Boatzon Bewertungen 25

TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

All sorts of emails and texts that I received stating that I was preapproved for a boat loan. Then, they denied the loan indicating that I had never taken out a large loan before ($120K) and said I... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Do NOT trust this company, they will get you per-approved and then when you have made your deal and ready to move, will absolutely leave you hanging IMO.

Bewertet mit 1 von 5 Sternen

APPLY before disclosing Interest Rates Boatzon, like some other shady internet sites, does not disclose interest rates until you APPLY for a loan. Yup. Thats right. Its like buying a car without know... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

just spoke with Jenn in customer service she was very professional pleasant to speak with answered all my questions and had me excited to purchase a boat and finance thru Boatzon. Thanks again Jenn

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bootshändler

Vom Unternehmen geschrieben

Boatzon, is the first 100% online boat, boat loan and marine retailer providing secure direct marketplace services. Boatzon provides marine enthusiasts access to both marine products and loans for boats, engines, trailers and more. Consumers can browse, finance, insure, purchase, and arrange delivery of boats and marine products entirely online. Even Get One Year of Free Boat Towing with a Boat purchase.


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

25 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

ON THE LAKE THIS SUMMER !

I SEARCHED BOATZON FOR A COUPLE WEEKS, FOUND WHAT I WANTED IN MY BUDGET AND DROVE FROM DALLAS TO SAN ANTONIO TEXAS AND BOUGHT IT AND BROUGHT TO MY HOME ON THE LAKE! EASY PROCESS..

24. April 2024
Boatzon-Logo

Antwort von Boatzon

Wow, that's fantastic to hear!

We're so glad your Boatzon search paid off and you found the perfect item for your lake home! Making the drive from Dallas to San Antonio for it shows real dedication, and we hope it brings you tons of enjoyment on the water.

Thanks for sharing your experience with us. We will continue to make the boat buying process even easier!

Bewertet mit 5 von 5 Sternen

Quick and easy

Quick, easy and efficient interaction. Worked closely w dealer to finalize all details. Would use again

12. April 2024
Boatzon-Logo

Antwort von Boatzon

Thank you so much for your kind words! We here at Boatzon are thrilled to hear that you had a quick, easy, and efficient experience with us. Providing seamless interactions and ensuring all details are finalized is always our top priority.

We're delighted that you had such a positive experience working with our dealer, and we truly appreciate your feedback. It means the world to us to know that you would choose us again in the future.

If there's anything else we can do to enhance your experience or if you have any questions or concerns, please don't hesitate to let us know. We're here to help and look forward to serving you again whenever you need us.

Thanks again for choosing us, and we can't wait to assist you again in the future!

Bewertet mit 1 von 5 Sternen

Poor Customer service

Day 1: contacted Boatzon about a pontoon, we spoke through the computer, they said they will contact seller (Boathaus). Never heard back from them that day.
Day 2: Called Boatzon twice, went to voicemail, I left a message. No reply all day
Day 3: Started Boatzon site buying procedure, it held the boat for 30 min, 30 minutes past and nothing happened. Called Boatzon, left message again in customer service. No call back.
Day 4: Boatzon contacted me asking if I was still interested in the pontoon, I said yes, they said they will call Boathaus and get purchase started.
Boatzon called back five minutes later and told me the pontoon sold that morning.
My point: Boatzon customer service lost the pontoon for me with slow and poor customer service.
I would not rely on Boatzon

9. März 2024
Bewertung ohne vorherige Einladung
Boatzon-Logo

Antwort von Boatzon


Thank you for bringing this to our attention! We sincerely apologize for the inconvenience you've experienced. We strive to provide the best possible experience for our customers, and it's clear we fell short in your case.

We're actively investigating this issue to ensure it doesn't happen again. Your feedback is invaluable to Boatzon, and we appreciate you taking the time to share your experience. Rest assured, we're committed to improving and delivering the excellent service you deserve.

If there's anything we can do to make it right or assist you further, please don't hesitate to reach out to us directly. We're here to help and eager to regain your trust.

Thank you for considering us, and we hope to have the opportunity to serve you better in the future!

Bewertet mit 1 von 5 Sternen

Beware read before looking into them

I found a THE boat I have wanted on their site (through a local dealership) and I did the prequalification. Their site only tells you that it is in review and doesn't let you click on anything to go further. I have received several Emails from them stating that the boat I chose was still available "Jump back In and finish" well when you "Jump back In" it takes you right back to the beginning to start over. I have Emailed and called them several times over the past 5 days to try to go forward with this purchase but no one will answer the emails or phone calls. Now here is the best part I applied for this boat on 3/8/20 and today just out of curiosity I called the dealer where the boat is and they stated that they do not know who or what Boatzon is and they sold that boat 4 months ago. So just beware use your own judgement.

8. März 2024
Bewertung ohne vorherige Einladung
Boatzon-Logo

Antwort von Boatzon

Please accept our apologies for the mix-up in communications and inventory timeframes. I can assure you that we strive to minimize these mix-ups, so they don't happen very often. We rely mainly on dealer feeds for the inventory listed on Boatzon.

Given this, at times there may be disconnects but these are usually one-offs. We stand ready to do better and get you on the water if you haven't yet purchased a boat. We cordially invite you to return, should you wish to.

Bewertet mit 1 von 5 Sternen

APPLY before disclosing Interest Rates

APPLY before disclosing Interest Rates
Boatzon, like some other shady internet sites, does not disclose interest rates until you APPLY for a loan. Yup. Thats right. Its like buying a car without knowing what you're going to pay ahead of time. Shocking.

28. Februar 2023
Bewertung ohne vorherige Einladung
Boatzon-Logo

Antwort von Boatzon

Greetings. Please allow me to explain that the reason you apply at Boatzon before receiving rates is that Boatzon wants to show you ACTUAL rates, based on your specific financial circumstances.

Yes, Boatzon can do like others and show you upfront rates, but those rates may or may not apply to your specific financial circumstances. If they don't, then your expectations are unmet. Boatzon made the deliberate determination that it would be better to show you an actual rate for you personally, then to show a range of rates that you may or may not qualify for.

We hope this helps.

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