Appaling quality
Appaling quality. The product quality looks nothing like the photos on social media. It states it's a cotton blend t-shirt but is actually a very cheap nylon. The printing quality is shocking. The photos make it looks like they are texturised but, in person, it's just a very cheap printing. Customer service is also very poor, just automated responses. Still waiting on the info on how to return for a refund
Edit: i have now been contacted by the company about a return/refund. I'll update this review once it's fully resolved
Antwort von Bostonattire
Dear valued customer, thank you very much for providing us with your valuable feedback.
We are deeply sorry to learn that you are dissatisfied with the material and quality of the product you purchased. Ensuring that every product meets our quality standards is our responsibility, and clearly, we have failed to meet your expectations this time. We fully understand your disappointment and highly value your experience.
Please send the specific issues and relevant order information to our customer service email address: service@bostonattire.com. Our service team will contact you within 24 hours to verify and address the issue, and provide you with a proper solution.
We sincerely apologize again for this unpleasant shopping experience and thank you for your trust and patience. We look forward to the opportunity to improve our service for you.