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Messaged through the form about a deposit that hadn't shown. Got a reply four days later, by which point my card had already sorted it anyway.

i checked before an early shift and favourites vanished after I changed device. It stayed that way after refresh, which made no sense

I asked why my payout had not moved for four days. Marcel replied with password reset instructions, completely unrelated to the issue, when I checked again after work

one question, one template.
asked again, same template.
the cashout is still stuck

My bank received nothing despite the status showing approved.

first time asking anything. the agent explained the wagering counter simply.

the account seemed easy to use until verification started only after I requested a payout. Even the FAQ failed to explain what was happending

Round history was blank after Age of the Gods froze.

Third email in the same thread and still nothing thats an answer.

From a hotel room, I realised that the conversation ended before the issue was fixed. I checked it twice before giving up

I only used a small amount, yet nobody explained the delay. The account area gave no useful context.

I know it was the weekend, but the withdrawal request disappeared from history entirely. Support could only say they were checking

Charlotte from support looked at my verification status and kept calling it a display issue without checking. What a joke.

The reload bonus wagering was so high it was pointless.

I only used a small amount, yet the terms changed between two pages. The account area gave no useful context.