Bombay Basket - Online Groceries Store in UK  Bewertungen 

Excellent Indian grocery store. Used for my Indian grocery multiple times & every time wonderful experience. Gud choice excellent packing & gud prices too.delivered on time. Very happy customer. Thanks & keep up ur excellent customer service Bombay Basket.

I ordered some products (hair oils) from Bombay Basket a few days ago and I chose the incorrect delivery date. Not realising I had chosen 27th of September for my delivery instead of 27th of August.

I emailed them because my order hadn't arrived, and a customer service guy called me back within 20 minutes, explained what I had done and rearranged my delivery for me.

He was quick, polite and pleasant. I hope to be ordering from them again. I only just discovered their website this week.

I got the items I ordered and absolutely on time. No fuss, simply great service.

Vegetables were fresh, the spices aromatic, and the packaged goods had ample shelf life. I was particularly impressed with the freshness of the herbs and the variety of fresh chillies and other green vegetables, which are often hard to find in other grocery stores. Thanks

Best service and lots more options as compare to other websites.

Top service, great choice of products. Searched online and saw many online indian stores but this was by far the cheapest. Great packing too.

Easy shopping,Great price,Great service. Keep up the excellent work

I’m so happy I found this site! Everything was packed really well. It was my first order and I spent over £100 so I was a bit nervous at first, but after receiving my delivery today I will be using them for my weekly indian shop moving forward.

Very nice Service helpful

It's good experience. Delivery on time and well informed. But Delivery driver is not good. He just left the parcel outside of the door

I've had 2 dealings with Bombay Basket in the last 2 weeks and have had small issues with the delivery address system online, after speaking with them direct I would have to say their customer service has been TOPPS both problems were sorted almost straight away. Oh and the products are pretty good too I would recommend, thank you.

Dont use this website, they are a scam!! They send broken items and they never reply back.

Do not respond to mails regarding complaints. So if you are lucky you'll get a order right otherwise bare with whatever you get

Items were well packaged and arrived on the specified date with no issues.

I ordered mostly cans, jars and frozen food - all with long dates left.

I ordered a bag of fresh chillies and found they were all very fresh and a nice big bag to last me a while.

I will definitely be using again.

First time order. Order arrived on time. No issue with the product and order. Definitely will order again.

Was a little concerned given some of the reviews, which I am pleased to say I did not experience. First class service - quick and well packaged goods. Will be a repeat customer for sure!

Just ordered for first and last time. On the checkout it said free delivery but on the invoice sent by e-mail they’ve charged me £11.99 for delivery! A two day delivery!
It’s getting put in a van and driven a couple of hundred miles, not flown by drone for next hr delivery straight to the relevant cupboard. I’ve sent golf clubs in my own business, insured for thousands for less. This is two dry (hopefully) sealed ingredients weighing probably less than 1 kg in total.
There better be some gold nuggets in the package!
If the delivery charge had been outlined I would not have ordered, I’d just have driven an hour or so to another supplier. Daylight robbery.

I would give them a zero if I could. Appalling quality of fresh goods. I order a very expensive box of mangoes and literally all 12 of the fruits were rotten on the inside. Even the guavas and lemons that I ordered weren't good quality.

Worse still, they took zero responsibility for the terrible quality of their produce and flat out refused to issue a refund or send new items in exchange for the inedible things they sent me. I wish someone had warned me in advance. Terrible experience and I am certain that I will never purchase anything from them ever again - recommend everyone else do the same

After an initial great experience with BB, I ordered a large number of products again . The items included several frozen products . The items didn’t arrive the day after despatch as planned & on contacting BB I received a prompt phone call saying they would be re sent so that I get fresh products . But the following day the original box arrived and all the frozen products had completely defrosted making them unsafe for consumption or refreezjng . We had to hence thrown them away and I’ve tried to contact BB via emails and their online forms repeatedly with no response whatsoever. Why should decent honest customers be treated so shabbily ? Do they expect us to pay for food items which cannot be consumed . Pre Diwali I had to hurriedly buy alternatives for the weekend festivities . Very disappointed and will no longer recommend