before selecting this company. The driver who picked up the cars was in no way connected to the Broker and his part of the service was incredible. Ironically if they had bid the price in advance we would have been happy with it. But to get one price and get approval from our bosses to do it then poof another price. Quotes mean nothing. Customer Service means nothing.
Below is an excerpt from the National Consumer Complaint Database:

Bluway Auto Transport — Broker Complaints and Verification
Bluway Auto Transport LLC (MC 1795327, USDOT 04528500) is an active FMCSA authorized freight broker based in Stockton, California, but has a poor Trust Score and no bond on file, raising red flags for some carriers.
Broker Authority & Compliance
• FMCSA Status: Active broker authority, allowing it to arrange transportation of freight transportationrecovery.com.
• Location: 10042 Talung Dr, Stockton, CA 95219 transportationrecovery.com.
• Process Agent: Not on file — required for legal representation in each state where the broker operates
• Bond Status: No $75,000 surety bond or trust fund listed; brokers are legally required to maintain this to protect carriers from nonpayment
• Trust Score: F (0/95) on FMCSA SAFER, indicating serious red flags and not being recommended
Customer Complaints
• Trustpilot Reviews: 40 reviews, average 3.2 stars.
• Positive: Some customers report straightforward booking, responsive service, and safe delivery Trustpilot.
• Negative: Multiple complaints about missed pickup dates, changing quotes, and lack of communication Trustpilot.
• Common Issues:
• Failure to show for scheduled pickups despite prior agreement Trustpilot.
• Changing rates or quotes without explanation Trustpilot.
• Delays and lack of follow up communication Trustpilot.
How to Verify & File a Complaint
• FMCSA SAFER: Search MC 1795327 or USDOT 04528500 to confirm active authority, bond status, and any revocations transportationrecovery.com.
• National Consumer Complaint Database (NCCDB): File a complaint if you experienced unsafe or unfair practices. FMCSA will notify you of the status NCCDB - National Consumer Complaint Database.
• Contact FMCSA: For questions or to report issues, call 1 888 DOT SAFT (1 888 368 7238) NCCDB - National Consumer Complaint Database.
Key Takeaways
• Legally Active: Bluway Auto Transport is authorized to broker loads, but missing bond and low Trust Score are significant concerns.
• Customer Feedback: Mixed — some positive experiences, but recurring complaints about reliability and communication.
• Best Practice: If you work with them, verify bond status, document all agreements, and monitor payment terms. If issues arise, file a complaint with FMCSA or NCCDB to escalate the matter.
If you need to report a specific incident, you can submit it directly to the FMCSA National Consumer Complaint Database National Consumer Complaint Database.

Thank You Vanessa for help me transport my car very quick.

If you want great service look no further Bluway will take care of you I would give them 10 ⭐️ if I could ,please I encourage anyone who wants to get their vehicle ship reach out I was so pleased by the service that I shared the company info on my social media platform and to friends and family don’t go through the theses other companies that only want your money and don’t provide great customer service,You will get it all in one with Bluway ….DON’T WASTE TIME BOOK NOW 🚙 🚗 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!

Run the other way. I was lied to throughout the process of having a truck transported. promised pick up dates ,lies about transporters , changing the $ multiple times. Save yourself the disappointment and do not do business with this outfit

Bluway Auto Transport provided an outstanding experience from start to finish. I was initially nervous about shipping my vehicle because I had never used an auto transport company before, but their team made the entire process easy, smooth, and stress-free.
The staff was very professional, knowledgeable, and responsive throughout the shipment. They explained everything clearly, provided realistic timelines, and stayed in touch with me during every stage of the transport. I really appreciated their honesty and transparency regarding pricing and scheduling, which made me feel comfortable and confident working with them.
The driver arrived on time for pickup, handled the vehicle carefully, and delivered it safely without any issues. The communication throughout the transport was excellent, and I always felt informed about the status of my shipment.
What stood out the most was their dedication to customer service. Anytime I had a question, they responded quickly and professionally. It's rare to find a company that genuinely cares about its customers and works hard to provide quality service.
I highly recommend Bluway Auto Transport to anyone needing reliable vehicle shipping services. They are professional, dependable, and truly committed to making the transport process as smooth as possible.

This company appears to engage in deceptive practices. They routinely accept customer deposits and then provide repeated excuses for delays, such as claiming the truck driver is unavailable, the truck has broken down, or they need more time to secure another vehicle for pickup. Despite these promises, the vehicles are rarely transported as agreed.
Customers report that deposits are taken but never refunded, with the company offering only vague or fabricated reasons. The representatives often use names that sound fictitious, and the operation does not appear to be legitimately based in the United States. Staff are frequently “on break,” unavailable, or claim that the finance manager is not in and will call back later calls that never come.
This pattern of behavior suggests a systematic issue rather than isolated problems. I strongly recommend that affected customers document all communications, file formal complaints with their state Attorney General’s office, and consider pursuing legal action for recovery of deposits and any additional losses. They are liars and lie and claim they never receive any I formation of payment of the people and keep your money.. it’s clear that you guys are liars and thieves and have been reported. Good luck

UPDATE: GET YOUR MONEY BACK IN 24 HOURS

So after a week of being ghosted and all of their phone numbers no longer working, I filed a claim on their surety bond. In less than 2 hours I received a confirmation refund email, and in less than 24 hours I had my deposit back in my account.
Their bond provider is Merchants Bonding Company. Submit a claim directly on their site. I got my money back right after doing that.

Original review:
Absolutely no integrity. We signed a contract for an agreed rate, I paid a $250 deposit and the day the pick up was scheduled, the price was almost doubled. Absolutely 0% communication, accountability, and professionalism.

On May 1, 2026 I put down a deposit of 175.00 to have my car transported from ATL to Chicago. The car was supposed to be delivered on May 4th, 2026. No delivery! Call Bluway and they told me they couldn’t find a driver at first; then turn around and told us they found a driver and the car is to be delivered on Tuesday. NO CAR DELIVERED! This time the excuse was the driver truck broke down and was in the shop! Wednesday, the driver truck still in shop! STILL NO CAR DELIVERED! To make a long story short, THESE PEOPLE ARE SCAMMERS! I SPOKE TO MYRA, who is supposed to be the manager and requested a refund and today is the day for me to receive refund, never received refund and now they will not answer the phone! They did not call me with an update on driver, refund, no apologies for wasting my time BUT THEY TOOK MY MONEY! You should be ashamed of yourselves for scamming people out of their money! STAY AWAY FROM THIS COMPANY!!!! BEWARE!

Excellent services by Vanessa Brown thanks for your help.

Very disgusted. I ordered my car to be picked up paid 100.00 waited for pickup at 1 pm as told never called never showed called at 115 was told sorry we can’t get car til next day unfortunately I couldn’t wait I had to be out of hotel that evening was told by mgr Myra I’d be reimbursed since not my fault and I’d have money back next day. Never happened been 2 months after numerous calls texts still no money back after weeks of being told it was being sent back. Stay far away from this company they lie to you and don’t refund your money

Signed a contract with Bluway Auto Transport to transport a car from Denver Co. to Bismarck, ND. Bluway promised to pickup car, but they never did, wanted more money than agreed on. Refused to return my deposit! Do NOT trust this company

I don't recommend at all they are scammers and fraud. They increase the price in last minute

Chris Williams was rude and unprofessional. Do not deal with him.

Bluway gave us a quote before the war started in Iran. Shortly afterwards the war did start and gas prices skyrocketed. It took patience and the realization that it was going to cost more. But Jordan at Bluway came through and our car will be picked up tomorrow! We can't say enough about Jordan and Bluway!

Vanessa Brown
Very good service

Bluway transport .Spoke to someone who called herself Veronica Rose She gave us a qoute and we paid the amount and signed the contract with the promised delivery date . After our car did not arrive on the original date promised, we were told there was a delay and promised it would arrive the next day after multiple messages to Veronica, she sent a reply generated by AI she didnt even delete the part stating this is a generated AI message. Not long after this sent message We received a call from someone who said they were with Bluway and informed us the price has changed and qouted us a $1000.00 more . So for 3 days we wasted our time with this dishonest , deceitful company. We Will be filing a report with the limited liability cooperation commission, The US Department of transportation and the fair trade commision regarding their bait and switch tactics including the sign contract with the qoute.
JC Speck

Don't use this company!! They do a bait and switch. Tell you one price in the contract and then once you sign they say that they can't find a driver and that you need to pay MUCH more!! Ripoff!!

Then if you do contract with them, communication is terrible. You get your auto whenever you get it - and it's always "tomorrow". Stay away!!

It's been a pleasure working with this company. Everything was great and professional thanks to Vanessa Brown.