Good but could be better. Ordering was easy, but communication on dispatch and delivery was poor and I needed to email to find out if the item had been sent out etc. Can’t say anything about the boots... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Good but could be better. Ordering was easy, but communication on dispatch and delivery was poor and I needed to email to find out if the item had been sent out etc. Can’t say anything about the boots... Mehr ansehen
Unternehmen hat geantwortet
Easy to order and The Capriolo (Sand) is so comfortable from the first time I put them on... No blisters or rubbing, lovely and lightweight too. Quality is really great. My first purchase and would... Mehr ansehen
All-terrain slippers—The Capriolo—I… All-terrain slippers—The Capriolo—I love these boots. I bought them for hiking on the west coast of Ireland's Connemara—beaches, rocks, cliffs, moors. They are th... Mehr ansehen
What a fantastic company to deal with. Great advice on the telephone prior to placing my order and then my Capriolo boots arrived within 48 hrs. I’ve now walked about 20 miles in them and they are in... Mehr ansehen
Unternehmen hat geantwortet
Brandecosse is a British footwear brand rooted in the Galloway Hills of Scotland, built on over 40 years of shoemaking expertise. Family-founded and driven by a passion for the outdoors, we create premium walking, hiking and hunting boots designed to go the distance. Blending traditional craftsmanship with modern performance, every pair is made with purpose — to be worn in, not worn out. We focus on durability, comfort, and timeless design, producing footwear that supports real adventures in real conditions. At Brandecosse, we believe in buying better and buying less. Our boots are made to stand the test of time, delivering reliable performance and enduring quality with every step. Season after season. Year after year.
The Old Bank, DG7 3UW, St Johns Town Of Dalry, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
It was a great experience and the boots are absolutely brilliant. A* service.

Antwort von Brandecosse

Antwort von Brandecosse
Basically a total nightmare from start to so far as i still am not in possession of the item that i ordered. I paid for the express delivery via UPS - a big mistake. They have allegedly tried to deliver 3 times but have received no communication from them. Despite not saying it anywhere the items need to be signed for. I then have to drive a 20 mile round trip to retrieve the items that i paid express delivery on only for another UPS lash up as they've overstickered my name and booked it in under the UPS depot managers name. So the shop doesn't have anything under my name.
Basically it seems that no-one is particularly interested. I cannot comment on the footwear but Brandecosse need to review their instructions and their delivery partners as they are a very poor reflection of the service of the company and therefore their products

Antwort von Brandecosse
I have 3 pairs of their boots and my wife has 2 pairs. I had a leak after 9 months of hard wearing of one of the pairs. Contacted customer service and boots were replace after they tested them without question.
Great customer service and all the other boots are fantastic.
Really a quality product, been wearing them for various days shooting, stalking and beating. They give excellent ankle support over rough ground and handle even deep water with ease. I hope for many years use.
Finally took the plunge back in the summer, and bought the long coveted Cervo Rossos for shooting. These boots, and the folks that sell them are absolutely first class. Not quite comfy out of the box, but worn around the garden for a couple of weeks here and there was all it took to turn these into possibly the best shooting boots I've ever owned. Customer service is spot on too. Highly recommended.
Boots arrived on time and quality was as described. Wore them last week whilst exploring the Pentland Hills and hadn't broken them in beforehand. Very comfortable and fully supportive. Would recommend them and will definitely buy from here in the future.
The Brontolare High 11″
After speaking to Jane via email and on the telephone, I bought the Brontolare 11" boot. If you want a wide fitting, super comfortable, extremely well made boot these are definitely for you. I'm a size 12 and have had so many of the well known branded "hunting" boots. All have been too narrow and needed breaking in, and honestly quite poor quality for a lot of money. These boots are superb straight out of the box. Having walked over 6 miles on the hill on day one, I am just amazed by their incredible comfort and support. A cracking boot. Superb service, super fast delivery. I don't write many reviews, but these boots deserve the effort. My go to boot from now on. Thanks Jane for all your help.
Excellent service, excellent boots. Beyond comparison 👍
Purchased Capriolos
Like everyone else, a great experience dealing with the company and took their advice to go up a half side to accommodate my wide feet which they did comfortably. I've worn them most days for the last 2 months covering up to 12 miles per day and they're a really great, lightweight summer boot and suitable for most moderate terrains. Today was the first time I tried them on wet grass (light drizzle all day) and my feet were damp after 3 miles and completely wet after 5. A bit disappointed but then not much handles long wet grass all day.
Best boots and company on the market
Very well made and take no wearing in
Sorted a little issue out with in 48 hours
Many thanks
Very good company keep you well informed of progress of order and selling a top rate product
Received great service and quick delivery time,boots are superb quality and the most important to me were very comfortable out the box.
I bought these Capriolos after buying a pair of Bontolares last year, as didn't need the latter for the summer.
Capriolos comfortable out of the box and feel suitably substantial for the better(?) weather.
Brandecosse have been a pleasure to deal with, answering any queries quickly and both pairs of boots arrived earlier than expected.
Both company and boots come highly recommended by me
I purchased a pair of Capriolo boots, in tobacco, and they are really quite superb. I have wide feet and have to choose my outdoor footwear carefully. Normally, I'm a size 44 (10) and with boots I look for a 10.5. I ordered the 10.5 size and this was right. Size up if you are uncertain, particularly if wearing thicker walking socks. The Capriolos have a good, positive lacing system which allows one to draw the boots' uppers around your feet loosely or more tightly, which is great with my feet! I start the day loose and then lace up a little tighter as I go. The Capirolos are a light, yet robust boot. I wear them to walk into town, or on the hills where they are grippy, wter resistant and very comfortable. A cracking boots: and fantastic customer service too. Brandecosse field every query, e mail, and deal with issues promptly. Fiver Stars!
Great customer service - emails answered quickly and with useful information. Boots are fantastic. They did take a good few miles to break in but are now very comfortable and supportive. The cleaning kit is also very good. Everything you need to ensure expensive boots are looked after and brought back to their good looks!
Excellent product yes expensive but well worth
it in the long term
I found BrandEcosse by accident and as is so often the way, this was probably Karma!! I ordered the boots I was after and following a swift delivery they were a tad too small. I contacted BrandEcosse and got a response on a Sunday!! The return was organised and the one size bigger pair were winging their way to me the same day. So, whilst the products they sell are of the highest quality, the customer service is second to none and I can not recommend them too highly!!!
Purchased Capriolo.
Beautiful, comfortable & top quality boot.
Have size 8.5- went up to 9 as recommended & perfect.
Ordering was straight forward & delivery was quick.
Carrier used made import straight forward.
Contact with Jane was very pleasant & she was very helpful.
Don't think i'll be ordering again soon as these shoes will probably last a lifetime :-)
Quality products with an impeccable servie and delivery schedule. I would definately recommend this brand to any outdoors people, especially dog walkers.
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.