Inanilmaz lezzetli ev yapimi sucuk, deneyin , bizim Cocuklar bayiliyor, anneannemin yillaronce yaptigi bezin icinde kuruttugu sucuk tadinda, , karadeniz tarafindaniz belki bizim agiz tadimiza cok uygu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
With Bonvila, the quality of the customer service is as good as the quality of the products. In case of any issue, it is quickly resolved by the staff. Happy to shop at Bonvila since the beginning o... Mehr ansehen
Ilk siparisimiz cok güzel olmasına karşın, ikinci siparişimiz hayal kırıklığı oldu. Semizotu o kadar bozulmuştu ki yiyebilmek imkansızdı. Patatesli gözleme bayatlamıştı, yaprak sarmanın kapağı parampa... Mehr ansehen
We had a great experience with Bonvila. Packaging was great, all of the stuff was categorized neatly and even the stuff for freezer was still cold enough. They had sent a little gift which was super t... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
An online grocery store where you can find all your favourite authentic products!
Kontaktinformationen
London, Vereinigtes Königreich
- +447853910492
- Help@bonvila.com
- bonvila.com
4,7
Hervorragend
526 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I’m absolutely delighted with my order…
I’m absolutely delighted with my order from Bonvilla! The products are of excellent quality and beautifully packaged with great care. Shipping was impressively fast and the delivery was smooth and professional. I also really appreciated the thoughtful little gift they included—it was such a lovely surprise! Thank you for the wonderful service. I’ll definitely be ordering again!
29. März 2025
Fresh and high quality products
Wide range of products, fresh and great taste. Great customer service
27. Februar 2025
great service great selection for…
great service great selection for turkish groceries
23. Februar 2025
Good customer service
They were very helpful during the delivery process and everything came in order!
25. Jänner 2025
Great online shopping experience
Great company. They have big variety of products and deliver next day to my door.
5. Jänner 2025
great service
3. Dezember 2024
always fresh and on time
26. November 2024
THE DELIVERY TEAM MADE EVERYTHING THEY…
THE DELIVERY TEAM DID EVERYTHING THEY CAN SO THAT MY ORDER ARRIVED 2 DAYS BEFORE WHAT THE SYSTEM GAVE ME AND THEREFORE IN TIME FOR OUR GUESTS , THANK YOU VERY VERY MUCH INDEED !! :))
25. Oktober 2024
Antwort von Bonvila
Dear Ayşem ;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
I have been shopping from Bonvila for…
I have been shopping from Bonvila for the last 5 years
They are very nice and helpful
I would recommend them they have the best customer service I have experienced
5. Oktober 2024
Antwort von Bonvila
Dear Helen ;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Antwort von Bonvila
Dear Kenan ;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Antwort von Bonvila
Dear Pauline;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Antwort von Bonvila
Dear Çağrı;
Every feedback we receive from our customers is really important to us. We answered all the details about this issue in the phone call we had with you and listened to you. and then took care of it. We make every effort to maintain the best possible service. This is largely due to your feedback. Unfortunately, from time to time, problems can occur with the partner companies we work with to carry out the work. In case of problems with the logistics companies in these regions, our company covers all the damages to the products you ordered free of charge. However, let's not forget that each company has its own working principles and policies. As we mentioned in our previous communication, our company now carries out London deliveries directly. We believe that you will not encounter the same problem again.
Best regards
Issues with Frozen Items Delivery
Our delivery was handed over to DHL, which received the package a day before the arranged delivery date. Unfortunately, the frozen items we requested arrived packaged with ice but were not in a frozen condition. As a result, we had to consume all of them within the same week.
26. Juli 2024
Antwort von Bonvila
Dear Ayse Hanim,
First of all we always appreciate feedback. As it is clearly stated in the product description we store goods as frozen but deliver chilled and advise to consume within 24 hours according to food Standards Agency regulations. All our customers have different needs so we need to have a standard delivery method and if not specified with a comment, a standard shipment is made. We use gel packs and fridge bags that guarantee the products being chilled for up to 72 hours. Our regular delivery times are less than 24 hours to keep products as fresh as possible. We hope you were able to enjoy the order and wish you a great week.
They care about they clients
They care about they clients , well appreciate
11. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Bonvila
Dear Şemsi;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Antwort von Bonvila
Dear Ümit,
Thank you so much for your wonderful review! It seems there might have been a little mix-up when selecting the rating stars. To adjust it, you can simply delete your review, then rewrite and rate it again.
Warm regards,
Great online grocery service and love…
Great online grocery service and love the products
29. Mai 2024
Antwort von Bonvila
Dear Dilek;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
Fast delivery, good quality
29. Mai 2024
Antwort von Bonvila
Dear Derya;
The feedback we receive from you is very valuable and important to us. We work to improve our work and do our best. Your nice comments illuminate our way and enable us to hold on to our work more tightly. On behalf of all our team members, we thank you very much.
Warm Regards.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.