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The history lacks detail.
I usually play several quick rounds at low stakes, so I rely on the transaction history to check everything afterwards.
Because the site grouped bets under the same minute, I couldn’t match three rounds to the balance changes. That makes the history nearly useless for resolving a dispute. I didn’t like that an account tool meant to provide clarity actually made my session harder to verify.

deposit limit gone again?? whatever 🙃

4 days, payout still pending

money gone off balance, no payout.

Support promised an update within four hours and opened a ticket. The ticket closed automatically that evening without any reply, when I looked again the next morning.

the document list appears after the withdrawal request, not before. so the 3 day pending window starts, then they ask for a passport, then the clock restarts. nobody explains that up front anywhere.

The jackpot amount stopped updating while the game continued. Reloading fixed the display, but the session no longer felt trustworthy.

the withdraw button sat behind the keyboard on an old iPhone SE